Charm Hostel at Pratumnak

Hotels
352/39-42 Moo 12, Nongprue, Banglamung, Chonburi 20150 , Pattaya City , th

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
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Review Highlights

Pros:
Excellent location — close to beach / Phratamnak soi 5
Parking available
Friendly/helpful staff and quick check-in
Comfy beds (mentioned by some guests)
Cons:
Rooms dirty / hair found / towels not changed regularly
Thin walls and external noise
No deposit returned for at least one guest
Amenities lacking or faulty (no tea/coffee, no phone, safe issues, limited hot water)
Incorrect room allocation / maintenance issues (AC leak, no window)
Staff language limitations and occasional service lapses (knocking despite DND)

Categories

Cleanliness
1
Multiple reviews report rooms dirty (hair, unclear bedding cleanliness), towels not changed, and only cursory cleaning; some guests noted rooms were 'clean' but often only superficially so.
Service
1
Staff are often described as helpful, with quick/efficient check-in and some instances of polite/nice staff; however there are consistent language limitations and occasional service lapses (knocking despite DND, limited local knowledge). Overall rated positively for friendliness and prompt attention when possible.
Location
1
Location repeatedly praised: very close to the beach and Phratamnak soi 5, convenient surroundings and many restaurants; several guests explicitly cite the excellent location.
Room Quality
1
Room issues include no window in some rooms, AC leaking, malfunctioning safes, incorrect room type given, thin/poor walls causing noise, and occasional missed housekeeping—despite some comments about comfy beds.
Amenities
1
Amenities are lacking or faulty: no room phone, no consistent hot-water system, no tea/coffee source, no cooking facilities or cutlery, safe not working for some guests, crowded motorbike parking.
Value for Money
1
Mixed impressions: some guests find the tariff correct, others feel the condition and service do not match the cost and note a lack of charm—overall slightly negative on value.
Food and Beverage
1
Several reviews note breakfast confusion/absence and a lack of basic hot drinks (no coffee/tea); food & beverage offerings are minimal or not as expected.
Overall Experience
1
Overall mixed-to-negative experience: excellent location and generally friendly staff partially offset cleanliness, room and amenity shortcomings; resulting impression leans below neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 15:50

Property Description

Welcome to the charming Charm Hostel at Pratumnak, where comfort meets convenience just a stroll away from the beautiful Pratumnak Beach.

Prime Location
Nestled in Pattaya South, our hostel is ideally situated just a 4-minute walk from the beach and close to popular attractions like Pattaya Viewpoint, ensuring endless opportunities for exploration.

Luxurious Amenities
Relax and unwind by our inviting outdoor pool, or stay connected with free WiFi and secure free private parking throughout your stay, making your experience both enjoyable and hassle-free.

Comfortable Accommodations
Our air-conditioned rooms are designed with your comfort in mind, featuring safety deposit boxes and flat-screen TVs. Select units even come with a private balcony, offering the perfect retreat after a day of adventure.

Don't miss your chance for a delightful getaway—book your stay at Charm Hostel at Pratumnak today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Catleya Anyamanie • solo_traveller • th
5
Pros:

Tarif correct et parking

Cons:

Endroit es petite mais propre

2026-03-22 • via Nuitee
P
PAUL • extended_group • nc
8
2026-03-18 • via Nuitee
S
Saku • solo_traveller • fi
8
Keskiverto, Jos hinta olisi edullisempi olisi arvosana korkeampi
Pros:

Sijainti oli hyvä! Henkilökunta avuliasta, mutta englanninkieli tuotti vähän vaikeuksia.

Cons:

Huone oli siivottu ennen tuloani, mutta ehkä vähän hätäisesti, pieniä juttuja mitä huoneessa oli likaista, mutta ei niin paljoa, että olisin jaksanut valittaa asiasta

2026-02-27 • via Nuitee
W
War War • solo_traveller • mm
7
I enjoyed
Pros:

Close to beach, everything around

Cons:

Clean,

2026-02-25 • via Nuitee
J
Jan • solo_traveller • se
10
Pros:

Det är nog det bästa stället jag har bott på i området, fräscht, lugnt och väldigt bra läge.

