SIA Resort & Spa

Hotels
•
Independent
9 (1 reviews)
12/1 Saralanj St, Tsaghkadzor, Kotayk Province, 2310 , Tsaghkadzor , AM
374-91133597

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Children allowed
Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Nature reserve
Front entrance ramp
Proposal/romance packages available
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
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Review Highlights

Pros:
Beautiful setting
Comfortable rooms
Excellent food
Cons:
Poor customer service
Financial mishandling
Lack of accountability

Categories

Cleanliness
8.58
The property is stunning, but the poor organizational issues and service minimize overall experience.
Service
7.55
The lack of accountability and communication from management has been deeply frustrating.
Location
9.59
The property is set in a beautiful location.
Room Quality
9.54
Comfortable rooms that were excellent.
Amenities
9.57
Good amenities, standard for this hotel tier.
Value for Money
9.03
Overall experience minimizes the value perception due to poor service issues.
Food and Beverage
9.58
Excellent food offerings.
Overall Experience
8.55
A disappointing experience overshadowed the beautiful setting and nice amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:08

Property Description

Discover the perfect blend of comfort and adventure at SIA Resort & Spa, nestled by the scenic riverbanks of Tsaghkadzor.

Outstanding Accommodations
Enjoy your stay in one of our 87 thoughtfully designed guestrooms, where you’ll find complimentary Wi-Fi, plush slippers, and blackout curtains ensuring a restful retreat after a day of exploration.

Sublime Dining & Socializing
Savor culinary delights at our on-site restaurant and unwind at our two vibrant bars or poolside lounges. Enjoy a complimentary buffet breakfast daily and mingle with fellow guests at our evening receptions.

Revitalizing Spa Experience
Indulge in ultimate relaxation at our full-service spa, featuring revitalizing massages, facials, and luxurious body treatments. After your adventures on the slopes, unwind in the hot tub or sauna for a truly soothing experience.

Book your unforgettable escape to SIA Resort & Spa today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • The seasonal pool will be open from June 15 to September 10.
  • Pool access available from 11:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 1 reviews
Cleanliness: 8.58
Service: 7.55
Location: 9.59
Room Quality: 9.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 8.55
S
Serima
2
Pros:

We had an extremely disappointing experience at this property, despite its beautiful setting and comfortable rooms.

I had prepaid for our stay through Hotels.com, yet upon arrival, the front desk charged me again for the full amount. What followed was a week-long ordeal trying to recover my money. It took two full days just to reach someone in their accounting department, and when I finally did, they initially claimed they hadn’t received any payment. Only after further insistence did they acknowledge the Hotels.com transaction.

Over the past several days, I have had to call the hotel more than 15 times, each time getting vague or conflicting information, with no resolution. The lack of accountability and communication from management has been deeply frustrating and entirely unacceptable for a hotel of this caliber.

It’s unfortunate because the property itself is stunning, and the rooms and food were excellent, but no level of comfort can make up for the disorganization, poor customer service, and financial mishandling I experienced here. Until this issue is resolved, I cannot in good conscience recommend this hotel to anyone.

2025-10-29 • via Nuitee