Goldenbay Hotel

Hotels
Lot 3493, Jalan Tun Razak, Sarawak , Bintulu , my

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Quiet location near mall/town
Clean rooms and comfortable mattresses
Friendly and responsive staff
Spacious rooms / minimalist style
Rooftop entertainment bar
On-site lounge available at night
Good discounts/promotions mentioned
Ample room space and comfortable stay reported
Cons:
Shower drain/clogging causing bathroom flooding
Bathroom door not lockable/privacy issue
Toilet/bidet hard to use for some guests
Swimming pool limited (children only) and limited car park
Occasional durian smell from other guests
Missing or low-quality in-room items (hair dryer, towels, TV channels)
Noisy tiled floors in some rooms
Deposit policy complaints

Categories

Cleanliness
1
Multiple guests praised clean rooms and comfortable bedding, though a few noted smells (durian), a spider web/dusty area and occasional bathroom cleanliness issues.
Service
1
Staff repeatedly described as friendly and helpful — e.g., prompt technician for AC at night and generally responsive personnel.
Location
1
Several mentions of a quiet location near the mall/town and convenient car park; overall location praised as a positive feature.
Room Quality
1
Multiple functional issues reported: clogging showers that flood bathrooms, non-lockable bathroom door, hard-to-use bidet, noisy tiled floors, missing TV channels and absent/missing hair dryer — lowers room quality.
Amenities
1
Amenities mixed: rooftop entertainment bar is a plus but pool is limited (children-only) and car park limited; some guests requested better in-room items (towels, hair dryer).
Value for Money
1
Some guests appreciated discounts and comfort, but complaints about deposit policy and amenity limitations slightly reduce perceived value.
Food and Beverage
1
Lounge at night and on-site options were appreciated (convenient for food/drink); no major negative F&B comments aside from incidental durian smell from guests.
Overall Experience
1
Many guests expressed willingness to return and generally positive stays, but recurring maintenance and room-function issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:38

Property Description

Experience the elegance of Goldenbay Hotel in Bintulu, where luxury meets comfort in a tranquil setting.

Upscale Accommodations
Enjoy our spacious 4-star rooms, each thoughtfully designed with a private bathroom, bidet, and complimentary toiletries to ensure a refreshing stay.

On-site Dining and Entertainment
Savor delectable meals at our restaurant or unwind with your favorite drink at the bar, all within the comfort of your hotel.

Convenient Amenities
With a 24-hour front desk, airport transportation, and complimentary WiFi, your every need is taken care of, allowing you to relax and enjoy your stay.

Don’t miss the opportunity to experience unparalleled hospitality—book your stay at Goldenbay Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Seta • couple • my
10
2026-05-16 • via Nuitee
V
Vinny • solo_traveller • my
10
2026-05-13 • via Nuitee
H
Humphrey • solo_traveller • my
9
Bintulu trip
Pros:

The cleanliness

Cons:

Nothing so far

2026-05-12 • via Nuitee
H
Hamiezah • solo_traveller • my
9
2026-05-12 • via Nuitee
G
Gordon • couple • my
10
Excellent
Pros:

Clean and spacious

Cons:

Nothing.

2026-05-04 • via Nuitee
H
Hamiezah • solo_traveller • my
9
2026-05-02 • via Nuitee
S
Samsol • solo_traveller • my
10
2026-04-26 • via Nuitee
D
Dressty • couple • my
10
2026-04-19 • via Nuitee
F
Fedelia • couple • my
10
Pros:

Super clean and huge rooms.

Cons:

The breakfast a bit pricey.

2026-04-16 • via Nuitee
V
VANESSA • solo_traveller • my
8
2026-04-14 • via Nuitee
H
Hii • couple • my
8
2026-04-13 • via Nuitee
R
Rez • couple • my
8
2026-04-12 • via Nuitee
N
Nasha • couple • my
7
2026-04-10 • via Nuitee
J
JUSTINE • solo_traveller • my
10
2026-04-08 • via Nuitee
B
Beniface • couple • my
10
2026-04-06 • via Nuitee
• solo_traveller • my
9
2026-04-03 • via Nuitee
A
Abdul • couple • my
8
Pros:

Location quiet and near spring mall

Cons:

Toilet bidet handle need to press too hard and difficult to use. Also children unable to use

2026-03-31 • via Nuitee
S
Siti Nurfaizah • couple • my
9
2026-03-30 • via Nuitee
D
Daisy • couple • my
10
Pros:

A very comfortable mattress , nice view

2026-03-28 • via Nuitee
M
Mathew Bana • couple • my
10
2026-03-27 • via Nuitee