2026-01-26 • via Nuitee
G
gregory • couple • us
9
Pros:

About 30 seconds walk to Phratamnak soi 5.

Cons:

Motorbike parking was usually very crowded.

2026-01-18 • via Nuitee
D
Danats • couple • lv
3
Cons:

Didn’t get back deposit money back!

2026-01-13 • via Nuitee
F
Fiona • couple • gb
7
Pros:

Comfy beds and good location

Cons:

Twin room with balcony as booked not available- only a double room- thus had to settle for smaller - less supererior twin room with no balcony - nothing offered as compensation!.
Safe didn't work, eventually given actual key safe and the room missed 1 day of being serviced.

2026-01-08 • via Nuitee
P
PEERAPHON • solo_traveller • th
9
Cons:

เสียงจากภายนอกด้านหน้าห้องเข้ามาดังพอสมควร ได้ยินเสียงเท้าเดินจากด้านนอกบ้างหากคนนั้นเดินเสียงดัง

2026-01-07 • via Nuitee
H
Hisham • couple • kw
6
Pros:

It's natural to expect that a stay at a hostel would be similar to a stay at a hotel in terms of services and quality.

Cons:

There is no room service or telephone here, and there are smells coming from the bathroom.

2026-01-07 • via Nuitee
H
Hanna • couple • fi
10
2026-01-04 • via Nuitee
K
Kyle • solo_traveller • jp
3
One could do better considering the price
Pros:

I understood that breakfast was an option but apparently not.

The room was clean but no more than what one would anticipate. The hostel tends to have very few Western guests.

Prompt attention to the blocked shower and toilet drains was provided but to no great improvement.

Cons:

The staff did not know the area and so inquiries as to tourist agencies were met with blank stares.

There is no source of coffee or tea and the hot water source is a 1L thermostatically controlled container which is set at 70C. There ought to be dedicated source of hot water. There are NO cooking facilities or cutlery of any kind. Nevertheless the location is replete with restaurants.

The charging of devices is not possible when one is absent from the room.

2026-01-04 • via Nuitee
P
Philippe • couple • fr
4
Pros:

L’emplacement

Cons:

Absolument aucun charme

2025-12-24 • via Nuitee
R
Richard • couple • fr
7
Pros:

Location and upgrade
Nice staff

Cons:

A bit of bugs

2025-12-22 • via Nuitee
B
Boonyavee • solo_traveller • th
1
Cons:

Staff would knock on your door even though you have a "Do Not Disturb" sign hanging outside your door!

2025-12-15 • via Nuitee
W
Waldenburger • couple • de
3
Cons:

Das Zimmer hatte kein Fenster.
Die Klimaanlage hat zwar funktioniert aber sie hat gestopft so das wir den Müllkübel unterstellen mussten damit kein Wasserschaden entsteht. In drei Tagen Aufenthalt wurden die Handtücher nicht gewechselt und das Personal wundert sich warum diese dann verschmutzt sind .

2025-12-09 • via Nuitee
C
Chugunova • couple • ru
5
Pros:

Оперативное заселение

Cons:

Видно , что в отеле недавно проведен ремонт
Но: стены просто картонные, слышно любой звук.
Номер грязный, везде волосы и не понятно чистое ли постельное бельё или нет.
Свет ночью включается и выключается
При увеличении температуры вода, вырубается электричество.
Не соответствует стоимости.

2025-12-05 • via Nuitee
B
Ben • couple • kw
7
2025-11-26 • via Nuitee
R
Rui • couple • pt
1
Cons:

Foi a pior experiência que me aconteceu na vida...
Uma estadia de 3 dias neste hostel onde o serviço de limpeza do quarto nao existiu mais. Logo na primeira noite o autoblismo nao descarregava e fui à recepção comunicar a avaria,, pois nunca lá foram . Mas o cúmulo que nunca vi foi ao fazer o check out queriam cobrar 100 thb de cada toalha de banho porgue estavam sujas., ou seja sujas da utilização normal...
Todo o staff eram muito antipáticos.

2025-11-12 • via Nuitee
N
Narottam • couple • ae
10
2025-11-06 • via Nuitee