HANNA Pórtico Hotel - Gramado

Hotels
•
Independent
4 (3 reviews)
Estr. Serrana, 235, Gramado, RS, 95670-000 , Gramado , BR
55-48991970606

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Children allowed
Pets allowed

Facilities

Free breakfast
Nature reserve
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Self parking (surcharge)
Free buffet breakfast
Nature reserve
Accessible shuttle
See all facilities

Review Highlights

Pros:
Ótima estadia
Café da manhã maravilhoso
Cons:
Serviço não responsivo
Condições do quarto insatisfatórias

Categories

Cleanliness
1.39
Guest experienced significant issues with hygiene and comfort related to the shower and noise from outside.
Service
4.36
Service was perceived as lacking due to the reception's unresponsiveness.
Location
4.4
The hotel's location was convenient but impacted by external noise.
Room Quality
2.35
Room quality was low due to malfunctioning air conditioning and discomfort from external noise.
Amenities
4.38
Standard amenities for the tier, but specific issues were not highlighted.
Value for Money
3.34
Perceived value lower due to unresolved issues but a promised refund was mentioned.
Food and Beverage
7.39
Breakfast was praised as wonderful.
Overall Experience
4.36
Overall experience was disappointing but some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:03

Property Description

Experience the charm and comfort of HANNA Pórtico Hotel - Gramado, nestled in the picturesque Tirol region.

Prime Location
Enjoy the convenience of being just minutes away from popular attractions such as the enchanting Gramado Covered Street and the serene Black Lake Park, ensuring you are at the heart of all the action.

Cozy Accommodations
With 37 thoughtfully designed guestrooms, you'll find a peaceful retreat complemented by complimentary Wi-Fi to keep you connected, making it the perfect spot for both relaxation and exploration.

Delicious Start to Your Day
Indulge in a complimentary buffet breakfast served every morning, setting you up for a day of adventure and discovery in this enchanting destination.

Don’t miss out on the opportunity to create unforgettable memories at HANNA Pórtico Hotel - Gramado. Book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Check-in and check-out hours:

Location

Guest Reviews

4
Based on 3 reviews
Cleanliness: 1.39
Service: 4.36
Location: 4.4
Room Quality: 2.35
Amenities: 4.38
Value for Money: 3.34
Food and Beverage: 7.39
Overall Experience: 4.36
C
Carlos Augusto Praia
8
Pros:

Equipe

2025-10-29 • via Nuitee
N
Nayane P
2
ESTADIA TERRÍVEL
Pros:

Tive uma experiência terrível no Hotel. A água não aquecia todos tivemos que tomar banho frio. Depois, estava um dia abafado e o ar condicionado não funcionava. Tentamos resolver na recepção e o recepcionista simplesmente fugia da situação. Depois, do nada, os aquecedores foram ligados, o que ficou ainda mais quente. Para completar, o estacionamento do hotel ficava ao lado do quarto e um carro ficou por muito tempo com o alarme ligado.

No dia seguinte, falamos com a supervisora e fomos informados de que receberíamos o dinheiro de volta porque não conseguimos cancelar a reserva diante dos problemas por não ter ninguém para resolver. NUNCA TIVE O ESTORNO DO VALOR.

2025-10-27 • via Nuitee
P
Priscila
10
Pros:

Ótima estadia, todos educados solícitos, prestativos, café da manhã maravilhoso. Eu e minha família adoramos. Recomendo

2025-10-10 • via Nuitee