Hotel tropical casa blanca

Hotels
•
Independent
Calle 12 Nte, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX
52-9841570657

listing image 1
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Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Waterslide
Pool sun loungers

Review Highlights

Pros:
Cleanliness mentioned
Positive sentiment with heart emoji
Cons:
No cleaning service when requested
Booking issue with Expedia

Categories

Cleanliness
1
Although the hotel was mentioned as clean, one review indicates that the cleaning service did not come when requested.
Service
1
There was an issue with the reservation through Expedia, indicating potential service failures.
Location
1
Location was not mentioned, but is assumed to be standard for a hotel of this rating.
Room Quality
1
Room quality was not mentioned, assumed to be standard quality for this hotel tier.
Amenities
1
Amenities were not mentioned, assumed to be standard quality for this hotel tier.
Value for Money
1
Value for money was not mentioned, assumed to be standard quality for this hotel tier.
Food and Beverage
1
Food and beverage options were not mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
1
Overall experience is negatively affected by booking issues and unmet cleaning service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-04 17:36

Property Description

Experience the vibrant charm of Playa del Carmen at Hotel Tropical Casa Blanca, your perfect getaway just steps from the stunning Playa del Carmen Main Beach.

Unbeatable Location
Situated in the heart of Downtown Playa del Carmen, our hotel is a stone's throw from the iconic Quinta Avenida and just minutes away from popular attractions like Mamitas Beach and the Frida Kahlo Museum.

Comfort and Connectivity
Enjoy a restful stay in our 27 air-conditioned guestrooms, each equipped with complimentary wireless internet to keep you connected. Whether for leisure or work, your comfort is our priority.

Relaxation and Recreation
Take a refreshing plunge in our inviting outdoor pool featuring a thrilling waterslide, or sip a cocktail at one of our two beach bars, perfect for unwinding after a day of exploration.

Don’t wait to create unforgettable memories; book your stay at Hotel Tropical Casa Blanca today!

Important information:

  • Pool access available from 11:00 AM to 11:00 PM.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Francisca • family
10
Pros:

Hotel limpio

2026-01-10 • via Nuitee
F
Francisca • family
10
Pros:

❤️

2026-01-05 • via Nuitee
D
Davide
6
Pros:

A

2025-10-29 • via Nuitee
A
Alberto
2
Pros:

There has been an issue with Expedia booking, the hotel did not have my reservation. I did not stay in the hotel. I want my full refund.

2025-10-27 • via Nuitee
E
EVA
8
Pros:

No hicieron la limpieza del cuarto cuando lo solicite

2025-10-12 • via Nuitee