EM HOME Sukhumvit Bangkok - near Terminal 21, EM District Malls, BTS and MRT Lines

Hotels
31/1 Sukhumvit Soi 27 (BTS Phromphong & BTS Asok) , Bangkok , th

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Excellent location near BTS/Metro/Terminal 21
Friendly and helpful staff (Nana frequently praised)
Quiet setting despite central location
Spacious, comfortable rooms with good AC
Good value for money
Clean and well-serviced according to many guests
Cons:
Cleanliness inconsistencies (poor housekeeping, sewage smell, reports of dead cockroaches)
No pool despite large property
Limited toiletries provided (guests expected to bring toothbrush/toothpaste)
Balcony/door seals letting in mosquitoes; shower curtain/rod issues
Some rooms face a wall or back-of-house windows
Occasional unclear signage at entrance

Categories

Cleanliness
1
Mixed reports with notable negative incidents: sewage smell in a bathroom, inconsistent housekeeping (trash not emptied, hair left in shower), and a report of dead cockroaches. Some guests did say rooms were clean, but overall cleanliness is a clear complaint area.
Service
1
Consistently praised staff: multiple mentions of friendly, helpful hosts (Nana repeatedly highlighted), daily water bottles, and attentive service that made stays comfortable.
Location
1
Strong positive consensus: excellent location near BTS/Metro/Terminal 21 and shopping, yet set back on a quiet lane—convenient and peaceful.
Room Quality
1
Generally positive: rooms described as spacious, clean and comfortable with good AC; some negatives (windows facing a wall or back area, balcony/window seals letting mosquitoes in) but overall room comfort is favorable.
Amenities
1
Mixed to negative: no pool despite large grounds, limited provided toiletries (guests needed to bring toothbrush/toothpaste), shower curtain/rod issues, though there is a shared kitchen available.
Value for Money
1
Multiple guests noted very good value for the price, praising the balance of location, room size and service.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall positive impressions: many guests described a 'super' or 'fabulous' stay, would return, driven largely by location and friendly staff despite some cleanliness/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 21:32

Property Description

Experience the vibrant energy of Bangkok at EM HOME Sukhumvit, where comfort meets convenience.

Prime Location
Nestled just a short stroll from Emporium Shopping Mall and Terminal 21, you’re perfectly positioned to explore the best of the city’s shopping and dining experiences.

Family-Friendly Comfort
Our spacious family rooms and cozy seating areas ensure that every guest feels at home. Enjoy thoughtfully designed spaces, complete with amenities such as a fridge and air conditioning for a delightful stay.

Relaxation & Accessibility
Unwind on our charming terrace or take advantage of easy access to BTS and MRT lines, making your travels around the city seamless and enjoyable.

Book your unforgettable escape to EM HOME Sukhumvit Bangkok today!

Important information:

Luggage storage is available during early check-in or late check-out.





This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Debashish Das • family_with_children • bd
5
2026-04-03 • via Nuitee
B
BUGU • family_with_children • ro
10
2026-03-30 • via Nuitee
O
orjola • couple • al
9
2026-03-30 • via Nuitee
S
Stephanie • family_with_children • us
6
Great staff and close to Asok; not a vacation vibe and too pricey for all you are missing.
Pros:

5 min walk to main road. Internet was good. Staff was attentive. Offers laundry services.

Cons:

No privacy from the bunk-beds to the main bedroom (no door) no table or couch, the fridge was too small. Too many mosquitos in room and bathroom. Didn’t really feel like a vacation rental.

2026-03-30 • via Nuitee
D
Dalinkevicius • couple • lt
10
2026-03-28 • via Nuitee
S
Subhajit • extended_group • in
10
Pros:

Everything is excellent. The rooms are clean and staffs are well behaved and very helpful. Nana has served us with always smiling face. The gatekeeper Gokul was also a great person. Helpful.

2026-03-26 • via Nuitee
S
Svetlana • extended_group • ru
10
Pros:

Прекрасный номер, милые девушки на ресепшене, помогли с обустройством. В номере было чисто. Недалеко от метро, 21 терминала. При возможности вернёмся)

2026-03-25 • via Nuitee
L
Lyazzat • family_with_children • kz
10
Замечательно
Pros:

Это небольшой, чистый и уютный отель. Расположен в районе станции метро сухумвит и станции втс Асок, что очень удобно, можно быстро добраться в любую точку города. В отеле очень тихо, спали хорошо, кровати удобные, персонал очень вежливый и во всем помогает.

2026-03-24 • via Nuitee
N
Naveen P • extended_group • in
10
Wonderful for a family stay
Pros:

Ambience, silent good room

Cons:

Nothing

2026-03-24 • via Nuitee
D
Debashish Das • extended_group • bd
8
2026-03-16 • via Nuitee
W
Wolfgang • couple • de
7
für 3 tage bangkok ok
Pros:

gute lage zu terminal 21
nettes personal aus burma

Cons:

kein pool …obwohl großes grundstück

2026-03-16 • via Nuitee
S
Sarah • couple • us
8
Fine
Pros:

We had a suite with a balcony. The room and bathroom were quite big. The staff were nice and gave us water bottles every day! The air conditioning worked very well.

Cons:

The bathroom smelled awful, sewage smell from the drains I guess. The door and window to the balcony were not well sealed so we had tons of mosquitoes in our room.

2026-03-14 • via Nuitee
G
Gin • extended_group • it
8
2026-03-13 • via Nuitee
K
KARIM • extended_group • fr
10
Pros:

Très bien placé tout en étant au calme
Accueil de Nana au top (gentillesse, sourire et chaleureuse)

2026-03-12 • via Nuitee
D
dolf • couple • nl
8
Is een mooie locatie en zeer vriendelijke gastvrouw
Pros:

De gast vrouw

2026-03-12 • via Nuitee
C
Catherine • family_with_children • fr
10
Super séjour
Pros:

L établissement est très bien situé près de la route principale mais au calme. À proximité du métro pour se déplacer
Les chambres sont spacieuses propres et fonctionnelles. Il y a même une cuisine à disposition si besoin. Très bon rapport qualité prix
Nana est vraiment adorable et prête à vous faciliter votre séjour
Un super séjour nous reviendrons avec plaisir

Cons:

Rien

2026-03-11 • via Nuitee
O
Olivier • couple • fr
5
Décevant !
Pros:

Localisation et calme

Cons:

Hygiène, nettoyage des chambres quasi inexistant (la fois sur 5 nuits où il y a eu nettoyage, la poubelle n'a pas être vidée et des cheveux sont restés dans la douche), décoration en général, mauvaise qualité de la literie, fenêtres donnant l'une sur un mur et l'autre sur une arrière cuisine, le tout pour une chambre "de luxe".

2026-03-10 • via Nuitee
L
Lidya • solo_traveller • nl
8
2026-03-10 • via Nuitee
V
Vijay Raghav Acharyulu • extended_group • in
10
2026-03-10 • via Nuitee
Y
Yanxi • extended_group • cn
10
很好
Pros:

安静 交通便利 房间干净

Cons:

没有提供一次性牙膏牙刷等，需要自备

2026-03-09 • via Nuitee