CozySuites - Current at the Banks

Hotels
Independent
5 (2 reviews)
121 E Freedom Way, Cincinnati, Ohio, 45202 , Cincinnati , US

Children allowed
Pets allowed

Facilities

Wheelchair accessible
Outdoor pool - seasonal
Smoke-free property
Gas grill
Charcoal grill

Review Highlights

Pros:
Good location
Easy booking process
Cons:
Difficult check-in procedure
Lack of support

Categories

Cleanliness
3.14
Negative sentiment about check-in issues and lack of service.
Service
5.11
Specific sentiment from text indicates frustration due to lack of support.
Location
7.15
Good location but hard to access due to check-in issues.
Room Quality
5.1
Standard quality for this hotel tier.
Amenities
5.13
Standard quality for this hotel tier.
Value for Money
5.09
Standard quality for this hotel tier.
Food and Beverage
5.14
Standard quality for this hotel tier.
Overall Experience
4.11
Overall dissatisfaction due to significant issues with check-in and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:43

Property Description

Discover a haven of comfort right in the heart of Cincinnati at CozySuites - Current at the Banks, where you can experience the vibrant energy of the city alongside relaxing amenities.

Prime Location
Immerse yourself in local culture with top attractions like the Great American Ball Park and Heritage Bank Center just steps away. Enjoy easy access to the Ohio River Valley, Smale Riverfront Park, and the Cincinnati Reds Hall of Fame.

Home-Like Comfort
Unwind in our beautifully designed air-conditioned rooms featuring fully equipped kitchens, separate sitting areas, and 43-inch Smart TVs, providing you with the perfect blend of comfort and convenience.

Recreational Retreat
Take advantage of our seasonal outdoor pool and charcoal grills, perfect for taking a break from the bustling city or enjoying a casual BBQ with friends and family.

Experience Cincinnati's charm at CozySuites; your memorable getaway starts with booking today!

Important information:

  • The seasonal pool will be open from May to September.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Location

Guest Reviews

5
Based on 2 reviews
Cleanliness: 3.14
Service: 5.11
Location: 7.15
Room Quality: 5.1
Amenities: 5.13
Value for Money: 5.09
Food and Beverage: 5.14
Overall Experience: 4.11
R
Randy
2
Very disappointing! be very cautious buyer beware
Pros:

You can not check in no desk , no online che k in they expect you to call someone who lives somewhere else and is only available certain time to meet. We were in a different part of la and could not be there at time they were available and never got to check in. We had to rent another actual hotel so we had somewhere to sleep.

2025-10-10 via Nuitee
V
Verified traveler
4
Good location, not worth the hassle.
Pros:

Very frustrating! After I reserved through Hotels.com the communication started coming about all of the things they needed, forms filled out, copy of license, a selfie! Lots of add ons, too-if you want early check in, pay $up front in case some little thing goes wrong (or a large deposit). No check in instructions until right before check in when we were given codes and a map, but our room number was not on the map. Spent 45 minutes wondering around looking for the unit. All for a 15 hour stay. No live human to help. Phone call with person in another state finally got to the bottom of it, but pretty much if a pain. Will stay away from this outfit, called Cozy Suites.

2025-08-26 via Nuitee