Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location close to Patong, beach and markets
Several mentions of helpful and friendly staff
Generally considered good value for the price
Some rooms have handy amenities (fridge, balcony, kettle) and comfortable beds
Cons:
Stained/smelly towels and inconsistent/poor housekeeping
Breakfast frequently described as poor or skimped
Rooms need renovation; old/damaged furnishings and noisy street-facing rooms
Faulty A/C in some rooms, occasional lift breakdown and variable water pressure
Presence of mosquitoes and occasional unpleasant odors/noise

Categories

Cleanliness
1
Multiple reviews call out stained/smelly towels, inconsistent or poor housekeeping and bad cleaning of rooms/bathroom; a few reviews noted clean towels and daily cleaning, but net sentiment is negative.
Service
1
Several guests described staff as helpful and friendly, though at least one review reported unfriendly personnel; overall service sentiment is mildly positive.
Location
1
Consistently praised: close to Patong, short walks to beach, markets and main streets; location is frequently highlighted as a positive.
Room Quality
1
Many comments about aging rooms, need for renovation, moving tiles, damaged curtains and occasional good rooms (fridge, balcony); overall room condition leans negative.
Amenities
1
Mixed amenities: some rooms have fridge, kettle and water provided; notable negatives include faulty A/C (repaired unsuccessfully), lift breakdown, variable water pressure and presence of mosquitoes.
Value for Money
1
Several reviewers explicitly state good value or acceptable price for what is offered; value perception is generally positive given the price point.
Food and Beverage
1
Breakfast receives mixed-to-negative feedback: multiple comments calling the breakfast poor or skimped, although a few guests enjoyed the breakfast; overall leans negative.
Overall Experience
1
Despite notable issues (cleanliness, towels, some facilities), many guests found the stay acceptable due to location, helpful staff and value for money; overall sentiment is slightly positive when balancing pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 05:24

Property Description

Discover the perfect getaway at Patong Platinum, where comfort meets convenience in the heart of Patong Beach.

Ideal Location
Situated just a 12-minute stroll from Patong Beach, our hotel offers easy access to the sun, sand, and vibrant nightlife of the area. Enjoy the nearby Jungceylon Shopping Center, perfect for a day of shopping or dining just 700 yards from your door.

Comfortable Accommodations
Each room is designed with your relaxation in mind, featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even boast private balconies with stunning city views, ensuring an unforgettable experience.

Delectable Dining Options
Start your day right with our enticing buffet, American, or Asian breakfast, tailored to please every palate. With our 24-hour front desk and tour desk services available, we ensure a seamless stay, letting you explore all that Phuket has to offer.

Book your stay at Patong Platinum today for an unforgettable experience!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Virender Kumar family_with_children in
7
2026-04-04 via Nuitee
M
Minartz solo_traveller de
1
2026-04-04 via Nuitee
S
Svitlana couple ua
8
2026-04-03 via Nuitee
C
Chirag couple ca
5
2026-04-02 via Nuitee
S
Simon solo_traveller sk
7
Good value for money, but don’t expect much
Pros:

Good price
Comfortable bed

Cons:

Mold in bathroom
Not proper cleaning service (1 time out of 4)

2026-03-31 via Nuitee
B
BAKHTIAR family_with_children dk
8
2026-03-31 via Nuitee
B
Benhamidat solo_traveller fr
8
2026-03-30 via Nuitee
L
Linda family_with_children nl
8
2026-03-29 via Nuitee
B
Blake couple us
7
Pros:

entrance

Cons:

no windows in room

2026-03-29 via Nuitee
N
Nicolae couple ro
3
2026-03-28 via Nuitee
P
Pasquale couple it
8
2026-03-28 via Nuitee
K
Kameron james couple gb
1
Load off shit
Pros:

Nothin

Cons:

Everything

2026-03-27 via Nuitee
H
Hasan family_with_children tr
8
Güzel
Pros:

Fiyat perfonmas olarak iyiydi

2026-03-25 via Nuitee
A
Apostol Cristi extended_group ro
2
Cosmar!
Pros:

Greu de gasit ce anume ne-a placut. As spune ca nimic, nu as reveni. Aceasta cazare a reusit sa ne strice parte din concediu, daca aveam posibilitate, renuntam la sedere.

Cons:

Catastrofal. Am rezervat, pentru 11 nopti, camera cu balcon, am studiat pozele. Cand am fost cazati... fara balcon, realitatea nu seamana cu pozele de pe booking. Camere mici, nu era nici o diferenta de zgomot daca deschideai geamul, zgomot infernal. Am cerut schimbarea camerei, conform rezervarii facute. Ne-au spus ca nu au alte camere, daca nu ne convine, anuleaza rezervarea si sa mergem in alta parte. Dupa nenumarate telefoane la booking, mail trimis, cu sprijinul celor de la booking, am primit promisiunea ca ni se va schimba camera, dupa 2 nopti. A fost un cosmar, nu am putut dormi deloc. Dupa 2 zile, am primit o alta camera, bineinteles ca tot fara balcon, iar la geam erau amplasate toate aparatele exterioare de climatizare, care faceau un zgomot aproape constant, precum o betoniera. Lenjeria de pat rupta efectiv, carpita, prosoapele invechite. Am pozat si am aratat la receptie, atunci ni s-a schimbat cearceaful cu unul mai decent. Micul dejun serveste cateva feluri de mancare, totul rece, nu exista nimic cald (doar oua ochi, le face pe loc). Nu suntem pretentiosi, dar efectiv nu aveam de ales... Recipientul de apa fierbinte curgea pe jos, mizerie, recipiente murdare, mobilier invechit.

2026-03-24 via Nuitee
P
Pano Nikito family_with_children gr
10
2026-03-23 via Nuitee
M
Mehmet couple fi
10
2026-03-23 via Nuitee
C
Cecile couple fr
10
Très bon rapport qualité prix
Pros:

Tout

Cons:

Rien

2026-03-22 via Nuitee
S
skrettingland couple no
4
Cons:

dårlig frokost extremt dårlig vanntrykk i dysjen

2026-03-19 via Nuitee
M
marcoasiri family_with_children it
10
Tutto perfetto
Pros:

Gentilezza reception e pulizia camere

2026-03-19 via Nuitee
R
Robert solo_traveller au
7
Apart from the problem with the A/C the stay was OK
Pros:

Location was ideal for me. Staff are helpful

Cons:

The original room had a faulty A/C system. The technician attended on 4 ocassions and was unable to fix it. I was moved to another room for a day but the A/C still failed. In the end I was shift to a nice room that was suitable.

2026-03-17 via Nuitee