Children allowed
Pets allowed

Facilities

Wheelchair accessible
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Love it
Cons:
Poor customer service
Booking issues
Delayed deposit return

Categories

Cleanliness
1
Not mentioned explicitly in the text.
Service
1
Poor communication and unresponsive customer service.
Location
1
Not mentioned explicitly in the text.
Room Quality
1
Not mentioned explicitly in the text.
Amenities
1
Not mentioned explicitly in the text.
Value for Money
1
Perceived as poor due to high deposit with delayed return.
Food and Beverage
1
Not mentioned explicitly in the text.
Overall Experience
1
Terrible experience with booking and customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 17:50

Property Description

Discover the charm of downtown Fort Lauderdale at Rustic by Stay Hospitality, where comfort meets convenience.

Spacious Accommodations
Enjoy one of our 24 inviting guestrooms, complete with fully equipped kitchens featuring refrigerators, ovens, and microwaves to make you feel right at home.

Prime Location
Just a short drive from iconic Las Olas Boulevard and the Greater Fort Lauderdale-Broward County Convention Center, we place local attractions at your fingertips, including museums, the Riverwalk, and beaches.

Complimentary Amenities
Stay connected with our free wireless internet, and relax knowing housekeeping is provided daily for your convenience. Free self-parking ensures you can explore the charming surroundings hassle-free.

Don't miss out on an unforgettable experience in Fort Lauderdale—book your stay at Rustic by Stay Hospitality today!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Dien • family_with_children
10
Pros:

Love it

2025-12-31 • via Nuitee
A
Aleksander
4
Pros:

My room was not confirmed even when I made a booking and paid full price 2 days before arriving. I had to call their customer service phone already after 4pm to be able to check-in and confirm my lock code as it was never communicated to me before. I called them at least 10 times as the line was always busy and they transfer calls to the voicemail, but they never call back when you leave the message.
Then they want to charge a comparatively big damage deposit, which they claim to be released only in 7-10 business days after check-out. This is a nonsense as they take your money in a second, but return in 10 business days. Btw, the whole set of furniture inside cost less than the deposit they take.
After check-out I sent 3 emails and called 3 days in a raw to their so called customer support phone to confirm my deposit release, but nobody even picked-up or called back or answered to my e-mails. They also never answer even to direct messages to the host via Expedia chat.
This is the worst communication experience you can get. Just imaging yourself arriving to your fully paid room and not being able to enter it because they don't answer your phone calls.

2025-12-06 • via Nuitee