Kingston Hotel 15 - Tower Regency, Ipoh

Hotels
Tower Regency Hotel & Apartments , Ipoh , my

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Exercise/lap pool
Covered parking
See all facilities

Review Highlights

Pros:
Central / convenient location
Friendly, helpful staff (Prebha, Aisha, Sakib, Ranel, Aida)
Spacious rooms
Some guests reported clean rooms and good views
Breakfast choices were good
Good value/price for short stays
Cons:
Poor cleanliness: smelly/dirty toilets, stains, mold
Hot water and shower heater problems
Missing/refilled toiletries and soap
Room maintenance issues (broken tiles, stained furniture, non-functioning TV/AC)
Smoking smell and dusty carpets
Tight/inconvenient car park/parking ramp

Categories

Cleanliness
1
Multiple reviews report dirty toilets, strong smells, stains, mold and general poor cleaning (toilet bowl stains, brown silicone/grout, dusty carpet). Cleanliness is a clear negative in the reviews.
Service
1
Many guests praise staff by name (Prebha, Aisha, Sakib, Ranel, Aida) as friendly and helpful; several guests explicitly thank staff for assistance and arrangements, indicating strong service despite other issues.
Location
1
Repeated mentions of a convenient, central location and good views; guests note proximity to town centre and convenience for short stays.
Room Quality
1
Rooms noted as spacious but with mixed quality: stains on chairs/sofa, dropped tiles, squeaky doors, damp/water marks, occasional non-functioning TV/AC and poor toilet flush performance.
Amenities
1
Several issues with amenities: hot water problems, shower heater not working, limited toiletries (no soap at sink, only fixed bottle), tight car-park ramp and parking inconvenience.
Value for Money
1
Some guests explicitly state good value or that the price is good for location/one-night stays; overall perceived as acceptable value by multiple reviewers.
Food and Beverage
1
Breakfast is mentioned positively by some guests (good choices), though many reviews do not mention F&B or skipped breakfast.
Overall Experience
1
Mixed overall: several guests report great stays and willingness to return, while others found the room unacceptable and checked out immediately. Net sentiment is slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 20:40

Property Description

Experience unparalleled comfort and style at Kingston Hotel 15 - Tower Regency, Ipoh, where modern amenities blend seamlessly with warm hospitality.

Prime Location
Situated just an 8-minute stroll from Ipoh Parade, our hotel offers easy access to popular attractions including AEON Mall Kinta City and Lost World of Tambun, making it an ideal base for your adventures.

Comfortable Accommodations
Each of our elegantly furnished rooms features air conditioning, flat-screen TVs, and private bathrooms equipped with luxurious bidets and complimentary toiletries. Some rooms even boast private balconies for that extra touch of relaxation.

Outstanding Amenities
Enjoy breathtaking city views from our outdoor pool or take advantage of our 24-hour front desk and free WiFi, ensuring that all your needs are met during your stay.

Book your getaway now and discover the charm of Ipoh at Kingston Hotel 15 - Tower Regency!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
SALBI • solo_traveller • my
10
2026-05-16 • via Nuitee
C
Cik • couple • my
8
2026-05-15 • via Nuitee
I
Ishak • solo_traveller • my
9
Pros:

Nil

Cons:

Nil

2026-05-14 • via Nuitee
R
Rahidah • family_with_children • my
5
the stay was ok
Pros:

Spacious room

Cons:

Old and worn out furniture. Pool unmaintained.

2026-05-13 • via Nuitee
M
Marlborobay • solo_traveller • my
1
2026-05-12 • via Nuitee
C
Chiraz • solo_traveller • fr
5
Ok pour un court séjour
Pros:

Les chambres sont grandes et confortables, avec une literie agréable. La vue est jolie, le personnel est serviable et l’emplacement est pratique : proche d’un petit centre-ville et à environ 15–20 minutes à pied du principal quartier touristique.

Cons:

L’hôtel semble globalement un peu à l'abandon. La salle de bain manquait de propreté, avec des traces de moisissure, et la salle de sport était déserte et poussiéreuse, la chambre manque de prises. Je n’ai pas utilisé la piscine. L’isolation est assez faible : il semble que quelqu’un ait fumé un soir et l’odeur s’est propagée jusque dans ma chambre.
Ayant l’habitude de voyager en backpacking et de séjourner en auberges de jeunesse, cette option représente pour moi un bon compromis pour un peu plus d’intimité à budget raisonnable, notamment grâce aux installations proposées. En revanche, pour des personnes habituées aux hôtels classiques, l’expérience pourrait sembler assez moyenne.

2026-05-12 • via Nuitee
R
Ravi Lawrence • solo_traveller • my
3
Pros:

Location

Cons:

Not clean, AC not cold, bfast less variety, reception staff not friendly and not attentive.

2026-05-11 • via Nuitee
A
Amnah • solo_traveller • my
8
Pros:

Big rioom with good views..

Cons:

Bathroom could be tidier ..

2026-05-11 • via Nuitee
K
Kanesan • solo_traveller • my
9
2026-05-10 • via Nuitee
A
Attla Don Subrinawate • couple • my
3
Bad experience
Pros:

So bad

Cons:

The room itself and the facilities

2026-05-10 • via Nuitee
N
Nicholas • extended_group • sg
7
2026-05-08 • via Nuitee
T
Tan • couple • my
10
2026-05-08 • via Nuitee
J
José Maria • solo_traveller • es
8
Pros:

Habitación muy espaciosa con una gran cristalera y su piscina al aire libre

Cons:

Problemas de mantenimiento con el aire acondicionado que era lento y acabó sin enfriar por falta de gas. Les costó bastante tiempo repararlo. La limpieza es muy mejorable. La habitación 1347 tiene un gran ventanal pero está muy sucio.

2026-05-08 • via Nuitee
H
Hilmie • solo_traveller • my
10
Pros:

Staff yang bagus dan peramah ( aida )

2026-05-06 • via Nuitee
A
Alvin • couple • us
3
A nice location with decent staff but really need an upgrade before it turns to a roach motel.
Pros:

Location

Cons:

The building actual
Interior looks of the hotel, rooms do not match their ad photos; everything are so run down, from dirty elevator floor carpet, basic hotel amenities, cannot provide guests a bottle of water that a hotel should provide. The breakfast foods and std are so poor and needs help.

2026-05-06 • via Nuitee
R
Raja Siti • family_with_children • my
8
2026-05-05 • via Nuitee
N
Nur Malahayaty • couple • my
9
2026-05-05 • via Nuitee
S
Shalina • solo_traveller • my
9
Cons:

The toilet is a little bit dirty and has a lot of hair on it.
The bed and pillow have a lot of dust.

2026-05-05 • via Nuitee
D
Dzuleikha • solo_traveller • my
10
Pros:

Staff yang sangat bagus dan sangat peramah(aida)

2026-05-04 • via Nuitee
N
Nurul • extended_group • my
7
Pros:

Had a great experience from check in until check out.
The room was spacious and squeaky clean.

Cons:

The breakfast taste was below average. Orange juice is the worst. Options should be more variety.
The adult's pool was dirty..the water was cloudy and there was rubbish in it!

2026-05-04 • via Nuitee