Swing and Pillows - Malacca Mahkota Parade

Hotels
40, Jalan Pm 6 , Malacca City , my

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Facilities

Non-smoking throughout

Review Highlights

Pros:
Strategic location near attractions/Jonker Street
Friendly and helpful staff (Fitri mentioned)
Clean and comfortable beds/linens (many reports)
Good value/affordable pricing
Convenient walking distance to shops and sights
Cons:
Inconsistent cleanliness: dirty toilets, stained bedding, ants
No lift — stairs to upper floors (accessibility issue)
Amenity issues: no toiletries in some rooms, slow water heater, aircon remote/placement problems
Check-in delays and occasional poor problem-handling attitude
Parking issues (paid public carpark, bird droppings reported)

Categories

Cleanliness
1
Mixed reports: several guests praised clean rooms, but multiple reviews reported dirty toilets, stained bedding, visible dust, and even ants — cleanliness is inconsistent across stays.
Service
1
Generally positive: staff described as friendly and helpful (Fitri singled out), with good on-top service in many reviews; a few complaints about poor problem-handling attitude and slow assistance.
Location
1
Consistently praised as very strategic and convenient — near Jonker Street, attractions, shops and walking distance to malls and sights.
Room Quality
1
Rooms are basic but comfortable: comfortable beds and white linens noted; simple/small rooms and some accessibility issues (no lift) reduce the overall room quality slightly.
Amenities
1
Several amenity issues reported: no shampoo/shower gel in some rooms, slow water heater, air-conditioning remote or placement problems, no lift to upper floors, and paid public parking concerns.
Value for Money
1
Many guests mentioned the hotel is cheap and very worth it (good deals, RM50 example), though a few found costs or extras (parking) less favorable — overall perceived as good value.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall stay commonly described as 'okay' to satisfying with repeat bookings by some guests; however, issues like check-in delays, door/maintenance problems and inconsistent cleanliness tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:13

Property Description

Discover an ideal retreat at Swing and Pillows - Malacca Mahkota Parade, where comfort meets convenience in the heart of Malacca.

Prime Location
Just a 3-minute stroll from Menara Taming Sari, you'll find yourself surrounded by vibrant attractions, including the fascinating Cheng Hoon Teng Temple and the bustling Dataran Pahlawan Malacca Megamall.

Comfort at its Best
Enjoy a restful night in our well-appointed rooms, each featuring modern air conditioning and a flat-screen TV, ensuring a relaxing ambiance for all guests.

Explore the Culture
Immerse yourself in the rich heritage of Malacca with iconic landmarks like St. John's Fort and the captivating Melaka Straits Mosque, all within easy reach.

Book your stay now and experience the charm of Malacca at Swing and Pillows!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Amanda • extended_group • my
7
Pros:

Bilik sangat bersih. Berbaloi dengan harga yang murah.

2026-03-26 • via Nuitee
A
Alya • couple • my
2
Cons:

Tandas Kotor pintu tk boleh kunci dah kunci tak boleh bukak dah kena sidai lama

2026-03-25 • via Nuitee
A
Azmi • extended_group • my
8
Didn’t expect to have a new hotel room
Pros:

Last minute change the room hotel due to maintenance issue . Transfer to new hotel location but it’s good enough.

2026-03-24 • via Nuitee
N
Nasrudin • extended_group • my
8
2026-03-24 • via Nuitee
S
Siti Mariam • extended_group • my
9
2026-03-24 • via Nuitee
N
Nordiana Syakila • family_with_children • my
8
Pros:

Urusan keluar masuk yg mudah...lokasi yg strategik

2026-03-16 • via Nuitee
H
Han azmi • extended_group • my
10
2026-03-16 • via Nuitee
L
Lee • solo_traveller • my
6
2026-03-09 • via Nuitee
W
Wafie • extended_group • my
8
2026-03-08 • via Nuitee
M
Mohamad • couple • my
10
2026-02-23 • via Nuitee
R
Rizal • couple • my
8
Value for money
Pros:

Location. Soft pillows

Cons:

Could improve the cleanliness of the toilet. Bedroom was clean and good

2026-02-14 • via Nuitee
N
Nor • solo_traveller • my
9
2026-01-25 • via Nuitee
Y
Yasmin • family_with_children • my
9
Pros:

kawasan dekat dengan tempat pelancongan dengan harga yang mampu milik. kawasan pun banyak kedai makan, staff pun baik, tempat pun selesa, bersih. service pun memang on top. more better dari staff tempat lain. memang kalau datang melaka akan datang sini lagi.

Cons:

semua okay cuma air sinki and paip laju je air cumanya air water heater kurang laju tapi so far toilet memang bersih sama bersih dengan bilik.

2026-01-19 • via Nuitee
N
noradila • extended_group • my
8
2026-01-19 • via Nuitee
H
Hemah • extended_group • my
10
2026-01-19 • via Nuitee
S
Shima • couple • my
4
2026-01-19 • via Nuitee
J
Jeffrey • couple • nl
5
Pros:

Locatie is prima. Het is een zeer eenvoudige kamer, maar daar betaal je ook naar.

Cons:

Kamer was niet schoon. Er was veel stof en vlekken op het beddengoed. Inchecken was een uitdaging. Uiteindelijk kwam er een medewerker om ons te helpen (na ongeveer een uur).

2026-01-19 • via Nuitee
M
Mohd Fauzi • couple • my
8
Pros:

Space

Cons:

The placement of aircond

2026-01-19 • via Nuitee
T
Timothy • extended_group • my
8
Staff were very friendly. Rooms were comfortable, clean and well maintained.
2026-01-19 • via Nuitee
X
Xueyi • extended_group • my
8
2026-01-19 • via Nuitee