Nasamat Makkah Hotel

Facility was new and clean. Breakfast food was great!

Good stay, good stuff

Clean room but the rooms are smaller

My experience at the hotel was positive overall and I'd consider staying in future.
Check-in was good (circa 5am, having booked an additional night and paid upfront).
Breakfast options were okay, limited but sufficient.
Room was clean and of good size. The only negative was the sudden and continuous machinery noises - I only tolerated it due to pure exhaustion.
Distance to the Haram is 15-min walk, akin to most hotels - directly behind and minutes from the high-end hotels. Cab, food, shopping, are all nearby.

Excellent

Everything about the hotel

The Egyptians housekeepers are rude. Also, they don’t like to talk to the customers, even if you say salamu alaykum. I asked for few things, but not received. However the Saudi reception workers are great. I wouldn’t go back to this hotel, worth trying another hotel. 4 or 5 stars.

Good hotel to stay

Nice hotel nice food lazy staff

Clean rooms and comfortabel beds

Clean room, good location for young people

Good hotel

Loistava paikka

The service at this hotel is truly exceptional. From Youssef at Reception to the restaurant chef and his team, the cafeteria staff, and the cleaning crew, everyone works together seamlessly under the guidance of a detail‑oriented manager who is visibly present in every aspect of operations. Whether at Reception or during breakfast, the manager ensures that each employee delivers outstanding service.

Although we arrived five hours before the official check‑in time, Youssef at Reception graciously provided us with a room immediately, at no extra charge. His professionalism and kindness set the tone for our stay.

The restaurant was another highlight, especially for my mother, who loved the atmosphere. The gentleman at the restaurant check‑in desk greeted us warmly with a constant smile, while the chef stood by the buffet, attentively ensuring the food was plentiful and that guests were satisfied—always accompanied by his charming Egyptian smile. The omelette chef deserves special praise as well: he prepared each dish with care and a cheerful attitude, adding a personal touch that made breakfast feel even more enjoyable.

The housekeeping team was equally impressive: responsive, professional, and thorough. Even the laundry staff demonstrated the same high level of care and efficiency.

Overall, this hotel exceeded our expectations with its remarkable service and genuine hospitality

Oda temizliği ve konumu

Everything works well and the hotel is very clean.

Cool

Very nice place to stay

Excellent room under budget

Siinä ja siinä