Westpoint Hotel

Hotels
168-176 Sussex Gardens, Hyde Park , London , GB

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent, central location near Paddington/Underground/Hyde Park
Rooms described as clean and beds comfortable
Friendly and helpful staff mentioned by several guests
Good value for money and reasonable price
Breakfast with vegetarian options and generally adequate service
Safe luggage storage available
Cons:
Rooms and bathrooms often very small and somewhat dated
Amenity issues: broken elevator, noisy fans, and occasional Wi‑Fi failures
Mixed service: isolated reports of rude/abrupt receptionist
Coffee quality at breakfast criticized
Narrow corridors and limited space in some room types

Categories

Cleanliness
1
Multiple reviews explicitly note the hotel is clean and rooms are tidy; towels refreshed and rooms described as 'clean' and 'orderly'.
Service
1
Staff are frequently described as friendly and helpful, though there are isolated reports of a rude/abrupt receptionist; overall slightly positive but mixed.
Location
1
Consistently praised as excellent and very close to Paddington/Underground and Hyde Park; location is a clear strong point.
Room Quality
1
Many guests report small, cramped or dated rooms and bathrooms (very small bathrooms, old fixtures, narrow corridors); comfort is mixed despite some comfortable beds.
Amenities
1
Several amenity issues noted: broken elevator, noisy bathroom fan, Wi‑Fi not working in at least one room, limited coffee machine capacity and minimal bathroom fittings.
Value for Money
1
Guests often mention reasonable price and good value for location, describing it as a good choice for the price paid.
Food and Beverage
1
Breakfast is described as 'ok' with vegetarian options and adequate supply, but coffee quality was criticized by some guests.
Overall Experience
1
Overall mixed impressions: excellent location and generally clean rooms, but limited room size, some outdated features and occasional staff rudeness lead to a neutral overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 16:43

Property Description

Experience the perfect blend of comfort and convenience at Westpoint Hotel, nestled in a charming Georgian building just steps away from the stunning Hyde Park.

Prime Location
Situated in the tranquil Sussex Gardens, enjoy quick access to Paddington rail and underground station, making travel around London effortless. Major attractions like Oxford Street and Marble Arch are only a short stroll away.

Comfortable Accommodations
Each thoughtfully appointed room features a cozy ambiance with a television and a private bathroom complete with hairdryer, ensuring a restful stay in the heart of the city.

Relax and Unwind
Take a moment to relax in our inviting lounge area, a perfect spot to unwind after a day of exploration, offering a serene escape from the bustling city.

Don’t miss out on your London getaway—book your stay at Westpoint Hotel today!

Important information:

For bookings of 3 or more rooms, your deposit will be nonrefundable.

Please note parking is subject to availability on arrival and cannot be booked in advance. Vans, pickups and commercial vehicles are charged at GBP 100 daily. Parking times are from arrival time until 10:30 on the day of check-out.

Please note that the credit card used for the reservation will be required at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nadia • extended_group • be
3
Décevant
Pros:

L’emplacement uniquement

Cons:

La propreté : des cheveux sur les essuies !
Énormément de poussière dans la chambre : ce qui a provoqué une crise d’allergie
Le personnel n’était pas sympa !
Le petit déjeuner était plus que limiter , quasi rien à manger
La chambre en sous sol qui donne sur une cage d’escalier

2026-10-17 • via Nuitee
Y
Yumin • couple • tw
8
便利也安靜的住宿
Pros:

距離Paddington Station很近，走路5分鐘內能抵達。

有電梯

Cons:

無

2026-10-17 • via Nuitee
T
Tom Ludescher • family_with_children • at
8
2026-10-17 • via Nuitee
S
Sheila • extended_group • br
9
Eficiente
Pros:

Localização

Cons:

Quarto e banheiro muito apertados

2026-10-16 • via Nuitee
L
Lizzi • couple • gb
7
Convenient and clean basic accommodation
Pros:

Location really convenient

Cons:

Shower was absolutely tiny and with very poor water pressure

2026-10-16 • via Nuitee
K
Kristin • extended_group • se
6
Pros:

The location is excellent.

