Hallmark Inn & Suites Newly Renovated Rooms San Antonio Northeast

Hotels
6370 Interstate 35 3 , San Antonio , us

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Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Non-smoking throughout
Private parking
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Review Highlights

Pros:
Very clean, freshly remodeled rooms
Friendly, helpful and accommodating staff
New fixtures and rooms matching photos
Affordable / good value
Comfortable and quiet for sleeping
Smooth check-in / good communication
Cons:
Ongoing road/highway construction and forced U-turns
Exterior appearance of hotel
Occasional train noise (around 3am)
Location/safety concerns mentioned by some guests
Renovations still in progress

Categories

Cleanliness
1
Consistently praised across reviews: rooms, bathrooms, linens and towels described as very clean and freshly remodeled.
Service
1
Staff repeatedly described as friendly, helpful and accommodating (owner Sonia mentioned); smooth check-in and responsive assistance.
Location
1
Mixed remarks: some call it convenient/close to everything, but multiple reviewers note road/highway construction, forced U-turns, exterior appearance issues, occasional train noise and neighborhood safety concerns.
Room Quality
1
Renovations and new fixtures repeatedly noted; rooms match website photos and many reviewers reported freshly remodeled rooms (some mention dated furniture).
Amenities
1
Basic amenities mentioned (smart TV, fresh linens/towels, general facilities); no extensive amenities list but what is present is positively noted.
Value for Money
1
Described as affordable and reliable by several reviewers; deposit returned on time and overall good value for price.
Food and Beverage
1
No mentions of food or beverage services in the reviews; assigned target overall rating.
Overall Experience
1
Most guests reported a great, restful stay and would return; positives tempered by construction/noise/location concerns for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 22:51

Property Description

Experience the perfect blend of comfort and convenience at Hallmark Inn & Suites, where newly renovated rooms await you in the heart of North San Antonio.

Prime Location
Nestled conveniently in San Antonio, our hotel is just minutes away from iconic attractions such as The Alamo, Alamodome, and the vibrant Frost Bank Center, ensuring you’ll never miss a moment of excitement.

Modern Amenities
Stay connected with complimentary high-speed WiFi throughout the property, making it easy to plan your adventures or catch up on work from the comfort of your room.

Outstanding Service
Our friendly staff is available 24/7, fluent in both English and Spanish, guaranteeing that all your needs will be met with a warm smile.

Book your stay today and immerse yourself in the heart of San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Esteban • solo_traveller • us
10
It was very pleasant to stay at Hallmark Inn!
Pros:

The rooms were well renovated as I read from other reviews. The staff were very friendly and helpful with whatever we asked for. The rooms were clean and the were happy to sweep and mop the floors for us! My wife and I were very pleased with everything.

Cons:

It was in the middle of a construction zone, but they have no control of that. We still had access to go out and come back in the lot.

2026-08-08 • via Nuitee
J
Julissa • couple • us
10
2026-08-07 • via Nuitee
C
Cheryl • couple • us
9
Great price for a clean comfortable stay
Pros:

Rooms are clean and newly renovated. Mattresses are brand new

Cons:

The construction across the street but that is not the property’s fault.

2026-08-07 • via Nuitee
C
Cheryl • couple • us
9
Great value
Pros:

Clean

Cons:

Construction

2026-08-07 • via Nuitee
M
Marcio • extended_group • us
6
Affordable
Pros:

Renewed room and cost, but you get what you pay.

Cons:

There is no reception desk after 9 p.m. If you arrive after 9 pm, you need to walk to another hotel for check-in. I had to walk there twice because the first set of keys didn’t work. They "held" $6 for the security deposit. This is the first time I've seen this. It's hard to access because of nearby road construction. There was construction noise all night.

2026-08-05 • via Nuitee
J
Justin • couple • us
4
It’s great at first but you never get your money back
Pros:

The room and everything were great and clean

Cons:

I never got my deposit back

2026-08-05 • via Nuitee
A
Angel • couple • us
8
Pros:

Es limpio

Cons:

Hice una reservación pero tuve un problema y no me dieron ninguna opción de cambiar el día no me regresaron nada

2026-08-04 • via Nuitee
R
Rogelio • couple • us
10
Pros:

Muy Limpio y Tranquilo

2026-08-04 • via Nuitee
J
Jose • solo_traveller • us
9
Very comfortable and relaxing.
Pros:

I like how updated and renovated the room was. I did appreciate that there were no unnecessary noises. The staff was amazing.

2026-08-04 • via Nuitee
G
Guadalupe • solo_traveller • mx
9
Very helpful staff
Pros:

Very helpful and friendly staff, the hotel has everything yoy need for stay the night, it was clean and in a good location.

2026-08-04 • via Nuitee
Z
Zamarripa • family_with_children • us
10
Pros:

Everything was good.

2026-08-04 • via Nuitee
C
Christian • couple • us
10
2026-08-03 • via Nuitee
G
Gary • family_with_children • us
8
2026-08-03 • via Nuitee
W
Wilashia • family_with_children • us
5
Pros:

After my issue one staff was very nice calling to check up wish I knew her name.

Cons:

False advertisement make the hotel on website look like the actual hotel. Dirty walls and doors and towels. Weird people just coming to sit in the parking lot I had a basketball team full of young girls and it was a weird man sitting in front our hotel watching my girls they need more safety.

2026-08-03 • via Nuitee
H
Hany • couple • us
6
Pros:

It is newly Renovated except for the walls.
cost effective

Cons:

The train is very close near the freeway and blows its horn frequently throughout the night.
The walls needs to be repainted

2026-08-03 • via Nuitee
V
villegas • family_with_children • us
10
My stay was excellent
Pros:

Staff was friendly and nice

2026-08-03 • via Nuitee
S
Sarah • family_with_children • us
5
2026-08-03 • via Nuitee
C
Christian • couple • us
10
2026-08-03 • via Nuitee
F
Felix • solo_traveller • is
1
Pros:

Nothing

Cons:

When we arrived the place didn't quite look like on the pictures.
Our room felt moist and was not clean, there were some stains on the bed and sofa
also on the floor some foot prints and stains.
We decided not to stay there and look for different place.

2026-08-03 • via Nuitee
R
Richard • solo_traveller • us
1
still has my deposit and wifi doesn't work employees very bad
Pros:

on highway but no goo entry

Cons:

hard entry only 1

2026-08-03 • via Nuitee