The Queen Hotel & Spa 2

Hotels
•
Independent
33 Ng Huyen Hoan Kiem, Ha Noi, 10000 , Ha Noi , VN
44-7575871253

listing image 1
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Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Smoke-free property
Grocery/convenience store
Free self parking
Banquet hall

Review Highlights

Cons:
Failure to honor reservation
Inconvenience of booking a second room

Categories

Cleanliness
1
Reservation issues indicate poor management and lack of attention to customer needs.
Service
1
The service was inadequate due to failure in honoring the reservation.
Location
1
Not mentioned, hence assigned target overall rating.
Room Quality
1
Not mentioned, hence assigned target overall rating.
Amenities
1
Not mentioned, hence assigned target overall rating.
Value for Money
1
Not mentioned, hence assigned target overall rating.
Food and Beverage
1
Not mentioned, hence assigned target overall rating.
Overall Experience
1
Significant reservation issues led to a very negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-16 18:46

Property Description

Experience the charm of Hanoi at The Queen Hotel & Spa 2, nestled in the heart of the Old Quarter, just a stone’s throw from the stunning Hoan Kiem Lake.

Prime Location
Step outside and find yourself surrounded by iconic landmarks such as St. Joseph's Cathedral and the vibrant Hanoi Old Town Night Market, all within a leisurely stroll.

Comfortable Accommodation
With 8 well-appointed guestrooms equipped with complimentary Wi-Fi, you’ll feel right at home, with daily housekeeping ensuring your comfort and convenience.

Relaxation Awaits
Indulge in rejuvenating spa treatments, including massages and body therapies, complemented by a delightful restaurant and convenient grocery options.

Don’t miss out on the chance to explore Hanoi in style – book your stay at The Queen Hotel & Spa 2 today!

Important information:

Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Blair
2
Pros:

I booked a room through Expedia. When I arrived at the hotel, they did not honor the reservation and I had to book a second room.

I am not sure who is at fault: Expedia or the hotel. All I know is I had to make and pay for two bookings, not one.

2025-11-26 • via Nuitee