Platinum Inn

Hotels
•
Independent
18836 Tomball Pkwy, Houston, Texas, 77070 , Houston , US
1-2819705000

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Designated smoking area
Multilingual staff
Free self parking
Water dispenser
Health or beauty spa nearby
Coin laundry on site
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Clean room
Helpful staff
Cons:
Poor room quality
Lack of amenities

Categories

Cleanliness
1
The room cleanliness was criticized; there were mentions of dirty furniture and unsanitary conditions.
Service
1
While most staff was pleasant, there were instances of rudeness noted.
Location
1
Location was not mentioned negatively, leading to a neutral impression.
Room Quality
1
Highlighted issues with poor room condition and unpleasant odors.
Amenities
1
Limited breakfast and activity offerings negatively impacted the perception of amenities.
Value for Money
1
Concerns over refund issues raised serious questions about value for money.
Food and Beverage
1
The lack of breakfast options and high charges for bottled water were viewed negatively.
Overall Experience
1
General dissatisfaction communicated through a lack of recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 03:54

Property Description

Experience comfort and convenience at Platinum Inn and Suites Houston, ideally situated near Bowlero Willowbrook and just moments from a wealth of local attractions.

Ideal Location
With proximity to the airport and top destinations like Houston Methodist Willowbrook Hospital and Kickerillo-Mischer Preserve, your stay puts you in the heart of it all.

Comfortable Accommodations
Choose from our 40 well-appointed guestrooms featuring microwaves, LED televisions, and complimentary Wi-Fi. Enjoy the flexibility of shower/tub combinations and other amenities designed to make you feel right at home.

Convenient Services
Our hotel offers a 24-hour front desk, laundry facilities, and free self-parking for a stress-free stay. Multilingual staff is on hand, ensuring a warm welcome in your preferred language.

Don’t miss out on a memorable stay—book your room at Platinum Inn and Suites Houston today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Michelle
2
Pros:

I had a family emergency and I needed to cancel my reservation on Friday early morning and I did.
They didn't refund my charge for the room!!
I won't ever book a room there again!!

2025-11-15 • via Nuitee
M
Michael
2
Nothing good!
Pros:

The room was in poor disrepair and had a strong scent to hide bad oder. Staff was not friendly and not always available.

2025-10-24 • via Nuitee
W
William
6
Pros:

Room was kept really clean cleaning staff was excellent . One of the reception is was really nice kind and polite but one was rather rude I don't know their names

2025-10-21 • via Nuitee
D
Dekovin
4
Pros:

It wasn't what i was expecting! Dirty furniture and shower! Just looked and felt so unsanitary!

2025-10-19 • via Nuitee
W
William
10
Pros:

The facility was fine but they did not offer coffee past 9:00 in the morning and bottled water was charged a dollar a bottle

2025-10-09 • via Nuitee
A
Allison • family
10
Pros:

NO ACTIVITIES & NO BREAKFAST. EVERYTHING ELSE WAS EXCELLENT.

2025-09-29 • via Nuitee
A
Allison
10
Pros:

Loved Everything. There was nothing I disliked.

2025-09-23 • via Nuitee
E
Edmond
10
Pros:

Everything was just nice as I expected: the room, the Staff and many more .

2025-09-22 • via Nuitee
W
Waleed
10
Pros:

Clean room

2025-09-12 • via Nuitee
T
Todd
10
Pros:

Sarah at the front desk was super nice and helpful and made me feel like i would return any day. It was also very clean, quiet and safe.Thank you sir

2025-09-10 • via Nuitee
S
Sharla
6
Pros:

The stafff were absolutely superb. This hotel still needs some repair, however it was very clean. Great place for a short, affordable stay.
I could hear the TV, from the adjacent room, playing at 2:30am.

2025-09-01 • via Nuitee