Hotel Crystal Palace

Hotels
•
Independent
SG Barve Marg Kurla West Kurla, Mumbai, MH, 400070 , Mumbai , IN
91-7900032034

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Children allowed
Pets allowed

Facilities

24-hour front desk
Wheelchair accessible
Free self parking
Covered parking
Secured parking
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Poor service regarding booking
Unexpected price hike

Categories

Cleanliness
1
The cleanliness quality is undermined by poor service policies.
Service
1
The service was poor as the hotel did not honor the online booking.
Location
1
The location was acceptable, but the situation involving booking affected the experience.
Room Quality
1
Room quality couldn't be assessed due to cancellation of booking.
Amenities
1
Amenities were not experienced as the stay did not occur.
Value for Money
1
Value for money was poor due to unexpected charge increase.
Food and Beverage
1
Food and beverage experience not applicable, as stay did not occur.
Overall Experience
1
Overall experience was very negative due to cancellation and misinformation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:14

Property Description

Experience a delightful stay at Hotel Crystal Palace, where comfort meets convenience in the heart of Kurla West, Mumbai.

Prime Location
Just a stone's throw away from major attractions like the U.S. Consulate General and Jio World Convention Centre, you’ll find yourself perfectly positioned to explore the vibrant city. Discover the iconic Gateway of India and the sandy shores of Juhu Beach, both within easy reach.

Cozy Accommodations
Retreat to one of our 12 well-appointed guestrooms, designed with your comfort in mind. Each room features modern amenities and refreshing showers, ensuring a rejuvenating stay after a day of exploration.

Complimentary Parking
Enjoy hassle-free travel with our free self-parking facility, allowing you to explore Mumbai at your own pace without the worries of city parking.

Don’t miss out on booking your stay at Hotel Crystal Palace – your ideal urban escape awaits!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Saba
2
Pros:

I booked 1 room at rs.1600 online and I registered the room on my name, when we arrive they said they have terminated online service even after my registration and now we have to pay around 2500. We left the hotel and our half day got wasted in searching for other hotels...

2025-11-29 • via Nuitee