Diplomat Hotel

Hotels
•
Independent
6 (1 reviews)
918 San Martín, Buenos Aires, CABA, C1004 , Buenos Aires , AR
54-91154780671

listing image 1
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Children allowed
Pets allowed

Facilities

Free breakfast
Lot hours - 24 hours
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Unclean room
Unwelcoming staff behavior
Room not as advertised
Limited drinking water supply
Poor value for money

Categories

Cleanliness
3.64
The room was not clean; smelled bad; the toilet seat was dirty; the bed had a bug in it.
Service
8.61
The staff member's greeting was unwelcoming, but service may vary.
Location
7.65
No specific location sentiment mentioned; just a standard rating.
Room Quality
4.6
The room looked nothing like the pictures advertised.
Amenities
6.63
Limited amenities were available, including only a cup for drinking water.
Value for Money
4.59
The booking led to a bad experience and poor value.
Food and Beverage
7.64
No specific food and beverage sentiments mentioned; a standard rating.
Overall Experience
4.61
Awful experience; checking out after 1 night out of 12 reserved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:44

Property Description

Discover the vibrant heart of Buenos Aires at the Diplomat Hotel, where comfort and convenience meet.

Prime Location
Nestled in Retiro, just moments from Florida Street and a leisurely stroll to Colón Theatre, our hotel is perfectly situated for exploring the city's rich culture and history.

Comfortable Accommodations
With 48 thoughtfully designed guestrooms, enjoy complimentary wireless internet, free local calls, and all the conveniences you need for a relaxing stay.

Exceptional Amenities
Start your day with a complimentary continental breakfast, then unwind at our coffee shop. Our 24-hour front desk and concierge services ensure you have assistance whenever you need it.

Experience all that Buenos Aires has to offer. Book your stay at Diplomat Hotel today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 3.64
Service: 8.61
Location: 7.65
Room Quality: 4.6
Amenities: 6.63
Value for Money: 4.59
Food and Beverage: 7.64
Overall Experience: 4.61
F
Fernando
2
The Diplomat is the WORST hotel, DO NOT BOOK
Pros:

The staff member who welcomed my wife and I (we are in our 70s) by telling us “these type of bookings are a bad deal for us” meaning discounted rooms through HOTEL.com don’t leave them any profit considering they have to serve breakfast. None of this felt welcoming or comforting. We got to our rooms, after finding out that out of 2 elevators, only 1 worked. After settling in, I went back to the front desk and asked for drinking water for the toom, they said all they could give me was a cup, a single cup. The room itself was not clean; smelled bad; the toilet seat was dirty; the bed had a bug in it (which I had to kill) and the overall look of the room was nothing like the pictures advertised. We spent 1 night (out of 12 night we had reserved) and checked out the next day after having arrived. We requested a refund for the nights we did not stay, but HOTELS.com says they cannot get the hotel to approve a refund. This was an awful experience, please avoid this place if, unless you want to have a bad experience.

2025-10-24 • via Nuitee