CIS Lamourelle

Hotels
•
Independent
20 Avenue Pierre Semard, Carcassonne, 11000 , Carcassonne , FR
33-468260088

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Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Multilingual staff
Tours/ticket assistance
Wheelchair accessible parking
Braille or raised signage
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Review Highlights

Cons:
Poor cleanliness
Rude service
Unpleasant room quality
Doubtful value for money

Categories

Cleanliness
1
The room smelled like a dirty dog, indicating very poor cleanliness.
Service
1
Staff were dismissive and unhelpful during the check-in process.
Location
1
Not mentioned; generic city center location.
Room Quality
1
Room felt unwelcoming and had a hostel vibe.
Amenities
1
Basic amenities provided; room only received 2 towels.
Value for Money
1
Prepaid via Expedia but charged again; questionable value.
Food and Beverage
1
Not mentioned; standard offerings could be expected.
Overall Experience
1
Overall experience was very negative; would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:21

Property Description

Discover a gem nestled in Carcassonne, just moments away from cultural landmarks and serene waterways.

Prime Location
CIS Lamourelle situates you in the heart of the city, a stone's throw from the stunning Canal du Midi and the historic Auditorium - Ancienne Chapelle des Jesuites. Explore charming plazas and museums, all within walking distance.

Comfortable Accommodations
Our hotel features 103 air-conditioned guestrooms designed for your relaxation. Each room comes equipped with modern amenities, including private bathrooms with refreshing showers.

Dining & Amenities
Savor delightful meals at our on-site Restaurant CIS Lamourelle, and fuel your day with a delicious continental breakfast. Enjoy seamless connectivity with complimentary Wi-Fi and unwind with support from our 24-hour front desk.

Your ideal getaway awaits at CIS Lamourelle—book your stay now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Natalia • family
2
Pros:

This property is disgusting. From the moment of checking in, it gave me hostel vibes when the TV remote and 2 towels were handed at the front desk, but it only got worse. Booked prepaid through Expedia but the hotel charged my card again and refused to refund despite proof of payment; staff were dismissive ('I can't believe anyone who walks through this door') and the room smelled like a dirty dog. Would not recommend.

2025-09-15 • via Nuitee