Hotel The Best Delhi Airport

Hotels
Independent
Road No-6, Plot No- A-220, Near IGI Airport, Mahipalpur,New Delhi, New Delhi, Delhi, 110037 , New Delhi , IN

Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
ATM/banking
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Welcoming, courteous staff and helpful daily housekeeping (reported by one guest)
Convenient for airport access and sightseeing / good location for business travelers
Breakfast praised by one guest for variety, fresh fruit and hot coffee
Room features liked by one guest: workspace, good lighting, effective air conditioning
Cons:
Serious cleanliness problems reported (dirty towels, filthy walls, cigarette smell, unclean bedding)
Misleading advertising and extra charges (charged for advertised free airport pickup; breakfast not included despite claims)
Room and bathroom issues (wrong room given, no hot water, no soap, reports of no sink)
Inconsistent or poor service for some guests; staff not always knowledgeable
Location difficulties (alley hard for drivers to find) and reports of unsafe/unsavory surroundings
Hotel photos appear misleading or copied

Categories

Cleanliness
1
Multiple reviews report serious cleanliness issues: rooms described as filthy (dirty walls, switches, towels, toilet seat), cigarette smoke smell, mismatched/unclean linens and blankets; only one reviewer praised daily housekeeping, but overall cleanliness is a major negative.
Service
1
Mixed but with notable positives: one guest describes welcoming, courteous staff and helpful daily housekeeping; other guests report stressful interactions (wrong room on check-in, staff not knowledgeable, unexpected charges). Service appears inconsistent — enough positive interactions to justify a positive score despite complaints.
Location
1
Location is convenient for airport access and sightseeing (mentioned as ideal and close to airport), but several guests note drawbacks: alley access is hard for drivers to find and the surrounding area felt unsafe or sketchy.
Room Quality
1
Room quality is frequently criticized: wrong room at check-in, rooms not cleaned from previous use, filthy surfaces, claustrophobic elevator, mismatched curtains; while one guest praised workspace, lighting and AC, overall room condition is poor.
Amenities
1
Amenities issues noted include lack of basic bathroom supplies/hot water, reports of no sink in bathroom, and unexpected charges for advertised services (airport shuttle); some amenities (AC, workspace) were fine for one guest, but overall amenities are inconsistent and problematic.
Value for Money
1
Value is undermined by misleading advertising and extra charges: guests were charged for an advertised free airport pickup and breakfast was advertised as included but not honored; coupled with cleanliness and room issues, perceived value is low.
Food and Beverage
1
One guest praised a good breakfast with variety, fresh fruit and hot coffee; however other guests report that breakfast was not actually included or available as advertised. Food quality is a relative positive but inconsistently delivered.
Overall Experience
1
Guest experiences are highly inconsistent: at least one strongly positive business/tourist stay, but several guests describe the hotel as filthy, unsafe, and misrepresented. The overall impression is mixed; some guests had acceptable stays while others had severely negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 23:26

Property Description

Welcome to Hotel The Best Delhi Airport, your perfect gateway to New Delhi's vibrant allure!

Prime Location
Nestled in Mahipalpur, you're just a quick 10-minute drive from DLF Cyber City and Worldmark, with iconic sites like Chandni Chowk and Gurudwara Bangla Sahib within easy reach.

Comfortable Accommodations
Relax in one of our 70 well-appointed guest rooms, featuring complimentary Wi-Fi, comfortable private bathrooms with showers, and daily housekeeping to ensure your stay is worry-free.

Delightful Dining
Start your day right with our complimentary buffet breakfast served daily from 8:00 AM to 10:00 AM. Enjoy fresh offerings to fuel your adventures in the city!

Discover the ideal blend of comfort and convenience at Hotel The Best Delhi Airport—book your stay with us today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Aman friends
10
Pros:

From the moment I arrived, the staff at Hotel The Best made me feel welcome. I had a business trip and also some sightseeing planned, and the hotel’s location was ideal for both. The breakfast was good with great variety of dishes, fresh fruit, and hot coffee — a perfect start to my day. My room had plenty of workspace, good lighting, and excellent air conditioning, which helped me stay productive. The cleanliness was top-notch, and daily housekeeping did an amazing job. The team was always courteous and ready to assist, whether it was directions or extra towels. Highly recommend this hotel for both business travelers and tourists!

2025-12-26 via Nuitee
A
Ajeet family
2
Pros:

The room provided initially upon check in was terrible. It was not cleaned from previous use and was a different room then booked. After a formal complaint they gave us right room. It was a very stressful situation to negotiate with them. The property was advertised as having free shuttle airport pickup, but they charged us INR 675 towards airport pickup. They also advertise as breakfast included, but it doesn't appear it is complement.

2025-12-03 via Nuitee
L
Lee
2
Pros:

The hotel was close to the airport. That was the only saving grace. I booked it sight unseen because of the low price and the ratings on Expedia. It is CLEAR to me that the ratings are fraudulent. The hotel is located in an alley that is difficult for Uber drivers to find. The entire building reeks of cigarette smoke. The elevator was claustrophobic. The bathroom had NO hot water and NO soap. The walls in the room were filthy, and all the switches had dirt on them. The towel was dirty. The toilet seat was dirty. I did not lie on the bed because I suspected the sheets were dirty. The curtains in the room were mismatched.

This hotel should be removed from Expedia. It is filthy and unsafe. When I went outside for a walk to look for food, I was approached by many individuals begging and offering “spa services.” After eating at the Holiday Inn, I returned, checked out, and went to the Park Plaza instead. I refused to spend a night in that hellhole. Quite literally the worst hotel room I have ever seen.

2025-11-17 via Nuitee
M
Mayukh
2
Pros:

Hotels.com should not even list this hotel.
Pictures are copied from some other hotels and uploaded in the hotel pictures. Bathroom doesn’t have any sink. Blankets are not clean.

Staff are not well knowledgeable.
I would not recommend it to anyone. Stay away from them.

2025-10-12 via Nuitee
N
Neerja family_with_children
6
Pros:

Staff is good and helpful. Property is safe. Rooms are nice and clean. They will not come for cleaning by themselves daily, you have to call them we realised on 4th day.

It is better to first book the room in advance and then stay here, if you do it later even if you have restrictive conditions because of your airport dealing they will charge you extra.

Remember, There is no breakfast, no mini fridge in room, no tv, no tea/coffee tray as shown in photos. Especially if you are vegetarian thi si not good option. You will have to go outside to get your food and tea.

Especially, if you are vegetarian then this is not the place for you, besides this for your basic requirement it is good accomodation overall.

2025-09-19 via Nuitee
K
karrisa
8
Pros:

The room was clean, comfortable, and well-equipped with everything I needed for a short trip. I especially appreciated the peaceful environment – a perfect place to relax after long flights or busy days exploring the city. The hotel’s dining options were simple yet satisfying, with fresh meals available whenever I needed them.

For solo travelers like me, it offers a safe and hassle-free stay, with easy access to transport and nearby attractions. I highly recommend this hotel for anyone traveling alone who wants comfort, convenience, and a stress-free experience!

2025-09-14 via Nuitee
K
Kuldeep partner
10
Pros:

For those who has transit flight and short stay can stay there .that hotel the best close to airport and wakable from areocity .rooms are neat and clean food us tasty .. ae would like to visit again

2025-09-13 via Nuitee