Aparthotel & Restaurant Razlog Spa Included

Hotels
ulitsa "Ekzarh Josif" 53 , Razlog , BG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable, warm beds
Generally clean
Friendly and responsive staff
Central location / nice views
Sauna and steam room available
Free parking
Good value for money
Cons:
Unreliable WiFi / internet connection issues
Advertised spa missing or limited
Thin walls / noise from neighbours or roof animals
Cold / drafty windows in some rooms
One severe cleanliness incident (flies in a room)
Small / old elevator
Breakfast poor for price
Reception unattended on arrival in one case

Categories

Cleanliness
1
Generally reported as clean in multiple reviews, but one serious incident (room with flies) and a few notes about maintenance issues.
Service
1
Staff repeatedly described as friendly and responsive; quick assistance highlighted in several reviews, though reception was briefly unattended on arrival in one case.
Location
1
Consistently praised — central, ~10 minutes to town centre, good views and convenient for nearby ski area.
Room Quality
1
Rooms noted as spacious and with comfortable beds and new furniture in some cases; however issues reported with thin walls, cold/drafty windows and dated aspects of the building.
Amenities
1
Mixed to negative: sauna/steam and free parking mentioned positively, but key negatives include unreliable WiFi, an advertised 'spa included' that was not available and other amenity disappointments.
Value for Money
1
Multiple reviewers explicitly state excellent value and good price-quality ratio.
Food and Beverage
1
Breakfast described as underwhelming and not good value for the price in at least one review.
Overall Experience
1
Overall mixed: many positive remarks (clean, comfortable beds, friendly staff, great location), but occasional serious negatives (poor cleanliness incident, missing advertised spa, WiFi problems) leave the experience slightly negative overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 09:15

Property Description

Experience comfort and convenience at Hotel Razlog, a charming 2-star haven nestled just minutes away from cultural landmarks and outdoor adventures.

Cozy Accommodations
Our air-conditioned rooms offer stunning city views, complete with modern amenities like free WiFi, a desk, and a flat-screen TV, ensuring a restful retreat after your day of exploration.

Dining Delights
Indulge in delectable dishes at our on-site restaurant while enjoying the relaxed atmosphere of our shared lounge and terrace—perfect for unwinding with friends or family.

Adventure Awaits
With ski equipment rentals available, you're just steps away from thrilling winter sports in a picturesque setting.

Escape to Hotel Razlog for an unforgettable stay—book now and make your getaway a reality!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Slavi • couple • bg
10
2026-10-30 • via Nuitee
D
Draganov • extended_group • bg
10
2026-10-29 • via Nuitee
H
Hristov • couple • bg
8
Cons:

Кухнята на ресторанта не струва. За хранене някъде навън е по добре.

2026-10-28 • via Nuitee
C
Cveta • couple • bg
8
2026-10-28 • via Nuitee
A
Ats • couple • ee
10
2026-10-26 • via Nuitee
A
Apostolova • couple • bg
9
2026-10-23 • via Nuitee
A
Apostolova • couple • bg
9
2026-10-23 • via Nuitee
M
Micovska • couple • mk
10
2026-10-22 • via Nuitee
L
Lyubomir • couple • bg
7
2026-10-22 • via Nuitee
S
Sune_t • solo_traveller • de
1
Drei Tage Spa in Razlog....nur gab es kein Spa
Pros:

Nichts

Cons:

!!!Meiden sie diesen Platz!!!
In drei Tagen habe ich keinen Mitarbeiter gesehen, es gab kein Check in nur eine Nachricht mit den elektronischen Tür-Codes.
Auf Nachfrage wurde mir versichert, daß Spa ist am nächsten Tag offen....es war an meinem Tag geöffnet, sondern eine Stahlkette versperrte den Weg ins Untergeschoss, wo das Restaurant Party Zubehör lagert und Bettwäsche.
Das Appartement war groß, aber trotz sonnigen und warmen Wetter ist es nie warm geworden.
An den letzten beiden Tag war dann auch noch das WLAN so schwach, daß man es nicht mehr nutzen konnte.

Bei der Ankunft, die avisiert war schallte aus dem Restaurant schon so laut die Musik heraus, daß man auf der anderen Straßenseite stehen bleiben wollte.

Dieser Platz stand fast 10.Jahre leer und in dem baulichen Zustand ist es auch, lassen Sie sich nicht von den paar neuen Möbeln und Bildern täuschen, insbesondere wo die einfachsten Regeln der Hygiene nicht beachtet werden, die neuen Matratzen sind in ein paar Monaten nichts mehr wert, da es keine Matratzenschoner gibt, der Bodenbelag ist abgeranzt, in meinen Zimmer gab es einen Abdruck eines Bügeleisens.

Das Restaurant hatte in den drei Tagen zwei Tagesveranstaltungen und kein ala carte Geschäft... Ich hatte es gerne ausprobiert.

Zum Hotelpersonal kann ich nichts sagen, es gab Keines....

Kriminell, Betrug und vermutlich auch noch Steuerhinterziehung

FINGER WEG

Sune

2026-10-21 • via Nuitee
R
Ramona • couple • bg
8
Pros:

The room was spacious.

Cons:

It was very cold in the room, in the hallway was hotter than the room itself.

2026-10-19 • via Nuitee
S
Sam Velev • couple • bg
6
2026-10-18 • via Nuitee
Даниела • couple • bg
10
2026-10-18 • via Nuitee
X
Xiyuan • solo_traveller • cn
9
2026-10-15 • via Nuitee
P
Pamela Tonova • solo_traveller • bg
10
2026-10-09 • via Nuitee
V
Veronika • solo_traveller • bg
9
2026-09-19 • via Nuitee
F
Frank • solo_traveller • de
7
Pros:

Lage und Preis

Cons:

Keine Ansprechpartner vor Ort

2026-09-19 • via Nuitee
V
Vladimira • family_with_children • bg
9
2026-09-18 • via Nuitee
V
Veselina • extended_group • bg
3
Не препоръчвам
Pros:

Матрака беше добър

Cons:

Липсата на шкафче, където да си оставиш нещата.
Не ми направи добро впечатление лепнещия под.
СПА- много лошо подържано.
Тоалетна хартия трябваше да си купим.

2026-09-16 • via Nuitee
I
Ivan • solo_traveller • bg
10
Pros:

Персоналът беше много любезен и услужлив

2026-09-13 • via Nuitee