Hotel Bekh

Hotels
•
Independent
Panzhakent Rd, 110, Samarkand, Samarqand Region, 140001 , Samarkand , UZ
998-904637174

listing image 1
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Children allowed
Pets allowed

Facilities

24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Free long-term parking
Coin laundry on site
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Refund for unfulfilled promises
Staff addressed concerns
Cons:
Incorrect information in listing
No staff availability at reception
Excessive noise disturbances

Categories

Cleanliness
1
The cleanliness was heavily criticized due to issues with hot water and incorrect tap installation.
Service
1
Service varied; some concerns were addressed, but the presence of staff was lacking.
Location
1
The location was not directly mentioned but implied issues with noise suggest it was inappropriate for a hotel.
Room Quality
1
The room quality was poor due to lack of services, such as hot water and noise issues.
Amenities
1
Amenities were inadequate, with no proper facilities as expected from a hotel.
Value for Money
1
Value was somewhat redeeming due to refund for unfulfilled stay promises.
Food and Beverage
1
Food and Beverage were not mentioned, thus rated as standard quality for this hotel tier.
Overall Experience
1
Overall experience was disappointing due to significant discrepancies from expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 05:33

Property Description

Discover the charm and comfort of Hotel Bekh, a cozy retreat in the heart of Samarkand, just moments away from the iconic Khodja Abdi Darun Mausoleum and Registan Square.

Convenient Location
Perfectly situated, you can explore heritage sites like Shakh-i-Zinda and Ulugbek Madrasah within a short drive, making your cultural adventures effortless.

Comfortable Accommodations
Our 7 well-appointed guestrooms include refrigerators and microwaves, offering a homely environment for you to unwind after a day of sightseeing.

Convenient Amenities
Stay connected with complimentary Wi-Fi, enjoy a delicious local cuisine breakfast, and take advantage of our 24-hour front desk and laundry facilities to enhance your stay.

Experience the best of Samarkand at Hotel Bekh—book your memorable getaway now!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fahad
2
Pros:

My stay at Hotel Bekh was unfortunately very disappointing and did not match what was shown in the listing. The photos displayed a proper hotel reception, but in reality, there was no staff present at the reception at any time. When I arrived to leave my luggage, I discovered that the building shown in the listing is not fully a hotel — Hotel Bekh is only one of the tenants inside a larger building, which was never communicated.

In the afternoon, I was unable to rest due to excessive noise from a family living within the same apartment, making the experience feel more like staying in someone’s home rather than in a hotel. After raising concerns, the staff moved me to another apartment on the floor above, but the issues continued. There was no hot water, and despite several complaints throughout the day, I was repeatedly told it would “fix soon.” The next morning, I was informed the taps were installed incorrectly and needed to be used in reverse — something completely unacceptable for a hotel-listed property.

Eventually, after discussing all the issues with the sales manager who listed the property on Hotels.com, he acknowledged the problems and agreed I could check out early. He also confirmed that the nights of 24th and 25th December would be refunded.

Overall, the experience did not reflect a proper hotel stay, and the mismatch between the listing and the actual property was significant. I hope the management improves clarity, communication, and the quality of facilitie

2025-12-30 • via Nuitee