HOTEL du LAC SIGNATURE

Hotels
•
Independent
21-23-25 Cua Dong Street, Hoan Kiem Ward, Hanoi, Hanoi, 111200 , Hanoi , VN
84-2436863333

listing image 1
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Children allowed
Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Exceptional and attentive staff (many named: Thomas, Rose, Aiden, Amy, Emma, Anthony)
Clean, comfortable rooms
Excellent location in the Old Quarter
Great rooftop bar and spa amenities
Extensive, high-quality breakfast and good food/beverage

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness: noted as 'clean', 'clean rooms', and 'hotel was clean and comfortable'.
Service
1
Service and staff are repeatedly highlighted across reviews (Thomas, Rose, Aiden and others called out); described as exceptional, personalized and attentive.
Location
1
Location is mentioned positively (in the middle of the Old Quarter, 'impeccable location', convenient for exploring the city).
Room Quality
1
Rooms described as comfortable, clean, with good blackout curtains and balcony views; overall positive room comments.
Amenities
1
Amenities explicitly mentioned and praised: rooftop bar, spa (frequent use), and other hotel facilities.
Value for Money
1
Not mentioned in the reviews; assigned target overall rating.
Food and Beverage
1
Food and beverage commented on positively (excellent breakfast, Tram V restaurant, rooftop bar offerings, 'best chicken pho').
Overall Experience
1
Overall sentiment in reviews is strongly positive, with many guests calling the stay exceptional and recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-01 05:43

Property Description

Experience the vibrant heart of Hanoi at HOTEL du LAC SIGNATURE, located just a short stroll from Hoan Kiem Lake and the bustling Old Town.

Unparalleled Comfort
Each of our 80 exquisitely designed guestrooms features memory foam beds with premium bedding, ensuring a restorative night’s sleep. Stay entertained with Smart TVs and stay connected with complimentary Wi-Fi.

Culinary Delight
Savor delectable meals at our two on-site restaurants or enjoy 24-hour room service. Don’t miss our complimentary buffet breakfast served daily, perfect for fueling your day of exploration.

Relaxation Oasis
Unwind in our luxurious spa, complete with massages, body treatments, and facials. Dive into our indoor pool, rejuvenate in the hot tub, and unwind in the sauna.

Indulge in a memorable stay at HOTEL du LAC SIGNATURE—book your room today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Owen
10
Pros:

Realyl great brand new hotel with an amazing team. You can see that the team loves their job and are proud of the hotel. Shout out to the manager Thomas for greeting us by name and asking about our day whenever we leave/enter the hotel. Sarah at check in did a great job introducing the area to us. Soany more in the team that added a personal touch to their service. Will definitely be back.

2026-01-09 • via Nuitee
E
Estefania • partner
10
Pros:

This was the best hotel of my 2 week trip. The hotel is new and you can tell, it is beautiful, clean and elegant. The location is great as it is in the middle of the Old Quarter and the staff was AMAZING! Top service. Tom, the manager was outstanding.

2026-01-06 • via Nuitee
G
Gabriela
10
Pros:

Covenient location. Staff at Du Lac made our stay wonderful. We felt so welcomed. The rooms are very comfortable and clean. We had a balcony view, no noise and great blackout curtains. Rooftop bar was wonderful. Delicious food and beverage quality. Thanknyou so much Thomas, Rose and all Du Lac staff

2026-01-04 • via Nuitee
S
Susan • family
10
Pros:

This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation.

2026-01-01 • via Nuitee
W
wayne
10
Pros:

Incredible staff. Anthony and his team in the Tram V restaurant were superb.

2025-12-30 • via Nuitee
A
Anmol
10
Pros:

Exceptional staff, very personalized experience!

2025-12-28 • via Nuitee
R
Ross
10
Pros:

Fantastic stay. Staff service and attention was exceptional. Would stay again for sure.

2025-12-28 • via Nuitee
A
Anshul • family_with_children
10
Pros:

Staff was excellent and very helpful.

2025-12-28 • via Nuitee
J
John
10
Pros:

Staff were amazing and rooms were great.

2025-12-25 • via Nuitee
A
Alexandre • family
10
Pros:

Service

2025-12-25 • via Nuitee
R
Rod
10
Pros:

We really enjoyed our stay here. The hotel was clean, comfortable, and in a great location, making it easy to explore the city. Staff were friendly and helpful, and overall it was a pleasant, relaxing experience. Would definitely stay again.

2025-12-25 • via Nuitee
H
Hariharan
10
Pros:

Great service, impeccable service

2025-12-24 • via Nuitee
S
Saurabh • partner
10
Pros:

Our stay was just fabulous. Great service and exceptional staff and ho took care of us so well during our stay. They were so courteous and sweet and went out of the way to help us and making our stay in Hanoi unforgettable right from Planning our day, dietary requirements, airport transfers, food recommendations. Aiden was exceptional and helped us plan our transfers and took care of our luggage. Special thank you to Thomas, Rose, Amy, Emma and all other staff for taking care of us so well. we be back for sure!

2025-12-24 • via Nuitee
K
Kevin
10
Pros:

A home away from home. Our large family of 16 people, ranging from a year old baby to grandparents, had the most incredible week long stay at Hotel du Lac in December 2025.

Breakfast each morning was incredible. The spread was extensive and super delicious. I had the best chicken pho of my life here, and the hotel breakfast was consistently the best food we had in Hanoi. The rooftop bar on the 10 floor was a nice getaway from the chaos of the city, yielding a cool evening breeze and stunning panoramic views. It was a great way to cap the night.

The spa became a daily staple for our group. I'm sure we set a new hotel record with 13 of us having reservations at the exact same time. There's nothing better than a wonderful massage to ease any travel aches/pains and foot massages to re-energize our daily treks.

When you're far away from home in an unfamiliar land, the thing that matters most is a team that strives to go above and beyond each day. Thomas and his staff truly deserve the highest accolades for always being there for us and genuinely caring about every detail to ensure a memorable stay. Hotel du Lac Signature, a sanctuary within the land of endless honking motorbikes, has won our hearts and will forever be the core to why we love Hanoi.

2025-12-24 • via Nuitee
N
Neha • family
10
Pros:

Excellent staff, clean rooms, amazing breakfast and impeccable location.

2025-12-24 • via Nuitee
C
CHI NUN
10
Pros:

Room is nice

2025-12-23 • via Nuitee
N
Nira
10
Pros:

Incredible stay! The staff were beyond helpful and friendly, the facilities were clean and comfortable, the restaurant and breakfast buffet were delicious. Our room was spotless and the bed were super comfortable. It was a wonderful respite from the bustling and busy streets of Hanoi. We lived enjoying a drink in the lounge and all enjoyed the spa! Couldn’t recommend a place more!

2025-12-22 • via Nuitee
B
Brianna
10
Pros:

Exceeded my expectations

2025-12-21 • via Nuitee
S
SUET
10
Pros:

The room is great, as were the breakfast, spa and facilities.

2025-12-19 • via Nuitee
W
Winnie
10
Pros:

The hotel was very petty, very clean. All the staff were super friendly. 1000/10 for hospitality. I already recommended friends to stay here.

2025-12-19 • via Nuitee