Finch West Residence Suites - Hotel DUKE

Hotels
1275 Finch Avenue West , Toronto , ca

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and spacious apartments
Good location near public transport
Cons:
Complicated check in process
Dust in the room
Poor staff communication
No reception desk found

Categories

Cleanliness
1
Dust were everywhere from counter top to bed sheets.
Service
1
Check in procedure was extremely hard and complicated, and communication with staff was poor.
Location
1
Convenient location near metro station and easy access to public transportation.
Room Quality
1
The room had no walls or separation for privacy.
Amenities
1
Elevator access was extremely poor and the microwave and television did not work.
Value for Money
1
Not worth the money at all due to multiple issues.
Food and Beverage
1
A Tim Hortons right in the building was a great bonus.
Overall Experience
1
Multiple issues during stay with terrible check in experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 16:57

Property Description

Discover the perfect blend of comfort and convenience at Bright Suites Finch West steps to Metro by hotel DUKE in Toronto.

Modern Accommodations: Enjoy our stylish 4-star rooms featuring plush beds, air conditioning, flat-screen TVs, and private bathrooms equipped with complimentary toiletries. Selected rooms even offer a lovely terrace for a breath of fresh air.

Prime Location: Located just an 18-minute stroll from York University and close to major attractions like Aviva Centre and Vaughan Mills Shopping Centre, your urban adventure starts right here.

Exceptional Amenities: Stay connected with our complimentary WiFi, unwind in the lush garden, and take advantage of our private parking option for added convenience during your stay.

Don’t miss the chance to experience hospitality at its finest—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Ivanna solo_traveller ca
10
Pros:

The apartment was in excellent shape and clearly looked after. Made our trip much easier.

2026-01-31 via Nuitee
O
Oksana solo_traveller ca
10
Good
Pros:

Easy check in and pleasant stay

2026-01-25 via Nuitee
V
VLADISLAV solo_traveller ca
10
A comfortable, well-located apartment with great service — highly recommended!
Pros:

My stay at Bright Suites Finch West by GLOBALSTAY was outstanding. The apartment was clean, spacious, and well-equipped — perfect for both short and long stays. Having a Tim Hortons right in the building was a great bonus.

I especially appreciated the easy access to public transportation and the convenience of underground parking. Whether you're traveling by car or relying on transit, this location works extremely well.

2026-01-19 via Nuitee
T
Tinh solo_traveller us
4
Not recommended for international travelers who not familiar with different self checking in style
Pros:

Convenient location, room is big with full facilities for the stay.

Cons:

Check In procedure was extremely hard and complicated ,but when in is fine.
Dust were everywhere from counter top to bed sheets
Car parking garage was not work from time to time, stuck for hour insite the facility dues to no car.
Even tho said staffs 24/7, No staffs on side to help or giving out instructions, they only communicate through WhatsApp from time to time at their convenient when I was checking in late in the evening due to international flight. During the check in and stay, communications were hard as well because staffs again only communicate through WhatsApp when they want.

2026-01-18 via Nuitee
M
Milena solo_traveller ca
10
Pros:

New building, great location right near metro station.

2026-01-15 via Nuitee
I
Irina solo_traveller ca
10
2026-01-09 via Nuitee
S
Sera couple ca
1
HORRIBLE
Pros:

Nothing

Cons:

We couldn’t even find a reception desk. It took us almost three hours to find it and we never did. I tried contacting the facility and NOBODY ANSWERED. AND NOBODY COULD TELL US WHERE TO FIND IT. We eventually gave up and found a hotel. AND WE WERE TIRED FROM TRAVELING AND WALKING AROUND TRYING TO FIND IT. AND TO TOP IT OFF, I DIDN’T GET MY MONEY BACK. HORRIBLE PLACE. NEVER TRY TO STAY HERE! YOU WILL WASTE YOUR TIME AND NOT GET YOUR MONEY BACK! HORRIBLE!

2026-01-09 via Nuitee
E
Eugene solo_traveller ca
10
Pros:

One of the best apartments I’ve stayed in. Highly recommend!

2025-12-31 via Nuitee
J
James solo_traveller ca
10
Pros:

Great stay, I was happy with everything

2025-12-29 via Nuitee
E
Elena solo_traveller ca
10
Excellent stay
Pros:

Excellent stay! Very clean, modern and comfortable apartment

2025-12-21 via Nuitee
E
Elodie extended_group ca
7
2025-10-20 via Nuitee
J
Jonathan family_with_children ca
4
Not worth the money at all
Pros:

Place was clean, the Room had no walls or separation for privacy

Cons:

Elevator access was extremely poor had to walk 8 floors four times to get to room
Microwave didn’t work
Television did not work
Having to be confined to the room because the entire building was locked at 5 pm was terrible

2025-10-06 via Nuitee
K
Katrine young couple ca
1
Bad
Pros:

Nothing they would not host us no matter how many options we gave and what we could provide with the money they did not return even though they cancelled our booking we spent almost 600 for 2 NJ ignts

2025-07-06 via Nuitee
M
Mantie young couple us
10
North York nice
Pros:

The view and location to Rogers Stadium. I have wheelchair too, plenty of room to use WC!

Cons:

Nothing really

2025-07-01 via Nuitee
Z
Zion group ca
9
Superb
2025-06-08 via Nuitee
E
Eugene review category business travellers ca
10
Exceptional
Pros:

Amazing new property, very clean, supportive host

Cons:

Nothing

2025-06-08 via Nuitee
N
Nai review category business travellers ca
5
Passable
Pros:

Disappointed experience.

Cons:

The property is not clean and neat enough and the air conditioning system is loud and unadjusted therefore it was little cold inside the room.

2025-01-04 via Nuitee