Children allowed
Pets allowed

Facilities

Free breakfast
Front entrance ramp
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (David, Francisco and others)
Spotless/clean rooms and brand-new bathrooms
Quality linens and comfortable beds
Beautiful establishment: garden courtyard, art museum connection, library, bridge view
Tasty restaurant dinners
Cons:
Breakfast needs improvement — few fruits noted
Hotel can be a bit distant
Small booking mix-up reported (platform-caused) but staff resolved it

Categories

Cleanliness
1
Multiple guests explicitly praise cleanliness: 'rooms are spotless', 'quarto impecável', 'high end and clean rooms'—overall very positive.
Service
1
Consistently highlighted as friendly and accommodating; staff (David, Francisco and others) went above and beyond to help guests.
Location
1
Mixed mentions: positive notes about connection to an art museum and views (25 de Abril Bridge) but one guest notes the hotel is 'a bit distant', so slight negative weight.
Room Quality
1
Rooms described as comfortable and high quality: 'big room', 'quality linens', 'brand-new bathrooms', 'banheiro excelente'—positive overall.
Amenities
1
Positive mentions of a paradise-like garden courtyard, library, art displays and restaurant—good amenities noted.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Food is praised for dinner ('wonderful', 'tasty', 'jantei devinamente bem'), but there is a specific recurring criticism about the breakfast (few fruits / needs improvement), so net slightly negative.
Overall Experience
1
Strongly positive overall impressions: 'fantastic hotel', 'absolutely loved', 'perfect', 'just wow'—guests express eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 03:42

Property Description

Discover the perfect blend of luxury and comfort at MACAM Hotel, situated just minutes from Lisbon's iconic Belém Tower.

Elegant Accommodations
Retreat to one of our 64 uniquely decorated guestrooms, each equipped with minibars, espresso makers, and complimentary Wi-Fi to ensure a delightful stay. Enjoy the convenience of private bathrooms featuring plush slippers and hair dryers for your comfort.

Culinary Delights
Indulge in a delicious complimentary breakfast and savor local cuisine at our on-site restaurant. Unwind with a refreshing drink from our poolside bar or choose from one of the three stylish lounges.

Recreational Excellence
Stay active in our 24-hour fitness center or take a dip in our seasonal outdoor pool. With thoughtful amenities, including concierge services and event spaces, we cater to all your leisure and business needs.

Book your escape to MACAM Hotel today and experience Lisbon like never before!

Important information:

  • The seasonal pool will be open from April 01 to October 31.
  • Pool access available from 11:00 AM to 10:00 PM.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Ana Marissa
10
Pros:

Friendly and accommodating staff, very friendly, goes above and beyond to help me and my husband
Very grateful to the staff especially David who recommended great restaurants with excellent food.
High end and clean rooms
Wonderful and tasty food in the restaurant and friendly staff

2025-12-13 via Nuitee
M
Michele
10
Pros:

Gutes Früstückmenu. Hervorragendes Zimmer und hilfsbereites Personal

2025-12-05 via Nuitee
M
Maria Selma
10
Pros:

Quarto impecável e pessoal gentil

2025-11-28 via Nuitee
J
Joe
10
Pros:

Fantastic hotel, highly recommend

2025-11-24 via Nuitee
T
Tania
10
Pros:

Beautiful establishment.
Comfortable big room, with good bed linen.
Friendly staff.

2025-11-20 via Nuitee
M
Marie
10
Pros:

Fantastisk personal.

2025-11-20 via Nuitee
E
Eduardo
10
Perfect
Pros:

Absolutely loved this hotel, a true hidden gem with a paradise-like garden courtyard. The rooms are spotless, with quality linens and brand-new bathrooms. The hotel is connected to an art museum, so there’s beautiful art everywhere, plus a lovely library with a view of the 25 de Abril Bridge.
There was a small mix-up with one of our bookings (caused by the platform, NOT the hotel!!), but Francisco went above and beyond to fix it. Huge thanks to the amazing staff — everyone was so kind and welcoming. Can’t wait to come back!

2025-10-12 via Nuitee
A
Augusto
10
Maravilhoso , apesar de um pouco distante.
Pros:

Hotel maravilhoso , novinho , com quarto muito bom , um banheiro excelente e um serviço impecável . No restaurante jantei devinamente bem , só acho que precisa melhorar o café da manhã, poucas frutas .

2025-10-07 via Nuitee
M
Maksym
10
Pros:

Just wow!

2025-10-07 via Nuitee
M
Mordechai
10
Pros:

As a first-time visitor to Lisbon, my stay at the MACA Hotel was overall a very good experience. The hotel has a unique and interesting concept, combining a hotel with a museum, which makes it stand out. I didn’t get the chance to visit the museum, but the shared entrance was impressive.

I booked a one-bedroom unit, which turned out to be very convenient since the hotel is just a 2–3 minute walk from the convention center. The hotel itself is beautifully built, with lovely gardens and an amazing library space that I found perfect for working.

The team was friendly and accommodating, though there are areas where service training could be improved. Early check-in wasn’t possible, and at one point the cleaning crew mistakenly thought my room was empty and were talking very loudly in the corridor, which was disruptive. Upon arrival, there was also no explanation about breakfast,where it was located or what time it was served,which would have been helpful for new guests.

The hotel is not located near Lisbon’s old town, so you do feel more in a commercial district. To reach the city’s main attractions, you’ll need to take transportation. That said, if your focus is the convention center, the location is excellent.

Overall, the hotel has a lot of charm and a unique atmosphere, and you can tell the team is trying to do their best. With some additional staff training to improve communication with guests, this could easily become a five-star experience.

2025-09-28 via Nuitee
T
THOMAS partner
10
Pros:

The MACAM is a great new hotel. Everything is first class. Get this one while it’s still affordable.

2025-09-27 via Nuitee
P
Pedrita
10
Pros:

Hotel lindo , atendimento impecável !

2025-09-22 via Nuitee
U
Usman
10
Pros:

Excellent hotel. Fabulous art gallery. Delicious breakfast but you have to keep reminding for the food you requested. Location is good. The bathroom/toilet is "open" and could be awkward for some people.

2025-09-22 via Nuitee
S
Saleh partner
10
Pros:

The willingness of the staff go above and beyond to provide exceptional service. They are very welcoming and eager to give 5 stars services in every department. I will be going back and stay there every time I visit Portugal. I highly recommend this hotel.

2025-09-21 via Nuitee
B
Bernd family
10
Pros:

Hervorragendes, modernes Art-Hotel. Sehr freundliches Personal und Service, schöner Roof-Top Pool mit tollen Ausblick auf den Christo Rei und Golden Gate Brücke von Lissabon (Ponte 25 de April). Hotel-eigenes Restaurant und Bar sehr empfehlenswert und Spitzenklasse.

2025-09-14 via Nuitee
K
Ken
10
Pros:

Beautiful property. Clean. Nice coffee shop and museum on the grounds. Great staff.

2025-09-08 via Nuitee
D
Daniela
10
Pros:

We had a lovely stay at MACAM Hotel . Particularly impressed with cleanness all throughout our stay. The room was refreshed everyday, it was a pleasure to return to the room. Spacious room, modern, new and clean! Not less important , this is a very quiet place! The noise of the street was completely cancelled once we closed the windows. Staff was extremely pleasant, personable , and interested to accommodate their guests. This is a new hotel and wish the guests will help keep it in this shape for a long time!
Recommend without reservation MACAM HOTEL

2025-09-03 via Nuitee