Palette Axis Olaya Formerly Rand Hotel

Hotels
•
Independent
Musa Ibn Nusair St,, As Sulimaniyah, Riyadh,, Riyadh, Riyadh Province, 12241 , Riyadh , SA
91-9711138439

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Children allowed
Pets allowed

Facilities

Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor cleanliness
Inconsistent service
Room quality issues

Categories

Cleanliness
1
The carpets were smelly and the toilet bowls were not clean properly.
Service
1
Service was inconsistent, with reception not answering and room service not responding.
Location
1
The hotel is conveniently located near a supermarket and pharmacy.
Room Quality
1
Furniture was old and broken, and room changes were required due to issues.
Amenities
1
The water pressure in the shower was poor and inadequate.
Value for Money
1
Considering the issues, the value for the price paid was low.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Little details negatively impacted an otherwise good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 15:41

Property Description

Discover comfort and convenience at Palette Axis Olaya, formerly known as Rand Hotel, perfectly nestled in the heart of Riyadh (As Sulimaniyah).

Prime Location
Enjoy unparalleled access to key attractions like Al Batha Market and the Riyadh International Convention and Exhibition Center, all within a short drive. With shopping destinations such as Localizer Mall and Centria Mall just moments away, you’re never far from the action.

Comfortable Accommodations
Relax in one of our 84 modern and spacious guestrooms designed for both leisure and business travelers, ensuring a restful stay with all the amenities you need.

Exceptional Service
Our friendly staff is dedicated to providing top-notch hospitality, making your experience seamless and enjoyable from check-in to check-out.

Elevate your stay in Riyadh—book your room at Palette Axis Olaya today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Huixiu
10
Pros:

员工很热情，房间空间也大，重点是对面就是超市和药店，很便利

2025-11-22 • via Nuitee
S
SAIDIN RAJA AISAH • partner
6
Pros:

The hotels furniture was old and looks broken. I did change three times for my rooms. The beds interior was already tear off and dirty. The carpets was smelly and the toilet bowls not clean properly. The WiFi only active at the first floor. I was at the second floor. And also the reception counter man was always not answering the phone. And my husband the one need to go downstairs and ask for help or needs some things frm house keeping.. This hotel needs to overlook your staff behaviours and please manage properly your hotels.. Otherwise this hotels will lost a customers

2025-11-19 • via Nuitee
A
Ahmad • partner
2
Pros:

I rarely speak negatively, but I have to say what I have to say. This hotel is in an amazing location, decorations and furniture are amazing, almost 5-star level, but little details make the experience feel terrible.

The water pressure needs to be fixed in the toilet. My room was changed with the same issue. The shower is only coming out of the ceiling with a height of 2+ meters which makes you shower by slow drops. I have never been into a hotel that doesn't have an option of 2 shower sources atleast.

We called the room service for 2 days and they never brought what we asked for.

The reception would give us a new key and it doesn't open the door. It happened 5 times in the 5 nights we stayed.

Little details that changes your experience from amazing to terrible

2025-11-07 • via Nuitee