The Canka Residence And Family Apartment Istanbul City Center - ŞIŞLI

Hotels
Albay Sadi Alantar Sokağı , Şişli , tr

listing image 1
Show all photos

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and hosts
Clean and spacious rooms reported by several guests
Well-equipped kitchen (dishwasher, coffee, basics)
On-site gym available and convenient
Some guests found location convenient (short walk to metro/shops)
Host offered extra help (e.g., transport to arena)
Cons:
Serious complaint about extra charges/security deposit and disputed charges
Inconsistent cleanliness reports; some guests found the property unclean
Mattresses and pillows reported as needing replacement
Maintenance issues: kettle malfunction, blinking mirror light ignored
Missing small kitchen items (salt/pepper, colander) and no tissues
No breakfast offered at the accommodation

Categories

Cleanliness
1
Mixed reports: several guests praised cleanliness and tidy rooms, but others reported the property was unclean, lack of daily cleaning and issues with towels/linen—overall slightly negative.
Service
1
Service is often described as friendly and helpful (kind staff, good hosts, assistance with transport); however there are serious negative accusations from one guest about deposit disputes—overall skewing positive due to multiple reports of helpful staff.
Location
1
Conflicting feedback: some guests found it a short 10-minute walk to metro/shops, while others reported it as very far from services—net slightly negative due to strong complaints about poor location.
Room Quality
1
Mixed: rooms noted as spacious and nearly new, but issues reported with mattresses/pillows needing replacement, a faulty kettle and blinking mirror light—overall neutral.
Amenities
1
Generally positive: basement gym appreciated and kitchen is well-equipped (dishwasher, coffee), though small missing items (salt/pepper, colander) and occasional maintenance problems were noted.
Value for Money
1
Significant concerns: complaints about being charged extra at checkout, large security deposit taken in one report, and perceived poor cleanliness/service in that instance lead to a notably negative value judgment.
Food and Beverage
1
Limited F&B: no breakfast offered at the accommodation per one review; kitchen provides basics and coffee but lack of on-site breakfast results in a slight negative.
Overall Experience
1
Overall sentiment is mixed: several guests call it a hidden gem, praise staff and repeat stays, while others strongly discourage staying due to location or deposit/service disputes—overall slightly positive when weighing multiple positive recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 16:03

Property Description

Welcome to The Canka Residence And Family Apartment, your ideal getaway in the heart of Istanbul!

Stunning Accommodations
Our spacious apartments offer breathtaking garden views and come equipped with modern amenities including air conditioning, flat-screen TVs, and fully-equipped kitchens, perfect for families and extended stays.

Prime Location
Situated in Şişli, you're just a short stroll from the Istanbul Congress Center and a quick drive from the stunning Dolmabahce Palace. Enjoy the vibrant local culture with easy access to shops and dining options.

Exceptional Services
With free Wi-Fi throughout the property, private parking, and 24-hour front desk assistance, your comfort is our priority. Need groceries? We provide delivery service right to your door, ensuring you have everything you need for a relaxing stay.

Don’t wait—book your unforgettable stay at The Canka Residence today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
muse • family_with_children • gb
9
Staff was lovely, location was a short 10 mins walk to the Metro and the shops was local, they had a clean gym and a goo
Pros:

Kind and helpful staff, a lovely hotel

Cons:

Nothing

2026-04-04 • via Nuitee
G
Goshgar • couple • az
10
2026-03-30 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-03-30 • via Nuitee
I
Ivelin • family_with_children • bg
10
2026-03-25 • via Nuitee
I
Ivana Despotovic • couple • rs
7
Korektan odnos cene i kvaliteta
2026-03-18 • via Nuitee
N
nicky • solo_traveller • ie
10
Really lovely staff and very spacious clean room great location highly recommend!
2026-03-11 • via Nuitee
N
Nauman • solo_traveller • pk
8
Honest
Pros:

A good facility at a convenient location.

Cons:

The mattresses and pillows need to be replaced. Cleaning should be alternate day.

2026-03-05 • via Nuitee
K
Kami • family_with_children • ir
9
A convenient stay with a well-equipped kitchen, though some small maintenance issues were disappoint
Pros:

This was our second time staying at Canka, and it remains a hidden gem in Şişli—an underrated residence with spacious rooms in a nearly new building, equipped with a well-stocked kitchen.

