HOTEL MYSTAYS PREMIER Omori

Hotels
•
Mystays Hotel Group
8.1 (6138 reviews)
Shinagawa-ku Minami-Oi 6-19-3 , Tokyo , JP
+81 3-3766-7001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Good value for money
Cons:
Cleanliness issues
Room in need of renovation
Limited breakfast variety

Categories

Cleanliness
7.51
Some reviews indicated issues with cleanliness, including mold in the room.
Service
8.48
The staff was described as amazing and friendly, contributing positively to the experience.
Location
8.52
Convenient location with easy access to train stations and nearby stores.
Room Quality
7.47
Rooms mentioned to be comfortable but in need of refreshing and some renovations.
Amenities
8.1
Amenities provided a decent experience, albeit with some limitations.
Value for Money
8.46
Reasonable pricing for Tokyo given the area and facilities.
Food and Beverage
7.91
Breakfast had limited variety for Western tastes, but generally satisfactory.
Overall Experience
8.38
Overall positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:52

Property Description

Classically Furnished Western Rooms
Enjoy the charm of classically furnished western rooms at HOTEL MYSTAYS PREMIER Omori. Relax in rooms decorated in soothing earth tones, equipped with modern amenities like a 32-inch flat-screen TV and a personal refrigerator.

Convenient Services and Amenities
Indulge in an in-room Swedish oil massage or take advantage of the available laundry services during your stay. Purchase discount passes to nearby attractions like Shinagawa Aquarium right at the hotel. Private parking is also available on site for your convenience.

Ideal Location for Exploring
With a prime location just a 5-minute walk from JR Omori Train Station, explore Tokyo easily with a 6-minute train ride to Shinagawa and quick access to Odaiba. Discover Ueno and Yokohama within a 20-minute train ride.

Experience comfort and convenience at HOTEL MYSTAYS PREMIER Omori. Book your stay now for a memorable Tokyo getaway.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The maximum vehicle height for parking at this property is 155 cm. Parking spaces cannot be reserved in advance.

Please note that if you need parking for a large car, you may be directed to paid public parking nearby.

Alipay is accepted at the property.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Free shuttle service to and from Haneda Airport is available on a first-come, first-serve basis.

Shuttle service hours are as follows:
Hotel to Haneda Airport Terminals 1–3: 05:50, 07:20, 08:50, 10:20 and 11:50
Haneda Airport Terminal 1 to Hotel: 19:00, 20:20 and 21:40

Please note that if you are departing from Haneda Airport, the bus will not stop at Haneda Airport Terminals 2 and 3. There is no shuttle bus service between Narita Airport and the hotel.

Please note that a blue and white shuttle bus departs from Haneda International Airport, but only the white shuttle takes guests to Hotel Mystays Premier Omori. The blue one will take guests to Hotel Mystays Haneda.

If the bus is full, guests may not be able to board the bus.

The airport shuttle service can accommodate a maximum of 7 guests.

For the safety of other guests, guests with large luggage, such as surfboards and snowboards may not be allowed to board the bus.



An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.1
Based on 6138 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 7.91
Overall Experience: 8.38
R
Rimante • couple • lt
8
Pros:

Really kind and nice staff and area around, good value

Cons:

The room felt quite damp and there was a noticeable musty/moldy smell, but since we were only staying for one night, we didn’t make a big issue out of it

2026-09-19 • via Nuitee
K
Kurumi • family_with_children • jp
6
2026-09-18 • via Nuitee
市川 • solo_traveller • jp
8
2026-09-18 • via Nuitee
Y
Yan jing • extended_group • tw
7
Pros:

1.附近有很多超商跟餐廳，距離車站不遠
2.大廳接待人員親切
3.免費接駁車服務很讚，記得提早去領整理券
4.房間比想像中大，還有多附枕頭，靠起來很舒服
5.標準乾淨的飯店

Cons:

隔音普通，剛好入住的時候遇到隔壁房半夜2.3點還在大聲吵鬧
碰撞到牆壁會有明顯的聲音

2026-09-17 • via Nuitee
O
Okawa • solo_traveller • jp
10
2026-09-17 • via Nuitee
D
Daniela • extended_group • ro
10
2026-09-17 • via Nuitee
武関 • couple • jp
8
最高の空間
Pros:

清潔で備品も一流だと思います。

Cons:

特になし

2026-09-16 • via Nuitee
K
KANA • couple • jp
7
2026-09-16 • via Nuitee
A
Anna • family_with_children • ae
7
Comfortable
Pros:

Cleanliness in the rooms

Cons:

All the services provided by the hotel were good.

