Goldenbay Hotel

Hotels
Lot 3493, Jalan Tun Razak, Sarawak , Bintulu , my

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location / near town
On-site car park
Clean and comfy rooms (reported by several guests)
Top-floor entertainment bar / lounge at night
Spacious rooms / big space
Quiet and comfortable for many guests
Friendly and responsive staff
Discounts / value promotions
Minimalist/new in-room amenities (positive comment)
Satisfied/comfortable stays and repeat visitors
Cons:
Swimming pool limited / only for children
Limited carpark availability
Deposit policy (mentioned negatively)
Noisy tiled floors in some rooms
Bathroom door not lockable / privacy issue
Room smelled of durian from previous guest
Hair dryer not available or problematic
Shower drains clogging and bathroom flooding
Toilet hard to flush
TV missing channels
Dusty / spider webs noted in some rooms
Somewhat outlying location (less central for some guests)

Categories

Cleanliness
1
Multiple guests reported smells (durian), dusty/spider webs and mixed room cleaning standards; some reviews explicitly requested better room cleanliness.
Service
1
Staff repeatedly praised for helpfulness and quick technical support; several guests noted friendly and responsive personnel.
Location
1
Location and proximity to town/car park mentioned positively by multiple guests; convenient for access and nearby amenities.
Room Quality
1
Numerous room issues reported: unlockable bathroom door, noisy tiled floors, clogged showers causing flooding, hard-to-flush toilets, missing TV channels and occasional missing hair dryer.
Amenities
1
Amenities have positives (top-floor entertainment bar, lounge at night) but pool limitations and restricted car park were noted as drawbacks.
Value for Money
1
Several guests mentioned discounts and satisfaction with room comfort and amenities, indicating decent perceived value overall.
Food and Beverage
1
F&B issues include unpleasant room smell from guests bringing durian; limited comments otherwise aside from an entertainment bar being a positive.
Overall Experience
1
Overall opinions are mixed but lean slightly positive: many guests found stays comfortable and would return or recommend despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 22:55

Property Description

Experience the elegance of Goldenbay Hotel in Bintulu, where luxury meets comfort in a tranquil setting.

Upscale Accommodations
Enjoy our spacious 4-star rooms, each thoughtfully designed with a private bathroom, bidet, and complimentary toiletries to ensure a refreshing stay.

On-site Dining and Entertainment
Savor delectable meals at our restaurant or unwind with your favorite drink at the bar, all within the comfort of your hotel.

Convenient Amenities
With a 24-hour front desk, airport transportation, and complimentary WiFi, your every need is taken care of, allowing you to relax and enjoy your stay.

Don’t miss the opportunity to experience unparalleled hospitality—book your stay at Goldenbay Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Daisy • couple • my
10
Pros:

A very comfortable mattress , nice view

2026-03-28 • via Nuitee
M
Mathew Bana • couple • my
10
2026-03-27 • via Nuitee
M
May • couple • my
8
Pros:

Room is clean and staff are friendly

2026-03-26 • via Nuitee
O
ONG • family_with_children • my
8
2026-03-22 • via Nuitee
K
Keranti • couple • my
10
2026-03-15 • via Nuitee
T
Tracey • extended_group • my
8
2026-03-15 • via Nuitee
F
Felicia • couple • my
10
2026-03-13 • via Nuitee
Z
Zunainah • couple • bn
9
2026-03-11 • via Nuitee
M
Mohd firdaus • couple • my
9
2026-03-11 • via Nuitee
M
Muzanah • couple • bn
8
2026-03-08 • via Nuitee
A
Arzdy • solo_traveller • my
9
2026-03-07 • via Nuitee
M
Marteenez • couple • my
10
2026-03-06 • via Nuitee
F
Fijnandus Marius • couple • nl
8
2026-03-05 • via Nuitee
J
Jacques • solo_traveller • my
8
2026-03-03 • via Nuitee
N
Nastiana • solo_traveller • my
7
2026-03-01 • via Nuitee
W
Weii Xiiao Yu • couple • my
10
2026-02-28 • via Nuitee
M
Muhammad Yusri Naim • couple • my
10
2026-02-26 • via Nuitee
M
MOHD HARIS • extended_group • my
7
Pros:

location

Cons:

swimming pool & limited carpark

2026-02-23 • via Nuitee
A
Abdul • extended_group • my
7
Cons:

the deposit

2026-02-22 • via Nuitee
S
Siang • solo_traveller • my
9
2026-02-22 • via Nuitee