Saint James Marguerita Hotel Douala

Hotels
Independent
6 (1 reviews)
Douala, Akwa-Nord, Douala, 00000 , Douala , CM

Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Free valet parking
Free continental breakfast
See all facilities

Review Highlights

Cons:
Poor communication regarding room and amenities
Unfinished building and uncomfortable pool area
Inadequate breakfast arrangements

Categories

Cleanliness
4.39
Building outside is unfinished; pool area looks uncomfortable and poorly maintained.
Service
7.86
Hotel manager apologised and offered to show available rooms; overall service was adequate despite initial issues.
Location
7.4
Location is accessible, but the surrounding unfinished building detracts from the experience.
Room Quality
5.85
Received a double room instead of a queen; missing basic amenities like kettle and fridge.
Amenities
5.38
Lacks essential amenities in the room and pool area feels unsafe and uninviting.
Value for Money
6.34
Paid for a queen room but received an unsatisfactory experience overall.
Food and Beverage
5.39
Breakfast arrangements were poor and not communicated effectively.
Overall Experience
5.36
The experience was disappointing due to several service and accommodation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:53

Property Description

Welcome to Saint James Marguerita Hotel Douala, your perfect sanctuary in the heart of Douala.

Prime Location
Nestled near iconic attractions like La Nouvelle Liberte and Stade de la Reunification, you can easily explore the vibrant culture and history of Douala, all within a short drive.

Comfortable Accommodations
Retreat to one of our 40 elegantly designed guestrooms, each featuring private balconies for you to enjoy stunning views. Stay connected with complimentary Wi-Fi and refresh with our complimentary toiletries.

Delicious Dining and Relaxation
Savor delightful meals at our on-site restaurant and unwind with your favorite drink in our cozy bar/lounge. Don’t forget to start your day right with our complimentary continental breakfast and take a dip in our indoor pool.

Book your stay at Saint James Marguerita Hotel Douala for an unforgettable experience today!

Important information:

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 4.39
Service: 7.86
Location: 7.4
Room Quality: 5.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.39
Overall Experience: 5.36
H
Heritage friends
2
Pros:

This was the worse holiday ever! I arrived at the Hotel after 9.5 hrs flight journey, the receptionist asked me to pay before entering the room where the bill was fully paid before my arrival. Lack of communication between Expedia and the team in Africa was unbelievable.

But then I booked/Paid for a queen room: in my biggest surprise I was given a double room with a double bed and I was so mad at that point.
The room had no kettle, no water bottle no fridge and it was 27 degrees very hot for that time of the day.
The hotel manager apologised, suggested that I look at all the rooms within the hotel to find one suitable for me. All the rooms there are just double rooms no king/queen size bed or room as per their advertisement.
The building outside is unfinished building which is not even being worked on to complete the current picture used to present this property on the net. Aww

The pool area looks very uncomfortable as the ceiling is literally above your head as you stand up and doesn’t look like it gets used very often or even maintained promptly. For my own safety I chose not to use this Pool during my entire stay there.

My reservation had breakfast included in it: but when I arrived there was no set time or area for breakfast that I was informed about. After 10:30 am I went to the reception to enquire about breakfast then I was informed that breakfast is per reservation and I did one reservation with two guests only one of us gets to have breakfast during our stay.

2025-10-25 via Nuitee