Marshall Suites Bainbridge Island, SureStay Collection by BW

The check in person did not know the system. The room was bland, no color and not very inviting. The Sofa and Bed were worn out. The breakfast was not good, the waffle iron was broken. Not worth the money paid. Probably will stay somewhere else next time.

All good except the first room they provided had an odd odor, so they moved me to another room.
Also, the room I was moved to had the previous renter's clothes in one of the dresser drawers.

Otherwise it was very clean.

clean comfortable room. great location near town.

yes, staff were very friendly

Spotless room, corteous staff. Spacious room.

Staff courtesy, clean room

Clean, friendly, well stocked place to stay on Bainbridge Island! Stayed with my 2 daughters who enjoyed it

Outstanding customer service from all staff at the front desk.

We had a wonderful stay at Marshall Suites. Janette and Jamal are truly phenomenal at providing courtesy and customer service! We felt at home with our needs immediately attended to when needed.

Friendly staff! Clean room!

Overpriced for poor room quality.

The hotel was clean and neat, staff was helpful and friendly especially in the morning.

Over all nice accommodations. Bathroom was well stalked but could have been cleaned better.

Room was clean

room needs updating, bed was needs to be replaced. staff great.

Meanest hotel stay ever. Thin towels, one robe, 10% left on the toilet tissue that was also cheap and thin. Warm not hot water. Surely receptionist and breakfast not as advertised [picture of cooked breakfast] was lobby coffee, buns, fruit. No butter. One english tea sachet in room. Paper or plastic plates and cups. Plastic is not eco friendly.
Upside, the room was spottlessly clean. Very expensive for cheap [as in quality) accomodation.