Pickalbatros Sungo Club - All Inclusive

Hotels
•
Independent
Palmeraie, Route de Casablanca, Saâda, Marrakesh-Safi, 400000 , Saâda , MA
20-653605000

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Children allowed
Pets allowed

Facilities

Free breakfast
Full-service spa
24-hour front desk
Luggage storage
Concierge service
Elevator
Free breakfast
Full-service spa
Smoke-free property
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Inconsistent service
Poor location

Categories

Cleanliness
1
Multiple mentions of cleanliness and spotless areas; however, some complaints about inconsistent standards.
Service
1
Consistently positive mentions of friendly and helpful staff throughout various reviews.
Location
1
Location is noted as inconvenient, requiring taxis frequently.
Room Quality
1
Mixed feedback; one review mentions incorrect room size and missing amenities.
Amenities
1
Amenities mentioned as good, but some areas highlighted as basic without detailed reviews.
Value for Money
1
Several reviews expressed feeling that the experience did not match the price point.
Food and Beverage
1
Mixed reviews; good food but specific complaints about freshness of fruit and variety.
Overall Experience
1
Overall experience varied widely, with several highs but notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:31

Property Description

Discover the luxurious escape at Pickalbatros Sungo Club - All Inclusive, nestled in the tranquil surroundings of Saâda (Menara).

Spacious Accommodations
Indulge in comfort with 341 elegantly designed guest rooms, offering a serene retreat with complimentary wireless internet access to keep you connected throughout your stay.

Gastronomic Delights
Savor an array of culinary experiences with our 4 exceptional restaurants and 2 inviting coffee shops, ensuring every meal is a memorable one. Enjoy your morning with a complimentary buffet breakfast served daily.

Rejuvenating Spa Services
Unwind at our full-service spa, where relaxation meets revitalization, providing you the perfect opportunity to pamper yourself after a day of exploration.

Experience the allure of Marrakech at Pickalbatros Sungo Club. Book your stay today!

Important information:

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
HINANI
10
Pros:

Accueil chaleureux dès notre arrivée, séjour excellent à tous les niveaux. Tout était parfait : confort, propreté, restauration et qualité du service. Un grand merci tout particulièrement à Monsieur Ahmed Hanifi, une personne très aimable, professionnelle et attentionnée. Nous recommandons vivement cet hôtel.

2026-01-06 • via Nuitee
Y
Youness • family_with_children
4
Pros:

Nous avons envoyé à plusieurs reprises notre mécontentement. Nous n’avions aucun produit d’accueil lors de notre arrivée à 19:00 il a fallu attendre presque 1:00 pour les avoir. Et à ce jour toujours pas eu de retour

2025-12-18 • via Nuitee
S
Steffen Ingemann
10
Pros:

Lækkert nyt hotel. Stor flot pool og en masse små. Flot vandland. God mad, der måske godt kunne have ønsket en lidt større variation fra dag til dag. Meget hjælpsomt personale.

2025-12-15 • via Nuitee
A
Adam • family_with_children
10
Pros:

Great holiday

2025-11-29 • via Nuitee
D
David
8
Pros:

Food was good, not exceptional but quite good choices. BIG problem is with "fresh fruit". Melon, pineapple, plums etc were tasteless. I expect the fruit had been frozen and defrosted....not a good thing.
Rest of food was good. Tables and chairs in restaurants were very basic and could have been in a canteen. Restaurants, pool area and all surrounding areas were always more than spotless with cleaners continually cleaning the floors and all other areas. The hotel could do with a nice quieter bar with comfortable seating as the sports bar tends to be very noisy. There is the lobby bar, which has comfortable seating but it is mainly a coffe bar with bakery products which are all delicious. But no cocktail bar as such. The 3 story builings would benefit from lifts (elevators) as we were informed that this was a problem for customers with walking problem and parents with push chairs with young children. Also getting up to sports bar which has a long flight of stairs.

2025-11-27 • via Nuitee
K
Khadija
10
Pros:

La chambre et propre et personnel Gentil et serviable

2025-11-15 • via Nuitee
M
Melanie
2
Pros:

Vraiment choquée de cet hôtel. Il y a un problème avec les installations électriques et mon sèche cheveux Dyson a grillé tout le bâtiment était d’ailleurs victime d’incident durant toute la journée la chambre d’à côté n’avait pas d’électricité du tout. L’hôtel n’a fait aucune compensation même pas un brushing offert qui coûte d’ailleurs 500dh. C’est du vol 50€ un brushing au Maroc

2025-11-11 • via Nuitee
O
Olugbenga
10
Pros:

Very friendly and helpful staff. Very clean. Good facilities.

2025-11-07 • via Nuitee
A
Andrew • family
8
Pros:

Lovely clean rooms great food and range of food
Pools cold when solar heating could easily be used it was a shame

2025-11-03 • via Nuitee
K
Kevin • family
6
Pros:

Wir hatten schlechte Erfahrung mit der Rezeption gemacht. Erst liess man uns sehr lange warten (>3h) und anschliessend gab es ein angebliches Upgrade allerdings, war das die Kategorie, welche wir gebucht haben. Das Zimmer, was wir gebucht haben, war mit 92m2 angegeben. Was sich aber als Irrtum rausstellte. Es war ungefähr 45m2, inkl. Balkon, gross. Jeden Tag hatten wir weniger Tücher, trotz mehrmaligem Nachfragen wurde die Minibar nicht mehr aufgefüllt und von unseren 5 Tagen Aufenthalt ging das Internet 3 Tage nicht. Für mich Dinge, die bei dem Preis klappen sollten. Denn das Hotel liegt ausserhalb der Altstadt und man benötigt jedesmal ein Taxi (ca. 20 Euro pro Fahrt). Das Essen war ok, aber alles lauwarm oder sogar kalt. Das Servicepersonal ist hingegen sehr freundlich und hilfsbereit. Die Wellnessangebote sind im oberen Preissegment, ähnlich Deutschland / Schweiz.

2025-10-12 • via Nuitee
N
Noreddine • family_with_children
8
Pros:

Nous avons été surclassés. Personnel trés sumpa.

2025-09-28 • via Nuitee