Swing and Pillows - Malacca Mahkota Parade

Hotels
40, Jalan Pm 6 , Malacca City , my

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Facilities

Non-smoking throughout

Review Highlights

Pros:
Strategic location near attractions/Jonker Street
Friendly and helpful staff (Fitri mentioned)
Clean and comfortable beds/linens (many reports)
Good value/affordable pricing
Convenient walking distance to shops and sights
Cons:
Inconsistent cleanliness: dirty toilets, stained bedding, ants
No lift — stairs to upper floors (accessibility issue)
Amenity issues: no toiletries in some rooms, slow water heater, aircon remote/placement problems
Check-in delays and occasional poor problem-handling attitude
Parking issues (paid public carpark, bird droppings reported)

Categories

Cleanliness
1
Mixed reports: several guests praised clean rooms, but multiple reviews reported dirty toilets, stained bedding, visible dust, and even ants — cleanliness is inconsistent across stays.
Service
1
Generally positive: staff described as friendly and helpful (Fitri singled out), with good on-top service in many reviews; a few complaints about poor problem-handling attitude and slow assistance.
Location
1
Consistently praised as very strategic and convenient — near Jonker Street, attractions, shops and walking distance to malls and sights.
Room Quality
1
Rooms are basic but comfortable: comfortable beds and white linens noted; simple/small rooms and some accessibility issues (no lift) reduce the overall room quality slightly.
Amenities
1
Several amenity issues reported: no shampoo/shower gel in some rooms, slow water heater, air-conditioning remote or placement problems, no lift to upper floors, and paid public parking concerns.
Value for Money
1
Many guests mentioned the hotel is cheap and very worth it (good deals, RM50 example), though a few found costs or extras (parking) less favorable — overall perceived as good value.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall stay commonly described as 'okay' to satisfying with repeat bookings by some guests; however, issues like check-in delays, door/maintenance problems and inconsistent cleanliness tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:13

Property Description

Discover an ideal retreat at Swing and Pillows - Malacca Mahkota Parade, where comfort meets convenience in the heart of Malacca.

Prime Location
Just a 3-minute stroll from Menara Taming Sari, you'll find yourself surrounded by vibrant attractions, including the fascinating Cheng Hoon Teng Temple and the bustling Dataran Pahlawan Malacca Megamall.

Comfort at its Best
Enjoy a restful night in our well-appointed rooms, each featuring modern air conditioning and a flat-screen TV, ensuring a relaxing ambiance for all guests.

Explore the Culture
Immerse yourself in the rich heritage of Malacca with iconic landmarks like St. John's Fort and the captivating Melaka Straits Mosque, all within easy reach.

Book your stay now and experience the charm of Malacca at Swing and Pillows!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Chee Foo • solo_traveller • my
10
Pros:

Room and beds were clean and.comfortable. Toilets are acceptable.

Cons:

None.

2026-05-16 • via Nuitee
S
SHIVARAM • solo_traveller • my
7
2026-05-14 • via Nuitee
M
marissa • solo_traveller • my
8
2026-05-13 • via Nuitee
M
marissa • solo_traveller • my
7
2026-05-13 • via Nuitee
M
marissa • solo_traveller • my
8
2026-05-13 • via Nuitee
M
marissa • solo_traveller • my
9
2026-05-13 • via Nuitee
Z
Zafrul • solo_traveller • my
8
Pros:

Hotel bersih,selesa..tempat yang strategik.

Cons:

Tapi dekat siling toilet ada lubang yang tak bertutup.lubang besar macam lubang untuk lampu downlight.

2026-05-02 • via Nuitee
J
Jafri • solo_traveller • my
2
Pros:

Service kurang memuaskan kan ....kita nak cek in pukul 4.00ptg . Bilik baru nak kemas.dgn keadaan kurang memuaskan kan ....

2026-05-02 • via Nuitee
N
Neha • solo_traveller • my
8
2026-04-29 • via Nuitee
M
muhd • solo_traveller • my
5
2026-04-22 • via Nuitee
N
Noorul • solo_traveller • my
9
2026-04-19 • via Nuitee
M
Muhammad hafis kamarul • extended_group • my
10
Pros:

Terbaik.. tempat selesa untuk yang bekerluarga

Cons:

Kalau boleh sebelum customer masuk.. sila check & kemas dulu apa yang patut, sebab nya ada sampah yang tidak di buang sewaktu kami masuk

2026-04-15 • via Nuitee
M
Maniam • solo_traveller • my
1
2026-04-14 • via Nuitee
M
Muhammad Idham • couple • my
6
2026-04-07 • via Nuitee
N
NATASHA • family_with_children • my
6
2026-04-05 • via Nuitee
T
Tan • couple • my
10
Pretty good
Pros:

Spacious.

Cons:

None

2026-04-03 • via Nuitee
H
Han azmi • extended_group • my
10
2026-03-31 • via Nuitee
V
Vishal • couple • in
7
Pros:

The locations and self check-in. We didn’t really see the staff available during our stay.

2026-03-31 • via Nuitee
S
Siti • extended_group • my
2
Pros:

i dont like this hotel at all

Cons:

the toilet is too small and not clean

2026-03-30 • via Nuitee
H
Hilmi • family_with_children • my
9
2026-03-30 • via Nuitee