Novotel Sydney Cabramatta

Hotels
Accor
1 Bartley Street, Canley Vale, New South Wales, 2166 , Canley Vale , AU

Children allowed
Pets allowed

Facilities

Meeting rooms
Comprehensive recycling policy
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Sufficient attention in reviews
Good initial impressions
Cons:
Safety hazards
Poor management response

Categories

Cleanliness
1
The shower caddy was not properly secured and posed a safety risk, and multiple nails were found in the carpet.
Service
1
The management was informed of safety issues but did not take sufficient action.
Location
1
Not mentioned explicitly, assumed to be standard for a hotel recently opened.
Room Quality
1
The room had safety hazards, including protruding nails and unsecured items.
Amenities
1
Not mentioned explicitly, assumed to be standard for a hotel recently opened.
Value for Money
1
Not mentioned explicitly, assumed to be standard for a hotel recently opened.
Food and Beverage
1
Not mentioned explicitly, assumed to be standard for a hotel recently opened.
Overall Experience
1
Significant safety concerns impacted overall experience, making it not recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 10:00

Property Description

Discover the perfect blend of comfort and convenience at Novotel Sydney Cabramatta, just moments from Sydney's vibrant attractions.

Relax in Style
Our 140 spacious guestrooms are designed to be your home away from home, featuring luxurious memory foam beds with Frette Italian sheets, Smart televisions, and private bathrooms stocked with complimentary toiletries.

Dine Delightfully
Savor a culinary journey at one of our five outstanding restaurants or enjoy the convenience of 24-hour room service. Don’t miss our daily buffet breakfast, where children aged 12 and under dine for free!

Unwind and Enjoy
Take a dip in the outdoor pool, sip cocktails from the poolside bar, or stay connected with complimentary Wi-Fi throughout your stay. With a 24-hour front desk and ample meeting spaces, our hotel caters to every need.

Book your unforgettable stay at Novotel Sydney Cabramatta today!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Deena family_with_children
6
Pros:

I almost wasn’t going to write a review but feel people should be aware that the property is not at all ready, especially not for guests with small children.
During our short stay the shower caddy carrying shampoo/conditioner/shower gel fell onto my toddler (thankfully he was ok). I noticed it was stuck to the wall with double sided tape and not properly secured! Tape in a wet area??! Then on our 3rd and final day, my son stepped on a nail poking out of the carpet! Maintenance was sent to examine and not only did he pull out the rusty nail, he ran his fingers across and found multiple nails. The room needed to be closed off. I cannot begin to explain how worried I was for my child!
Both general manager and front desk manager were made aware and simply put it down to ‘just being open a week’ when both issues are highly dangerous. Does public safety not trump a deadline to open a hotel?Serious issues need to be addressed and I would not recommend right now…

2025-11-20 via Nuitee
V
Van family
10
Pros:

Good

2025-11-13 via Nuitee