As someone who regularly uses the gym, I appreciated having access to the basement gym, which was very convenient. The room was clean, and the staff were friendly and helpful.

Cons:

The electric kettle did not turn off automatically after boiling. It was replaced only after we reported it four times, but ideally it should have been addressed the first time.

The bathroom has two lights, and the mirror light was blinking. We requested it to be fixed, but it was ignored, which was disappointing.

Although the kitchen is equipped with most essentials and even has a dishwasher, it suffers from small oversights, such as missing salt and pepper containers and other minor items like a small colander.

2026-03-03 • via Nuitee
Y
Yanko • extended_group • fr
10
2026-02-26 • via Nuitee
G
Galachiani • couple • ge
10
The best place to stay.
Pros:

It was very good apartment. The best stuff!

Cons:

Nothing

2026-02-23 • via Nuitee
A
Ana Cristina • couple • ro
9
2026-02-14 • via Nuitee
V
Veljkovic • extended_group • rs
10
Pros:

Smestaj je fenomenalan, cisto uredno i jako lepo uređeno. U smestaju je bilo svega i od kafe osvezenja do svega sto je potrebno u kupatilu. Sve obezbedjeno. Domacin je jako fin i gostoprimljiv. Cak nam je ponudila i prevoz do Arene jer smo isli na utakmicu. Sve pohvale!!!

2026-02-09 • via Nuitee
F
fahad • extended_group • sa
1
Pros:

فروا منها بعيدة بعيدة جداً عن كل الخدمات
وموقعها سيء جداً
والله انا حجزنا فيها ورغبنا بإلغاء الحجز ورفض المالك والمسؤول رفض واضطرينا للخروج منها مع ان الحجز ساري !
موقع سيء للحد الذي لا تتخيلون

Cons:

فروا منها بعيدة بعيدة جداً عن كل الخدمات
وموقعها سيء جداً
والله انا حجزنا فيها ورغبنا بإلغاء الحجز ورفض المالك والمسؤول رفض واضطرينا للخروج منها مع ان الحجز ساري !
موقع سيء للحد الذي لا تتخيلون

2026-02-09 • via Nuitee
A
ABDULLAH • couple • sa
10
2026-01-27 • via Nuitee
هيفاء • family_with_children • sa
10
وفقكم الله لنا عوده مره اخرى 🌹🌹
Pros:

النظافه والترتيب وحسن الاستقبال والاحترام والتقديدر من العاملين

Cons:

لايوجد

2026-01-25 • via Nuitee
S
Saleha • family_with_children • sa
3
لاانصح احد ان يسكن هناك
Pros:

لم يعجبني شي

Cons:

بعيد عن كل شي

2026-01-23 • via Nuitee
J
Jamshid • couple • au
1
2026-01-23 • via Nuitee
A
Amijet • family_with_children • ch
5
2026-01-22 • via Nuitee
A
Abagori • extended_group • sa
1
لاتحجزون في فندق Canka Residence نصيحه لكل نزيل عربي واجنبي
Pros:

ابو احمد انسان محترم واخلاقه جميله فقط

Cons:

Terrible service and scammers. They took money upon checkout. They did this to more than one guest, accusing us of burning the mattress and towels. They took the security deposit and demanded another amount, taking 3500 lira. The hotel is unclean, they don't serve guests, they don't clean the apartment, there are no tissues, and the employee, Asala, is not good. She wronged me and took a large sum of money.

2026-01-21 • via Nuitee
J
Jaseem • family_with_children • iq
7
يستحق التكرار
Pros:

.
السكن في مكان هادىء بعيد عن الضوضاء وكان من اختياري .الكادر متعاون جدا بالاخص السيدتان آصال ونجمة .تحياني

Cons:

لا يوجد افطار في مكان الاقامة .المكان يستحق السكن مرة ثانية .لكن يحتاج الى التنظيف اليومي ولى الاقل رفع النفايات .السبلت ينطفىء باوقات محددة ولايعمل الا بعد حين ولم نكتشف السبب

2026-01-19 • via Nuitee