Zeeland Pier Aparthotel by Totalstay

Hotels
•
Independent
5 (2 reviews)
13 Heerengracht St, Cape Town, Western Cape, 8000 , Cape Town , ZA
27-212860672

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Children allowed
Pets allowed

Facilities

24-hour front desk
Terrace
Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Great overall accommodation
Cons:
Power issues during stay
Cold and small pool

Categories

Cleanliness
4.21
The lack of a washer as shown in pictures led to some dissatisfaction.
Service
6.68
The staff was friendly and apologetic regarding the power issue.
Location
5.22
Standard quality for this hotel tier.
Room Quality
4.17
No electricity for a period affected the overall room quality experience.
Amenities
4.2
The pool was cold and small, which was disappointing.
Value for Money
5.16
Standard quality for this hotel tier.
Food and Beverage
5.21
Standard quality for this hotel tier.
Overall Experience
5.18
Despite the issues, the accommodation was generally great.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:37

Property Description

Experience the vibrant heart of Cape Town at Zeeland Pier Aparthotel by Totalstay, your ultimate urban retreat.

Prime Location
Situated just a 3-minute stroll from the bustling Long Street and a short walk to the Cape Town International Convention Centre, you’ll be perfectly placed to explore the city’s top attractions, including Camps Bay Beach and Clifton Bay Beach.

Comfort & Connectivity
Choose from 20 well-appointed guestrooms featuring complimentary Wi-Fi, ensuring you stay connected throughout your visit. Enjoy added convenience with in-room safes and daily housekeeping for a stress-free stay.

Relax & Unwind
Take a refreshing dip in our inviting outdoor pool or unwind on the terrace with breathtaking views of the city, making every moment memorable.

Don’t miss out on this perfect getaway; book your stay today!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Check-in and check-out hours:

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 4.21
Service: 6.68
Location: 5.22
Room Quality: 4.17
Amenities: 4.2
Value for Money: 5.16
Food and Beverage: 5.21
Overall Experience: 5.18
S
Samuel • partner
8
Pros:

Online pictures show a clothes waher and pool. I did not have a washer. The pool was cold and small. I could swim underwater the length of the pool, there and back 2 times without surfacing.

2025-08-28 • via Nuitee
M
Mandy • partner
8
Pros:

Overall, great accommodation. Nice place to stay. However, unfortunately we came on a day they had a power issue. We checked in before 1700. After a long flight, with no power, we had no hot water to shower, no lights to see in the room, unable to watch tv, and unable to plug in our devices. The staff was apologetic. We were able to shower at their sister hotel at 2200 after inquiry. Power finally back on at 2300. We moved rooms the following day for our separate booking. Although the staff was so friendly and apologetic, it would have been nice if we were compensated with a discounted stay or upgraded with the inconvenience of no power.

2025-08-28 • via Nuitee