Hotel Om Palace

Hotels
•
Independent
6 (1 reviews)
Sunrakh Rd Hotel Om Palace, Vrindavan, UP, 281121 , Vrindavan , IN
91-9528474866

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Children allowed
Pets allowed

Facilities

Free breakfast
Front entrance ramp
Pet-sitting services
Elevator
Free breakfast
Front desk (limited hours)
Wheelchair accessible parking
Assistive listening devices available
Free reception
Free self parking
See all facilities

Review Highlights

Cons:
Booking issues
Poor service
Aggressive staff

Categories

Cleanliness
4
The hotel staff behaved aggressively and failed to provide rooms, indicating a lack of basic service quality.
Service
8
Despite the overall negative experience, the description suggests an effort to handle booking issues, albeit poorly.
Location
8
Location was not mentioned, assuming a standard quality for this hotel tier.
Room Quality
6
Room quality is not discussed, so assigned a standard quality rating for this hotel tier.
Amenities
6
Amenities are not mentioned, assuming a standard quality for this hotel tier.
Value for Money
6
Value for money is not discussed, assuming a standard quality for this hotel tier.
Food and Beverage
6
Food and beverage are not mentioned, assuming a standard quality for this hotel tier.
Overall Experience
4
The experience was extremely stressful and disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 03:28

Property Description

Welcome to Hotel Om Palace, where spirituality meets comfort in the heart of Mathura.

Prime Location
Just minutes away from the iconic Prem Mandir Vrindavan and ISKCON, our hotel places you at the center of divine exploration, making it easy to visit all the revered local temples.

Comfortable Accommodations
Relax in one of our 33 thoughtfully designed guestrooms, complete with complimentary Wi-Fi and cozy bathrooms equipped with showers. Each room offers a perfect retreat after a day of sightseeing.

Delicious Dining Options
Savor a complimentary buffet breakfast or indulge in meals at our on-site restaurant and café. Join our daily complimentary receptions and unwind at the bar, making new friends and lasting memories.

Experience the serene charm of Hotel Om Palace—book your stay today!

Important information:

This hotel offers cooking classes and toys.

Check-in and check-out hours:

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 4
Service: 8
Location: 8
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 6
Overall Experience: 4
P
Prakash
2
Pros:

I booked a hotel through Expedia, but when I arrived, the hotel staff said there was no reservation under my name. I showed them my confirmation email, but they claimed the hotel was fully booked and that Expedia had made a mistake.

It wasn’t just me — two other customers who had also booked through Expedia and Agoda faced the same issue. The hotel staff behaved aggressively toward me, and one of the other guests even had to call the police. Even after the police arrived, none of us were given rooms. The hotel staff kept blaming Expedia for the mistake.

This experience was extremely stressful and disappointing. I hope Expedia investigates this issue seriously and ensures such incidents don’t happen to other customers.

2025-10-28 • via Nuitee