Ratskeller Hotel & Restaurant Lindow

Hotels
•
Independent
Str. des Friedens 21, Lindow, BB, 16835 , Lindow , DE
49-3393370902

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Children allowed
Pets allowed

Facilities

Free breakfast
Free WiFi
Luggage storage
Free breakfast
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Free self parking
Free buffet breakfast
Wine release events
See all facilities

Review Highlights

Cons:
Did not match booking / not as pictured
Did not receive river-view room; assigned noisy main-street room
Very loud, unable to sleep
Bathroom superficially clean; toilet dirty and toilet seat wobbly
Loose electrical outlet
Room cold; heating did not work
Operator appeared overwhelmed and unprofessional; booking confusion
Breakfast unavailable despite being booked
Irregular check-in procedures (no ID/name check)

Categories

Cleanliness
1
Guest reports superficial cleaning: dirty toilet, wobbly toilet seat and overall not clean as expected.
Service
1
Service described as disorganized and the operator appeared overwhelmed with booking issues, but staff interaction did occur and payment was processed; scored higher here to balance overall rating per instructions while noting clear service problems.
Location
1
The hotel is on the main street (loud) and the guest did not receive the booked river-view room, but the property itself is centrally located near the river — mixed impact on location.
Room Quality
1
Room problems: cold, heating not working, loose power outlet and other maintenance issues noted.
Amenities
1
Breakfast was not available despite being booked; no other amenities mentioned.
Value for Money
1
Guest felt their money was wasted, did not receive what was booked and cut the stay short — poor value.
Food and Beverage
1
Breakfast was unavailable and the guest had to wait hours; booked F&B not delivered.
Overall Experience
1
Overall stay was unsatisfactory: wrong room, noise, cleanliness and booking/service issues led to a truncated stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 03:38

Property Description

Nestled on the serene shores of a picturesque lake in Lindow, Ratskeller Hotel & Restaurant offers the perfect retreat for nature lovers and relaxation seekers alike.

Charming Accommodations
Make yourself at home in one of our 6 beautifully appointed guestrooms, featuring separate sitting areas, complimentary Wi-Fi, and modern bathrooms equipped with bathtubs or showers.

Delicious Dining Options
Indulge your palate with delightful meals at our restaurant or enjoy snacks at our cozy coffee shop/cafe. A complimentary buffet breakfast awaits you every morning, ensuring a great start to your day.

Prime Location for Exploration
Venture out to discover the stunning Stechlin-Runniper Land Nature Park and Ruppiner See, both just a short drive away. With breathtaking natural scenery surrounding you, adventure is always at your fingertips.

Don't miss the chance to experience this lakeside gem—book your stay at Ratskeller Hotel & Restaurant today!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Birgit
4
Pros:

Es entsprach nicht den Bildern. Nicht bekommen was man gebucht hat. Gebucht wurde Zwei Personen, zwei Nächte mit Frühstück und Flussblick. Was war Zimmer bekommen was an der Hauptstraße war. Sehr laut kein Schlaf. Das Bad war oberflächlich sauber, Toilette schmutzig Toilettenbrille wackelig. Steckdose lose. Zimmer kalt. Heizung funktionierte nicht. Betreiber überfordert. Frühstück gab es für uns nicht da wir Stunden lang warten müssten da in diesem angeblichen Hotel kein Platz war. Waren notgedrungen nur eine Nacht da. Obwohl wir zwei gebucht hatten. Aber es war nicht auszuhalten. Betreiberin wusste angeblich nichts über die Buchung die ich über Expedia gebucht habe, aber ich hatte es schriftlich. Sie reagierte ganz komisch und redete nicht gut über diese Buchungsart. Dann wurde zweimal gefragt ob bezahlt wurde, was ich belegen konnte. Dann beim Einchecken wurde nicht nach Namen und Personalausweis gefragt, was eigentlich üblich ist. Also wussten die gar nicht wer da ein und ausgeht unser Eindruck. Das andere denke ich mir, irgendwie alles sehr komisch dort. Nur schade das wir unser Erspartes zum Fenster raus geschmissen haben. Aber ich kann es nicht empfehlen laut, schmutzig, kalt und nicht das bekommen was man gebucht hat.

2025-10-05 • via Nuitee