Westpoint Hotel

Hotels
168-176 Sussex Gardens, Hyde Park , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Bed bugs
Poor service
Inadequate amenities
Small rooms

Categories

Cleanliness
1
Several reviews mentioned issues with cleanliness, including bed bugs, musty smells, and inadequate cleaning.
Service
1
Mixed sentiments; some staff were noted as kind, while others, especially at reception, were described as rude.
Location
1
Location is praised across several reviews for being well located near transport.
Room Quality
1
Rooms described as small and poorly maintained; issues with amenities such as dysfunctional showers and small bathrooms.
Amenities
1
Lack of vending machines, broken lifts, and inadequate Wi-Fi noted in various reviews.
Value for Money
1
Many guests feel the prices are too high for the quality offered.
Food and Beverage
1
Limited positive mentions; breakfast was noted as an additional cost which detracted from value.
Overall Experience
1
Overall sentiment was negative with many stating they would not return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 17:58

Property Description

Experience the perfect blend of comfort and convenience at Westpoint Hotel, nestled in a charming Georgian building just steps away from the stunning Hyde Park.

Prime Location
Situated in the tranquil Sussex Gardens, enjoy quick access to Paddington rail and underground station, making travel around London effortless. Major attractions like Oxford Street and Marble Arch are only a short stroll away.

Comfortable Accommodations
Each thoughtfully appointed room features a cozy ambiance with a television and a private bathroom complete with hairdryer, ensuring a restful stay in the heart of the city.

Relax and Unwind
Take a moment to relax in our inviting lounge area, a perfect spot to unwind after a day of exploration, offering a serene escape from the bustling city.

Don’t miss out on your London getaway—book your stay at Westpoint Hotel today!

Important information:

For bookings of 3 or more rooms, your deposit will be nonrefundable.

Please note parking is subject to availability on arrival and cannot be booked in advance. Vans, pickups and commercial vehicles are charged at GBP 100 daily. Parking times are from arrival time until 10:30 on the day of check-out.

Please note that the credit card used for the reservation will be required at check-in.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Giorgia Maria • extended_group • it
8
Pros:

Ottima posizione e camera spaziosa.

Cons:

Camera nel seminterrato, molto calda, la notte si faticava a respirare e la finestra dava su delle scale esterne, dalle quali chiunque sarebbe potuto entrare in qualsiasi momento.

2026-03-06 • via Nuitee
C
cabean67 • family_with_children • es
6
Pros:

Ubicado a 5 minutos de la estación de Paddington

Cons:

La ducha no tenía mando de mano y poca fuerza el agua

2026-03-06 • via Nuitee
S
Shah • family_with_children • gb
6
Pros:

good location, comfortable bed

Cons:

rude staff, noisy floorbords

2026-03-06 • via Nuitee
U
Ugo • family_with_children • fr
9
2026-03-06 • via Nuitee
I
IOANNIS • solo_traveller • gr
3
Η τοποθεσία τέλεια. Οι παροχές τίποτα το ιδιαίτερο. Θέρμανση ΚΑΘΟΛΟΥ
Pros:

Πολύ καλή η τοποθεσία

Cons:

Δεν υπήρχε θέρμανση ΚΑΘΟΛΟΥ ( τέλος Φεβρουαρίου)…

2026-03-06 • via Nuitee
J
Julie • couple • gb
8
2026-03-05 • via Nuitee
A
Ahmed • solo_traveller • eg
7
2026-03-05 • via Nuitee
A
Amanda • extended_group • es
10
Pros:

nos gustó mucho la ubicación y la tranquilidad además de el personal tan bueno

2026-03-04 • via Nuitee
F
Fabrizio • couple • it
8
Pros:

Molto gentili e disponibili

2026-03-04 • via Nuitee
A
Adrian • solo_traveller • gb
1
2026-03-04 • via Nuitee
L
Lucrezia • couple • it
8
2026-03-03 • via Nuitee
M
Mattia • solo_traveller • it
5
Pessimo rapporto qualità/prezzo
Pros:

Zona centrale, check in 24/24, personale cordiale

Cons:

Struttura datata, camera piccolissima con odore non proprio di nuovo, moquette, bagno minuscolo senza bidet, lavandino con due pomelli e due rubinetti.

2026-03-03 • via Nuitee
B
Blume • extended_group • de
6
Pros:

Die Unterkunft hat eine tolle Lage!

Cons:

Leider hatten wir kein warmes Wasser.

2026-03-02 • via Nuitee
D
david • solo_traveller • gb
8
2026-03-02 • via Nuitee
M
MIRIAM • extended_group • es
9
Volvería a repetir este hotel
Pros:

Está Esta es una zona estupenda, súper bien comunicado.

Cons:

La habitación era todo bastante antiguo

2026-03-02 • via Nuitee
S
Susan • family_with_children • gb
8
Pros:

Nice apartment

Cons:

Lacking in clothes storage and in the basement with workmen passing the windows all day. Sparsely furnished. Need some coffee tables in the lounge area

2026-03-02 • via Nuitee
I
Irati • extended_group • es
7
2026-03-01 • via Nuitee
F
Fotheringham • solo_traveller • au
9
Clean, great location, and exceptional value. Def recommend
Pros:

Everything was as hoped for. Great location, well kept room and helpful staff. Would certainly stay here again. The great value compared to other similar hotels was a standout.

2026-03-01 • via Nuitee
J
Jonathan • couple • dk
8
2026-03-01 • via Nuitee
S
Sinem • extended_group • at
5
Pros:

Das Hotel war mit der Tube ziemlich gut zu erreichen. Das Personal war sehr freundlich.

Cons:

Die Heizkörper haben anfangs nicht funktioniert, das wurde dann aber schnell behoben. Ich denke, dass die Heizungen immer wieder ausfallen, weswegen externe Heizkörper schon im Zimmer quartiert waren. Die Internetverbindung war so schrecklich, dass wir jedes Mal unten in die Lobby gehen mussten um irgendwie das WLAN oder unsere mobilen Daten zu nutzen.

2026-03-01 • via Nuitee