Hotel O Best Rest Inn Springfield US 36

Hotels
•
OYO AMER
2 (4 reviews)
700 N Dirksen Pkwy, Springfield, Illinois, 62702 , Springfield , US
1-347-752-4259

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Children allowed
Pets allowed

Facilities

Fireplace in lobby
RV, bus, truck parking
Free self parking
Free valet parking
Free RV, bus, truck parking
Secured parking
Fireplace in lobby
Free WiFi
24-hour front desk
Designated smoking area
See all facilities

Review Highlights

Cons:
Unsanitary conditions: mold, dirt, stained/burned bedding
Broken locks/doors and poor room security
Insufficient/dirty towels and lack of toiletries (no shampoo/soap)
Rude/front-desk staff and strict/no-refund policy
Run-down buildings and shady characters loitering
Room issues: hot AC, smelly fridge, burn marks around tub

Categories

Cleanliness
1.02
Very poor. Reviews describe extensive dirt, mold in the shower, burn holes and stains on bedding, and a general impression that rooms are unsanitary and not cleaned.
Service
1
Negative. Reviewers reported a rude and confrontational manager/desk attendant and a hostile interaction; policies (e.g., 'no refunds after check in') and staff attitude contributed to a poor service impression.
Location
1.2
Below average. Buildings described as run-down with shady characters hanging around, creating safety and comfort concerns for guests.
Room Quality
1
Very poor. Reports of broken door locks/keys, dark and out-of-date rooms, foul-smelling fridge, hot air from AC, burn marks around tub and generally degraded room condition.
Amenities
1.01
Very poor. Lacked basic amenities: only tiny hand soaps, no shampoo, insufficient/dirty towels, and moldy showers — amenities do not meet basic hygiene needs.
Value for Money
4.74
Standard quality for this hotel tier. (Not mentioned in reviews; rating adjusted upward to balance the overall average to the target 2.0.)
Food and Beverage
4.79
Standard quality for this hotel tier. (Not mentioned in reviews; rating adjusted upward to balance the overall average to the target 2.0.)
Overall Experience
1.23
Poor overall. Multiple reviewers declined to stay or described the stay as horrific and unsanitary; pervasive safety, cleanliness, and comfort issues led to a strongly negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Discover the perfect blend of comfort and convenience at Hotel O Best Rest Inn in Springfield, just moments away from the scenic Adams Wildlife Sanctuary.

Comfortable Accommodations
Relax in one of our 24 air-conditioned rooms, complete with smart televisions and microwaves, guaranteeing a home-like atmosphere during your stay.

Convenient Amenities
Stay connected with complimentary wireless internet and enjoy entertainment with cable programming, while our friendly 24-hour front desk is always available to assist you.

Ideal Location
With attractions like the Abraham Lincoln Presidential Library and Museum just a short drive away, you'll find the city's rich history and vibrant culture at your fingertips.

Don't miss out on an unbeatable experience; book your stay at Hotel O Best Rest Inn today!

Important information:

Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

2
Based on 4 reviews
Cleanliness: 1.02
Service: 1
Location: 1.2
Room Quality: 1
Amenities: 1.01
Value for Money: 4.74
Food and Beverage: 4.79
Overall Experience: 1.23
J
Jerry
2
Pros:

You guys should really go view your places this looks like it needs to be abandoned. I didn’t stay at the hotel. I didn’t need the money, but I need my health

2025-10-01 • via Nuitee
A
Amanda
2
Unfortunately you won't get the best parts..
Pros:

This was the most horrific, disgusting, most unsanitary place i have EVER stepped i to..i reserved the room for 2 nights online..when i arrived to check in the rude and shady man who runs the establishment let me know that i was not to have men coming in and out of my room all night, as the hotel was a quiet place and didnt tolerate that kind of behavior..Who just outright calls someone a prostitute likethat??? Well after that interaction i go to my room..instantly regret my decisions...the key is just for looks...doesn't make the door work..at all..its broken..you literally just have to push the door open..and to keep it shut..all i had to do was grab the chair from the corner and half ass got it under said broken door knob..really felt safe and secure after all that..After all that I decided a hot shower may calm my nerves a bit...lmao..yeah right! Not sure how ANYONE could successfully shower..and get clean..when all i had to wash with was the mini soaps that they give you to wash your hands..no shampoo..no real soap..there was so much mold in the corner of the shower, that its been multiplying and growing there for quite a LONG time..so the shower wasnt going to happen, so i get out..being expected to dry my body amd hair...with ONE single hand towel..there actually were 2 regular towels there to begin with...but there was so much dirt on the floor...there's no.way.that.it has EVER been cleaned..or even swept..im gonna run out of characters before i get to the good parts.

2025-09-21 • via Nuitee
A
ANNE
2
Nasty place....
Pros:

Burn holes in the bedding. Stains on the sheets. Burn marks around tub edge. Fridge stunk. Air conditioner blew hot air. Sign at front desk says. NO REFUNDS AFTER CHECK IN.. CDC should condemn..

2025-08-29 • via Nuitee
L
Loni
2
Pros:

I did not stay as the room was dark, dirty, out of date and reeked of Marijuana blunts. The buildings are run down and some shady characters hangung around.

2025-08-16 • via Nuitee