2026-09-16 • via Nuitee
M
MARI • couple • jp
8
2026-09-15 • via Nuitee
J
Jan • solo_traveller • cz
10
Pros:

Good hotel at the good location with free shuttle bus to the Haneda airport.

Cons:

No complaints

2026-09-15 • via Nuitee
I
Ifa • family_with_children • jp
5
2026-09-15 • via Nuitee
A
Atsushi • extended_group • jp
8
2026-09-15 • via Nuitee
Y
YUHSUAN • couple • tw
10
空間大很棒
Pros:

空間很大很舒適，完全不會覺得擁擠

2026-09-15 • via Nuitee
N
NT • solo_traveller • jp
8
Pros:

スタッフの方の接客が良く、チェックイン前に荷物も預かっていただきました。
アメニティーが豊富でリネンも置いてあるのは良かったです。
駅から徒歩5分ほどの立地で、コンビニも目の前にありとても助かりました。

Cons:

お風呂場の換気扇と机の上がホコリまみれでした。
ティッシュは何故か煙草臭くて(煙たい感じ)使えませんでした。
建物自体が古いのは仕方がないですが、細かいところの清掃が行き届いていないのは少し気になりました。

2026-09-15 • via Nuitee
ともり • solo_traveller • jp
10
2026-09-15 • via Nuitee
K
Kamila • extended_group • pl
10
2026-09-14 • via Nuitee
M
masaki • family_with_children • jp
8
2026-09-14 • via Nuitee
S
suehiro • solo_traveller • tr
3
２度と利用しない。
Pros:

えい

Cons:

チェックインするときの職員の回答内容が余りにでたらめすぎる。
翌日の早朝の羽田の便に乗るため、ホテル発羽田行の送りのマイクロバスの運行について質問したところ、5時50分発のバスに乗るには５時３０分にロビーに来ればよいのか、と尋ねたら、５時半にはマイクロが来ているので遅い、チェックアウトの事務手続きがあるので、３０分前までにロビーに降りてほしいと、言われたので３０分以上前にロビーに行ったが、チェックアウトは１分もかからず、バスが来たのは５０分ちょうどぐらい、実態を知らないで出まかせを言って客に早朝の無駄な時間を使わせるのはホテルマンとして失格。ホテルマン個人の問題ではなく、そんな職員の対応をさせるホテル側の教育体制がなっていなので、このホテルはもう２度と利用したくない。運転手は細かいところまで気を使って熱心に職務遂行をしていたので残念だった。

2026-09-13 • via Nuitee
זרוק • family_with_children • il
7
מלון מיקום מצויין ושרותי לאורח במלון מצוינים, בעיה בשירותים בכמה חדרים, נציגת מהצוות טעון שיפור.
Pros:

המיקום מצויין למי שצריך את בית חב"ד. המלון עם נוף מצויין, תוספות מעולות כמו קרם פנים ,מי פנים מסכות ,פיגמה מעולה, ועוד.

Cons:

לצערי נציגת הצוות בקבלה היתה לא שרותית בכלל. שאלתי שאלה ענו לי כן ואחרי שניה כשהפקידה עדיין איתי בקשר עיין היא משנה את התשובה . לא הייתה התחשבות בבקשה, והכי גרוע היה עם השירותים. יש להם בעיה בשירותים כנראה בקומות הגבוהות,והמים לא הפסיקו לרדת. פנינו מספר פעמים שיבואו לתקן, באו וזה חזר על עצמו,בלתי נסבל, רעשי מים זורמים ללא הפסקה וגם לא ניתן היה להשתמש בשירותים. כשאחת החברות ירדה לקבלה לומר שאי אפשר להמשיך להשתמש בשרותים של החברים בחדר הסמוך, ואי אפשר ככה לישון וזה שלוש פעמים ביום אחד כולל לילה, הפקידת קבלה אמרה לה :"את יכולה לעזוב עכשיו". בכנות לא הצלחתי להבין אם מדובר בבדיחה גרועה או בטיפשות נקודתית.מעבר לשרות גרוע מהנציגה ויחס לא מתאים המלון מצויין. חבל לי בשבילם.

2026-09-13 • via Nuitee