Cons:

Staff in reception not entirely helpful. Forgot information about wifi and that you need a ticket for breakfast for example. The breakfast was very limited and not up to standards. The room itself was absolutely tiny for three people, but to be expected in central London. The wifi signal did not reach the basement where we were staying which was very annoying.

2026-10-16 • via Nuitee
S
Sheila • couple • br
9
Atendeu ao objetivo.
Pros:

A localização é perfeita!

Cons:

Quarto e banheiro bem apertados, pelo menos o que fiquei hospedada.

2026-10-16 • via Nuitee
Y
Yosra • couple • es
8
Comode i ben situat
Pros:

Super aprop de paddinton i elisabeth line, tambe de un TESCO i cafeteries.

Cons:

El lavabo massa petit.

2026-10-16 • via Nuitee
A
Alain • couple • be
7
Rapport qualité prix correcte pour quelque jours a londres
Pros:

Situation géographique idéale, personnel agréable et serviable.

Cons:

Chambre exiguë, manque de serviette petite serviette de bain. Petit déjeuner limité en choix.

2026-10-16 • via Nuitee
I
Inna • solo_traveller • us
10
2026-10-16 • via Nuitee
G
GWENDOLINE • family_with_children • fr
6
Pros:

Le personnel est très agréable.appart spacieux et proche du métro. Quartier agréable.

Cons:

Les fenêtres ne se fermaient pas bien et simple vitrage. Bruit et froid assez désagréable.
Petit dej assez simple

2026-10-15 • via Nuitee
M
MATJAŽ • solo_traveller • si
8
2026-10-15 • via Nuitee
E
Elena • family_with_children • it
8
2026-10-15 • via Nuitee
G
Gara Luz • couple • es
8
2026-10-15 • via Nuitee
W
Wenn • solo_traveller • tw
9
Great location, clean apartment, and convenient facilities. Had a lovely stay!
Pros:

Central location, clean and comfortable room, lift, and luggage storage.

Cons:

Nothing

2026-10-15 • via Nuitee
M
Maria Pia • extended_group • it
7
Pros:

La posizione è ottima. Vicino alla stazione di Paddington che ti permette di prendere le principali linee della metro, treni e bus (soprattutto per l’aeroporto di Stansted). Ottima la colazione a buffet. Personale molto disponibile.

Cons:

La stanza poteva andare, ma il bagno era troppo piccolo e davvero scomodo, lavandino minuscolo e a terra si faceva sempre una pozza d’acqua. Inoltre noi avevamo una stanza tripla, ma c’era soltanto un piccolissimo scomparto per riporre i vestiti che bastava appena per uno.

2026-10-15 • via Nuitee
M
Monique • solo_traveller • de
8
Alles in Allem ein empfehlenswertes Hotel.
Pros:

Die Lage des Hotels ist perfekt für einen Städtetrip. Das gebuchte Zimmer (EZ) war klein, aber ausreichend, sehr sauber und ordentlich. Das Personal ist ausgesprochen hilfsbereit und freundlich. Das WLAN war im wesentlichen stabil. Das Frühstück kann ich nicht bewerten, da ich dieses nicht gebucht habe.

Cons:

Lediglich das Fenster zum Innenhof hat mir nicht gefallen.

2026-10-15 • via Nuitee
G
Giancarlo • couple • it
4
2026-10-14 • via Nuitee
P
Pim • solo_traveller • nl
7
Pros:

Ligging. En het was simpel. Geen nonsense.

Cons:

De schoonmaak mag echt achter de oren krabben wat ze aan het doen zijn. Wel schone prullenbakken en schoon bed. Schone handdoeken. Maar er bleef wel dagenlang blikjes drinken liggen? En zakjes chips. Dit kan echt beter, nou is mijn verblijf er niet door verpest.

2026-10-14 • via Nuitee
M
marianna • extended_group • it
10
Persone Gentile simpatico e cordiale , colazione buona, camera grande ed accogliente
Pros:

Vicinanza alla stazione

2026-10-14 • via Nuitee