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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Concierge service
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Heated pool
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Indoor pool
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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24-hour security
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Security alarm
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Key card access
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Property Description
Waldorf Astoria Shanghai Qiantan in Shanghai offers luxurious rooms with air-conditioning, balconies, and river views. Each room includes bathrobes, free toiletries, and a mini-bar.
Guests can enjoy spa facilities, a terrace, indoor swimming pool, fitness room, and free WiFi. Additional amenities include a 24-hour front desk, concierge service, and room service.
The hotel serves Chinese, British, local, international, and European cuisines at its restaurant. Breakfast options include continental, buffet, and à la carte with local specialties, juice, and fruits.
Located 2.7 mi from Longhua Temple and 11 mi from Shanghai Hongqiao International Airport, the hotel is near attractions such as Shanghai World Financial Center and Yu Garden.
Parking Privileges
In-house guests
• Maximum 2 vehicles complimentary per stay
Dining guests
• Spend RMB 300 → 3 hours complimentary parking
• Every additional RMB 300 extends parking time for the same vehicle or adds 1 more complimentary vehicle
A deposit may be required at the property.
Location
Guest Reviews
The most beautiful hotel in Shanghai! The design was wonderfully done! Detail in every corner of the hotel is beautiful! Attention to detail level is 10/10. I don’t know who did their design. Big admiration! Great job!
The late breakfast option is excellent! It is worth the extra money to pay at the desk! It was 400RMB per day I believe. The restaurant is beautiful. The food is impeccable, from high end fancy French pastries to eastern Shanghainese dishes, soup dumplings, noodles… It would be better if you go with friends, otherwise in my case solo traveler you can’t really explore much and you will be full… I wanted to try the fresh fruit but I am so full to the max already. So I didn’t have the chance. They were really kind to give me smaller portions, the staff was really thoughtful and kind!
I did not like the smell of the bed. The duvet on the bed is down-filled. I did not sleep well in this beautiful room.
Tutto
Great hotel, very clean and comfortable. Would recommend.
The hotel is new with high quality amenities
Access by car was not easy, hard to find the hotel entrance.
Nobody helped to manage the traffic in front of the hotel entrance, nor with the luggage.
The service especially the reception desk was very unprofessional.
When I responded to the hotel a few days before arrival with estimated arrival time and a request of adding breakfast, I received an "out of the office" auto-response. I have stayed at hotels around the world, it was the first time to see this type of message from a Reservation Manager.
When I asked them to add breakfast (as they had missed this request due to out of office), the lady at the reception desk asked me to pay in advance, although the deposit that I had put down was far more than enough to cover the cost of breakfast.
At the time of checkout, I was told that the breakfast was complementary, offered by the manager, with no explanation.
This was not the first time that I stayed at Waldolf Astoria. This one at Qiantan may have 5-star facilities, but is lack of equivalent service.
Overall it was a disappointing and unpleasant stay.
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