Hotel naturaleza bacalar

Hotels
•
Independent
4 (2 reviews)
Costera, Bacalar, QROO, 77933 , Bacalar , MX
52-9831391002

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Children allowed
Pets allowed

Facilities

Carport
Free WiFi
24-hour front desk
Wheelchair accessible
Housekeeping on request
Carport
Well-lit path to entrance

Review Highlights

Pros:
Reservation issue led to quick search for alternatives
Positive remarks on overall enjoyment.
Cons:
Reservation confusion
Cash payment inconvenience

Categories

Cleanliness
1
Reservation issues indicate potential cleanliness or management oversight.
Service
4
Customer service fell short due to reservation problems.
Location
6
Standard quality for this hotel tier.
Room Quality
3
Basic room quality noted, but not explicitly mentioned.
Amenities
6
Standard quality for this hotel tier.
Value for Money
4
Concerns about cash payment and refunds affect perceived value.
Food and Beverage
6
Standard quality for this hotel tier.
Overall Experience
2
Mixed experience due to reservation issues but enjoyed the short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:00

Property Description

Discover your perfect getaway at Hotel Naturaleza Bacalar, a charming haven just moments away from stunning Cenote Azul and the serene Lake Bacalar.

Prime Location
Nestled in the heart of Bacalar, our hotel offers easy access to breathtaking natural attractions. With the enchanting Cenote Azul just a 2-minute drive away and nearby Laguna Bacalar Ecological Park, adventure awaits at your doorstep.

Comfort and Convenience
Our cozy guestrooms are designed to make you feel right at home. Enjoy complimentary wireless internet and in-room safes, ensuring your stay is both comfortable and secure.

Relaxing Amenities
Unwind in our refreshing outdoor pool after a day of exploration or connect with nature in our tranquil surroundings. With every comfort and amenity provided, feel stress melt away during your stay.

Don't miss out on this serene escape; book your stay at Hotel Naturaleza Bacalar today!

Important information:

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Location

Guest Reviews

4
Based on 2 reviews
Cleanliness: 1
Service: 4
Location: 6
Room Quality: 3
Amenities: 6
Value for Money: 4
Food and Beverage: 6
Overall Experience: 2
S
Sylvia
2
Pros:

To start they didn’t have my reservation, apparently they don’t keep up with Expedia ,they don’t take credit cards I paid for a night in cash I was in the room for an hour.decided to look for another place to stay since I didn’t have more cash on me i tried to get a refund for what I had paid maybe just get charged for the time I spent there with no luck

2025-11-20 • via Nuitee
V
Victor Adrian Montiel • family
10
Pros:

Estuvo súper bien

2025-08-21 • via Nuitee