Nasamat Makkah Hotel

Hotels
Independent
7476 Umm Al Qura Rd, Jarwal 3126, Makkah, 21955 , Makkah , SA

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great breakfast options
Convenient location
Cons:
Inconsistent room service
Smaller room sizes
Rude staff in certain areas
Uphill walk to the Haram

Categories

Cleanliness
1
Overall, many positive remarks about cleanliness, but some concerns raised about room service and cleaning standards.
Service
1
Exceptional service noted, especially from reception and restaurant staff.
Location
1
Convenient location mentioned, though some concerns about the uphill walk to the Haram for elders.
Room Quality
1
Rooms generally received positive feedback, although smaller room sizes were noted.
Amenities
1
Limited mention of amenities; average quality expected for hotel tier.
Value for Money
1
Standard quality for this hotel tier; limited commentary on value for money.
Food and Beverage
1
Breakfast options were mentioned positively, with some guests enjoying the food quality.
Overall Experience
1
Mixed experiences inferred; while many enjoyed their stays, significant negatives were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 23:44

Property Description

Experience unparalleled comfort at Nasamat Makkah Hotel, located in the heart of Makkah City Center and just minutes from the Great Mosque of Makkah.

Prime Location
Stay within a short 5-minute drive to iconic landmarks like The Clock Towers and Kaaba. Enjoy easy access to significant sites, making your pilgrimage all the more enjoyable.

Comfortable Accommodations
Choose from 215 guest rooms outfitted with modern conveniences, including complimentary Wi-Fi and daily housekeeping, ensuring a truly restful stay. Each bathroom is equipped with shower/tub combinations and hair dryers for your convenience.

Exceptional Amenities
Delight in buffet breakfasts available daily, relax in the communal living room, and take advantage of multilingual staff and concierge services for a seamless travel experience.

Book your stay at Nasamat Makkah Hotel today for an unforgettable journey!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Haris family_with_children
10
Pros:

Facility was new and clean. Breakfast food was great!

2025-12-31 via Nuitee
A
Abdelmottaleb
8
Pros:

Good stay, good stuff

2025-12-19 via Nuitee
M
Md Selim
8
Pros:

Clean room but the rooms are smaller

2025-12-17 via Nuitee
M
Mohammed K
8
Pros:

My experience at the hotel was positive overall and I'd consider staying in future.
Check-in was good (circa 5am, having booked an additional night and paid upfront).
Breakfast options were okay, limited but sufficient.
Room was clean and of good size. The only negative was the sudden and continuous machinery noises - I only tolerated it due to pure exhaustion.
Distance to the Haram is 15-min walk, akin to most hotels - directly behind and minutes from the high-end hotels. Cab, food, shopping, are all nearby.

2025-12-17 via Nuitee
H
Hafizullah
10
Pros:

Excellent

2025-12-13 via Nuitee
D
Dahiru
10
Pros:

Everything about the hotel

2025-12-13 via Nuitee
A
ABDI
4
Pros:

The Egyptians housekeepers are rude. Also, they don’t like to talk to the customers, even if you say salamu alaykum. I asked for few things, but not received. However the Saudi reception workers are great. I wouldn’t go back to this hotel, worth trying another hotel. 4 or 5 stars.

2025-12-11 via Nuitee
J
Jaser
8
Pros:

Good hotel to stay

2025-12-11 via Nuitee
S
Syed
10
Pros:

Nice hotel nice food lazy staff

2025-12-10 via Nuitee
B
Bilal
8
Pros:

Clean rooms and comfortabel beds

2025-12-10 via Nuitee
A
Abdelrahman
10
Pros:

Clean room, good location for young people

2025-12-09 via Nuitee
H
Hatim
8
Pros:

Good hotel

2025-12-01 via Nuitee
A
Ahmednuor Abdi
10
Pros:

Loistava paikka

2025-11-27 via Nuitee
S
Sandaoui family
10
Pros:

The service at this hotel is truly exceptional. From Youssef at Reception to the restaurant chef and his team, the cafeteria staff, and the cleaning crew, everyone works together seamlessly under the guidance of a detail‑oriented manager who is visibly present in every aspect of operations. Whether at Reception or during breakfast, the manager ensures that each employee delivers outstanding service.

Although we arrived five hours before the official check‑in time, Youssef at Reception graciously provided us with a room immediately, at no extra charge. His professionalism and kindness set the tone for our stay.

The restaurant was another highlight, especially for my mother, who loved the atmosphere. The gentleman at the restaurant check‑in desk greeted us warmly with a constant smile, while the chef stood by the buffet, attentively ensuring the food was plentiful and that guests were satisfied—always accompanied by his charming Egyptian smile. The omelette chef deserves special praise as well: he prepared each dish with care and a cheerful attitude, adding a personal touch that made breakfast feel even more enjoyable.

The housekeeping team was equally impressive: responsive, professional, and thorough. Even the laundry staff demonstrated the same high level of care and efficiency.

Overall, this hotel exceeded our expectations with its remarkable service and genuine hospitality

2025-11-27 via Nuitee
A
Ahmet
8
Pros:

Oda temizliği ve konumu

2025-11-25 via Nuitee
O
Olatunde
10
Pros:

Everything works well and the hotel is very clean.

2025-11-21 via Nuitee
S
slosia
10
Pros:

Cool

2025-11-20 via Nuitee
M
MARWAN family
10
Pros:

Very nice place to stay

2025-11-20 via Nuitee
S
Shah Aziz Md
10
Pros:

Excellent room under budget

2025-11-16 via Nuitee
H
Hussein Osman
8
Pros:

Siinä ja siinä

2025-11-10 via Nuitee