Sunrise Inn & Suites

Hotels
•
Independent
8400 I-10 Service Rd, New Orleans, Louisiana, 70127 , New Orleans , US
1-5046881863

listing image 1
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Children allowed
Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Free self parking
Housekeeping on request
Secured parking
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
1
The hotel rooms were dirty with unclean bathrooms and roaches.
Service
1
Standard service stated, although the refund process was lengthy.
Location
1
Location not specifically mentioned, assumed average.
Room Quality
1
Rooms were not as described and had significant issues.
Amenities
1
Lacking basic amenities like a microwave and mini fridge.
Value for Money
1
Given the state of the hotel, it was poor value.
Food and Beverage
1
No specific comments regarding food and beverage.
Overall Experience
1
Overall experience was negative due to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 07:08

Property Description

Discover the charm of New Orleans at Sunrise Inn & Suites, ideally located just minutes away from the vibrant streets of Bourbon Street and the iconic Caesars Superdome.

Convenient Location
Situated in the New Orleans East Area, you're just a short drive from must-see attractions like Canal Street and the lively Frenchmen Street. Experience the cultural heart of the city while enjoying a peaceful retreat.

Comfortable Accommodations
Unwind in one of our 50 air-conditioned guestrooms, complete with complimentary wireless internet access to keep you connected during your stay. Relax in bathrooms featuring either bathtubs or showers to enhance your comfort.

Ample Parking & Accessibility
Benefit from convenient free self-parking on-site, ensuring a hassle-free arrival and departure as you explore all that New Orleans has to offer.

Don't miss out on experiencing the unique essence of New Orleans—book your stay at Sunrise Inn & Suites today!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Ruth • friends
2
Pros:

Disgusting.

2025-12-26 • via Nuitee
J
Juan
4
Pros:

No microwave or mini fridge in rooms

2025-12-16 • via Nuitee
B
Brinnen
10
Pros:

Yes it was.

2025-11-13 • via Nuitee
P
Prathima
2
Pros:

It was unsafe

2025-10-27 • via Nuitee
W
William
2
Filthy beyond belief
Pros:

The hotel is nothing like what is shown in the pictures. From the time you walk in, you can tell that this is not a place you will feel comfortable staying at. I was given my room, I went to the room to check it out.....the room was not clean and there were roaches in the restroom area. I went back to the front office and reported I was not staying in that room. Was given a room on the second floor. Walked in, hit the light switch, and the lights never came on. Had to use light from my phone to find the lamp. That didn't come on until the nightstand was moved a lil then the light came on. Went looked around the bed. What do ai see on the floor, dead cockroach. Go to check the restroom. The shower clearly had not been cleaned for a few days with what seemed to be rust or dirt in the middle of the tub and mold in the ceiling. I left the room, went back to the office, and told them I need a refund because I was not staying there. The office person proceeds to tell me that my refund will come in 7 to 10 business days from Expedia. I said fine but give me my refund receipt. I will not ever book a room here again.

2025-10-20 • via Nuitee