Tru By Hilton Grimes Des Moines

Hotels
•
Tru by Hilton
701 NE Gateway Drive, Grimes, Iowa, 50111 , Grimes , US
515-608-8784

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Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
Free breakfast
Free self parking
24-hour fitness facilities
Free buffet breakfast

Review Highlights

Pros:
Clean
Friendly staff
Good location
New hotel
Nice amenities
Cons:
Room size issues
Noise problems
Limited breakfast options
Minimal storage

Categories

Cleanliness
1
Many reviews mention cleanliness positively, but issues with the heating system and room arrangement were noted.
Service
1
Staff were consistently described as friendly and helpful across multiple reviews.
Location
1
The location is easy to find and has many nearby amenities, though some concerns regarding noise were noted.
Room Quality
1
Some reviews noted issues with room size, noise, and minimalistic furniture arrangements.
Amenities
1
Several amenities were appreciated like the pool and snack options, but breakfast variety was lacking.
Value for Money
1
Mixed reviews on value, especially with minimal storage and underwhelming breakfast options.
Food and Beverage
1
Reviewers were disappointed with breakfast variety and limited beverage options.
Overall Experience
1
Overall satisfaction was wavering due to room issues and inconsistent amenities but positively impacted by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 02:16

Property Description

Experience the perfect blend of comfort and convenience at Tru By Hilton Grimes Des Moines, located just minutes from exciting attractions.

Prime Location
Situated near Pole Position Raceway and a short drive from Jordan Creek Town Center, our hotel offers easy access to thrilling experiences, shopping, and dining.

Unmatched Amenities
Stay connected with complimentary wireless internet and enjoy a delicious complimentary buffet breakfast every morning to start your day right.

Rejuvenating Facilities
Unwind in our refreshing indoor pool or stay active in our 24-hour fitness center, designed to cater to your health and wellness needs.

Don’t miss out on an unforgettable stay—book your room today and embrace your adventure in Grimes!

Important information:

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cindy
10
Pros:

Everything

2025-12-26 • via Nuitee
K
Kim
10
Pros:

Brand new hotel and super clean.

2025-12-07 • via Nuitee
K
Kaity • friends
10
Pros:

Clean

2025-12-02 • via Nuitee
S
Sharon
10
Pros:

Rooms are nice

2025-11-29 • via Nuitee
C
Carmen
8
Pros:

New hotel very clean and nice looking. Our room was a little small with the king bed and we had a loud banging noice in our room every so often and couldn't figure out where it was coming from. Breakfast was ok and could use more variety. Pancake machine was empty and yogurt machine had not been turned on.

2025-11-27 • via Nuitee
J
Jodi
10
Pros:

I’ve stayed here twice to visit family. Rooms and lobby are clean and staff is friendly. Great location. Will stay here again.

2025-11-23 • via Nuitee
S
Sara
10
Pros:

We had an excellent stay here! We got to enjoy the pool for a little bit and even though it is smaller, it is perfect for relaxing. The room was perfect for us and breakfast was excellent. We loved the lobby, the kids got to play tons of games while we got to hang out with friends. The complementary coffee, tea, hot chocolate, and flavored water was wonderful for the kids as well. There are also plenty of snacks and other drinks that you can purchase as well that are not just your regular vending machine snacks. The staff was very friendly and stayed on top if everything. We will absolutely be back for another stay!

2025-11-17 • via Nuitee
M
Martha
10
Pros:

Staff was friendly and welcoming. Facilities were extremely tidy and this location is easy to find and many amenities nearby.

2025-11-15 • via Nuitee
R
Rick
10
Pros:

Clean hotel, good stay, good breakfast.

2025-11-15 • via Nuitee
G
Gib • partner
6
Pros:

The staff were all great. Everything was clean.

We stayed for 5 nights. There was no room for our suitcases and no dresser. I think there were six hangers and a bench we could put stuff under and several hooks on the wall. No coffee pot or microwave. Bed and bedding were nice but pillows were not. The heating and cooling system was very annoying. The air was blowing almost all the time even when we turned it to off. The bathroom light had a sensor light so if you didn’t turn the other light on it would go off when you were in the shower.

I guess it is a minimalist motel. Maybe I missed that in the advertising.

Again, the staff were great. It was not convenient for multiple people for multiple nights in our opinion.

2025-11-10 • via Nuitee
C
chad
10
Pros:

What a very nice hotel and staff was incredible and nice

2025-11-02 • via Nuitee
H
herbert • partner
6
Pros:

Very noisey PTAC unit for the small size of the room kept me up for 2 nights, won't be staying in this Hilton which is a shame 10 minutes from my daughters. Hiltons are usually my first choice had a better stay 2 weeks ago In Arizona at the Hilton.

2025-11-02 • via Nuitee
J
Jodi
10
Pros:

Beautiful hotel. Excellent seevice

2025-10-22 • via Nuitee
J
Joan • pet
10
Pros:

Beautiful! Very welcoming to my little dog. Friendly staff!

2025-10-18 • via Nuitee
D
Donald
2
Pros:

Was staying there for a HS football game. Grandson got in trouble, ineligible to play. Tried to cancel room 2 days prior to game. No response from hotel to Expedia in 24 hrs. Expedia had a representative ask hotel for a refund. Tru said no. Will be staying elsewhere when we go for other sports events in Johnston in the future.

2025-10-11 • via Nuitee
M
Martha
10
Pros:

The staff was very friendly and helpful, location is easy to get to with many adjacent businesses to visit to accommodate your travel needs.

2025-09-24 • via Nuitee
R
Ruth
10
Exceptional service. Beautiful hotel.
Pros:

I realize this is a brand new hotel, so everything was new and clean, but it was the attitude of the staff that made our staff wonderful. We come to see family in Grimes quite often so we will be staying at this hotel again.

2025-09-21 • via Nuitee