Rim Grand Hotel

Hotels
•
Independent
7 (3 reviews)
Severnoe kolco 168, Almaty, Almaty, 050048 , Almaty , KZ
7-7007469070

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Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
Snack bar/deli
Free self parking
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Clean and responsive staff
Helpful service
Cons:
Arguing for basic supplies
Laundry and cleaning supplies in view

Categories

Cleanliness
4.71
Wet laundry and cleaning supplies in the corridor were visible, impacting the cleanliness perception.
Service
7.18
Staff were responsive and helpful overall, although some issues occurred regarding provision of supplies.
Location
7.72
Location not directly mentioned, assumed standard quality for this hotel tier.
Room Quality
7.67
Room quality not directly mentioned, assumed standard quality for this hotel tier.
Amenities
7.7
Amenities not discussed, assumed standard quality for this hotel tier.
Value for Money
6.66
Value for money not specifically discussed, assumed standard quality for this hotel tier.
Food and Beverage
7.71
Food and beverage not mentioned, assumed standard quality for this hotel tier.
Overall Experience
6.68
Overall experience reflects a mix of satisfaction and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:00

Property Description

Experience the charm of Almaty at the Rim Grand Hotel, where comfort meets convenience in the heart of the Alatau District.

Comfortable Accommodations
Relax in one of our 17 air-conditioned rooms, each featuring minibar, Smart television, and a private balcony that invites you to unwind with a view.

Dining Delight
Savor the flavors of our breakfast served daily, or enjoy a refreshing drink at our cozy bar/lounge. The on-site restaurant offers a delightful dining experience to satisfy your culinary cravings.

Unmatched Convenience
Enjoy complimentary Wi-Fi, a 24-hour front desk, and free self-parking, ensuring a seamless stay. Need transportation? Our airport shuttle is available for your convenience.

Don't miss out on an unforgettable stay at Rim Grand Hotel—book your room today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children may not be eligible for complimentary breakfast.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 3 reviews
Cleanliness: 4.71
Service: 7.18
Location: 7.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 6.66
Food and Beverage: 7.71
Overall Experience: 6.68
Y
yasmin • family
2
Pros:

Had to argue with staff for toilet paper and fresh towels.
Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also.

2025-10-26 • via Nuitee
Y
yasmin • family
6
Pros:

Did not use spa. Staff gave few bath towels and toilet paper. Had to argue with staff for these items. Eventually we bought our own supplies.

2025-10-21 • via Nuitee
V
Vicar • family
8
Pros:

The staff are very responsive and helpful and the hotel is very clean.

2025-08-15 • via Nuitee