Crown and Sceptre

Hotels
•
Independent
Holland Rd, London, England, W14 8BA , London , GB
44-7789126107

listing image 1
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Children allowed
Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great staff
Beautiful neighborhood
Cons:
Dirty rooms
Noise issues

Categories

Cleanliness
1
Significant complaints about dirtiness including dirty windows, cobwebs, and stains on walls.
Service
1
Staff were described as kind, welcoming, and helpful.
Location
1
Some positive sentiments about the neighborhood, but noise complaints due to proximity to a pub.
Room Quality
1
Complaints about dirty rooms and problems with room facilities.
Amenities
1
Mention of spotty WiFi and the experience being affected by pub noise.
Value for Money
1
Negative sentiment regarding false advertising and dissatisfaction with the stay.
Food and Beverage
1
Limited positive mentions, but some service praises at the restaurant.
Overall Experience
1
Overall negative sentiment, with comments about how the stay was terrible despite some good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 17:51

Property Description

Discover the charm of Crown and Sceptre, nestled in the heart of Kensington, just steps away from the iconic Kensington High Street.

Prime Location
Enjoy unparalleled access to famous attractions including Hyde Park, Westfield London Shopping Centre, and the renowned Royal Albert Hall, all within a short distance to enhance your London adventure.

Comfortable Accommodations
Retreat to one of our five cozy guestrooms, equipped with complimentary Wi-Fi, blackout drapes for serene rest, and daily housekeeping to ensure your comfort is a top priority.

Thoughtful Amenities
Our friendly front desk staff is available during limited hours to assist you, making your stay not only delightful but also convenient.

Indulge in the perfect blend of comfort and convenience—book your stay at Crown and Sceptre today!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
kenneth • family_with_children
10
Pros:

Amazing staff. Really kind and welcoming

2025-10-10 • via Nuitee
C
Clinton
8
Pros:

Room was beautiful, staff was great and very helpful!!

2025-10-09 • via Nuitee
J
James
8
Pros:

Clean/Comfortable mattress/no coffee

2025-10-02 • via Nuitee
M
Marcelle
8
Pros:

Staff were lovely and very helpful.

2025-09-30 • via Nuitee
A
amalie Kjelstrup
6
Pros:

Rent rom. Fin beliggenhet. Hyggelig personale.

2025-09-29 • via Nuitee
S
Sami
8
Pros:

Clean room, just a bit hot. Wifi was very spotty in the room. Also important to note that you can't get there before noon when the pub opens for check-in.

2025-09-25 • via Nuitee
E
em
6
Pros:

Overall it was average, very dirty windows. Cobwebs, dirty bugs etc. stains on walls. Where it’s above a pub it is insanely noisy until they close. So if you’re trying to get a good sleep this isn’t the place for you.

2025-09-24 • via Nuitee
D
Derek • partner
10
Pros:

The neighborhood and property were beautiful! We have never felt more welcomed and at home at a hotel before. Everything about our stay was amazing, from easy check in, lovely people who run it, who accommodated us in every way possible, to artsy aesthetic. We loved getting to stay at a hotel that is so community centric, who want to bring artists and musicians together in one beautiful place. Looking forward to staying there again, thank you Sonia!

2025-09-19 • via Nuitee
G
Gracie • partner
10
Pros:

New owners were super sweet and great hosts! Great customer service at the restaurant and lovely bnb staff. Area was great with lots to do :) Rooms were clean! Enjoyed the dj night at the pub part below.

2025-09-11 • via Nuitee
E
Estrella • partner
2
Pros:

Property was hard to contact and access. Not suitable if you have luggage of any kind. Room was dirty and falsely advertised. WiFi does not work in room and tv was not connected to anything. It was loud outside and in the pub below until 1am. Screaming outside at 3am and there are hardly any places to eat nearby or in the pub. Facility owners were nice but the stay itself was terrible.

2025-09-08 • via Nuitee
M
maryam
6
Pros:

The place was nice

2025-09-07 • via Nuitee