Poehma Lago Negro by Livá OFICIAL

Hotels
Rua Capri, 55 , Gramado , br

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Attentive staff
Beautiful rooms
Excellent location
Cons:
Cleanliness issues
Poor restaurant service

Categories

Cleanliness
1
Some reviewers mentioned issues with cleanliness and maintenance, impacting their overall experience.
Service
1
Numerous reviews highlighted the attentive and friendly service provided by the staff.
Location
1
Many guests praised the hotel's excellent location near attractions.
Room Quality
1
Rooms described as beautiful, spacious, and well-equipped in multiple reviews.
Amenities
1
Positive comments regarding the facilities, though some mentioned areas for improvement.
Value for Money
1
Mixed feedback on the value, particularly related to the restaurant prices.
Food and Beverage
1
Several reviews indicated dissatisfaction with the restaurant's offerings.
Overall Experience
1
Overall reviews were largely positive despite some criticisms, leading to a favorable yet cautious sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 16:26

Property Description

Experience a serene escape at Poehma Lago Negro by Livá OFICIAL, nestled in the heart of Gramado, just moments from the picturesque Black Lake.

Luxurious Comfort
Indulge in our air-conditioned rooms featuring elegant private bathrooms and complimentary WiFi, ensuring a restful stay in a refined ambiance.

Unwind and Recharge
Take advantage of our exclusive spa & wellness center, indoor pool, and sauna, designed to rejuvenate your mind and body after a day of exploring the enchanting surroundings.

Gastronomic Delights
Savor a delicious buffet breakfast served each morning, perfect for energizing your adventures ahead in this beautiful region.

Don't miss the opportunity to create unforgettable memories—book your stay at Poehma Lago Negro by Livá OFICIAL today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Ana family_with_children uy
10
Excelente! El muchacho de recepción de la noche un genio! Nos solucionó todo enseguida.
2026-02-11 via Nuitee
E
Eduardo family_with_children br
8
Bom custo benefício, boa estrutura e conforto, mas atendimento ainda pode melhorar
Pros:

Quartos novos e confortáveis.

Cons:

Jantar no restaurante deixa muito a desejar. Serviços inconsistentes: 1 dia nao limparam o quarto, as vezes tinha manobrista, as vezes nao.

2026-01-27 via Nuitee
G
Gustavo family_with_children br
10
Hotel novo, bem localizado e com equipe extremamente atenciosa.
Pros:

Instalações novas, quarto bem decorado e equipado, equipe super atenciosa e carinhosa com as crianças, bom café da manhã.

2026-01-27 via Nuitee
F
Ferreira family_with_children br
10
2026-01-25 via Nuitee
A
Ana Lícia extended_group br
8
2026-01-24 via Nuitee
L
Laura Liz family_with_children br
9
2026-01-22 via Nuitee
A
Ana Paula family_with_children ec
10
A very special and magical place!
Pros:

It is an amazing place, very well located and the rooms were beautiful and perfect.

Cons:

Everything was perfect! I want to go back!

2026-01-19 via Nuitee
G
Giovanna extended_group pt
10
NÃO VÃO SE ARREPENDER!
Pros:

No geral a nossa estadia foi excelente!! O staff incrível, café da manhã sensacional e com bastante variedade. É super perto do lago negro e do centro, o que facilita bastante para turistar. Além do hotel ser novo, organizado e limpo, eles são super atenciosos. ⭐️⭐️⭐️⭐️⭐️

2026-01-19 via Nuitee
R
Rafael couple br
10
2026-01-17 via Nuitee
F
Fernando family_with_children br
10
Ficamos encantados .Muito obrigado à todos.
Pros:

Tudo excelente !!! Muito Lindo e confortável, funcionários excepcionais e profissionais.

Cons:

Tudo foi maravilhoso.

2026-01-16 via Nuitee
V
vidal family_with_children br
10
Pros:

Correspondeu as expectativas

2026-01-15 via Nuitee
C
Claudio family_with_children br
10
Pros:

Atendimento da equipe, comodidades e localização.

2026-01-11 via Nuitee
family_with_children br
10
2026-01-06 via Nuitee
T
Tiago Rafael extended_group it
10
2025-12-30 via Nuitee
R
Rafael family_with_children br
9
2025-12-24 via Nuitee
K
Katiele extended_group br
7
confortável, equipe top, mas o restaurante é mto ruim.
Pros:

o café da manhã é ótimo, as acomodações também mto boas, porém acredito que o banheiro pode melhorar.

Cons:

o restaurante do hotel é mto caro e não entrega nada do que os pratos prometem.
Simplesmente o pior jantar da estadia toda em Gramado. Não indico .

2025-12-23 via Nuitee
L
Lais family_with_children br
10
Pros:

Tudo muito lindo e arrumado, hotel bem novo

2025-12-20 via Nuitee
B
Brambila family_with_children br
10
Espetacular
Pros:

Os quartos são novos , aconchegante, bem espaçoso e com uma vista linda . Ideal para quem estiver indo com a Família

2025-12-19 via Nuitee
N
Norberto family_with_children br
10
2025-12-18 via Nuitee
R
RIANE family_with_children br
10
2025-12-14 via Nuitee