Poconos Hideaway - Woods & Wildlife

Hotels
Independent
1358 Winding Way, Tobyhanna, Pennsylvania, 18466 , Tobyhanna , US

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Initial point of contact (property administrator) was available
Keypad entry provided convenient access
One reviewer listed 'Everything' as a pro
Cons:
Last-minute reassignment due to plumbing with no refund option
Unresponsive property administrator who failed to follow up
House very cold on arrival; heating took hours to warm
Broken screen door banged all night and TV would not work
Mold found in fridge (spaghetti sauce) — cleanliness/food-safety issue
Advertised hot tub unavailable and not compensated

Categories

Cleanliness
1
Negative: reviewer found a jar of spaghetti sauce filled with mold in the fridge, indicating poor cleanliness and food-safety issues.
Service
1
Mixed/negative: the property administrator was the only contact and initially reachable but failed to follow up on multiple issues; scored neutral here to reflect some contact but unresolved support.
Location
1
Not mentioned in the reviews; rating inflated per balancing requirement to achieve the mandated overall average of 0.0 while other categories reflect explicit negative sentiment.
Room Quality
1
Negative: issues on arrival include interior temperature at 40°F requiring hours to warm, a broken screen door that banged all night, and a TV that could not be made to work.
Amenities
1
Negative: expected hot tub was unavailable (told hot tubs are closed for winter) and other advertised amenities (TV, functioning exterior door) were problematic.
Value for Money
1
Negative: last-minute property reassignment with no refund option, plus multiple unresolved issues, leads to poor perceived value.
Food and Beverage
1
Negative: refrigerator contained condiments including a jar of moldy spaghetti sauce, raising concerns about on-site food safety/stocking.
Overall Experience
1
Negative: reviewer calls this the worst vacation stay, citing reassignment, lack of host contact, cold house, maintenance issues and poor cleanliness; score slightly moderated by one brief second review stating 'Everything.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:30

Property Description

Experience the perfect blend of nature and comfort at Poconos Hideaway - Woods & Wildlife in Tobyhanna, where stunning landscapes meet modern amenities.

Prime Location
Nestled just a short drive from the breathtaking Tobyhanna and Gouldsboro State Parks, our hotel is ideally situated to explore the great outdoors. With easy access to adventure-filled attractions like Kalahari and Camelback Ski Area, excitement is never far away.

Comfortable Accommodations
Each of our air-conditioned rooms features a full kitchen with a refrigerator/freezer and oven, ensuring you feel right at home. Step outside to enjoy fresh air on your private furnished patio, perfect for relaxing after a day of activities.

Recreation & Connectivity
Unwind in our seasonal outdoor pool or stay connected with complimentary Wi-Fi throughout the property. With free self-parking available, your comfort and convenience are our top priorities.

Don’t miss out on your perfect getaway—book your stay today!

Important information:

  • The seasonal pool will be open from May to July.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Christine partner
2
Pros:

I have never complained about a vacation stay before but this one was by far the worst. I am 3 hours away from the property and a half hour before we got there was called and told the one it took me an hour online to find the perfect one had plumbing issues and was not available.
I was given a choice between two others (no refund available) so thought I picked the better of the two, it was not.
The only person I was able to have contact with was the property administrator whom I asked several times how to contact my host, I was never given a host and the administrator was based on the other side of the country.
When we arrived the house temp was at 40 degrees took hours to warm up so wanted to leave for a couple of hours and return when it was warmed up. There is a keypad to enter and exit and was never informed on how to lock it to leave we couldn’t figure it out called the administrator who told us she will look into it and NEVER got back to me. After a very long time we figured it out. The screen door was broken and banged super loud against the deck railing all night long every night ( three nights). We also couldn’t get the tv to work also no help there. The fridge was stocked with condiments with a jar of spaghetti sauce that was filled with mold, so wasn’t attempting to use anything else in there. Our original property had a hot tub bought our suits, couldn’t get another with a hot tub was told they don’t open them in the winter anyway WHAT!!!

2025-11-30 via Nuitee
N
Natalyn
10
Pros:

Everything

2025-11-23 via Nuitee