Crisol - Frente a la Parroquia de San Miguel Arcángel

Hotels
PORTAL ALLENDE 8 , Querétaro , mx

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Friendly staff
Cons:
Hidden fees
Noise from nearby bars
Unhelpful service

Categories

Cleanliness
1
Some reviews mention cleanliness positively, but issues like humidity and charge for stained linens impact the sentiment.
Service
1
Mixed feedback on service; staff were friendly at times but often cited as unhelpful or unprofessional.
Location
1
The location is consistently praised across reviews as excellent.
Room Quality
1
Room quality is reported to have issues like smell and soundproofing, though some guests appreciate cleanliness and new condition.
Amenities
1
Amenities received mixed feedback; while some appreciated the updates, other guests found significant shortcomings.
Value for Money
1
Several guests noted hidden fees and overcharging which affected their perception of value.
Food and Beverage
1
Food quality praised in some comments but limited mentions overall.
Overall Experience
1
Overall experience varies from great stays to significant complaints, reflecting a mixed sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-17 21:16

Property Description

Discover the charm and comfort of Crisol - Frente a la Parroquia de San Miguel Arcángel, nestled in the heart of San Miguel de Allende.

Prime Location
Experience the vibrant culture as you’re just steps away from the Historic Museum and the stunning Church of St. Michael the Archangel. Enjoy seamless access to local attractions that will enrich your stay.

Comfortable Accommodations
Unwind in our air-conditioned, elegantly designed rooms equipped with free WiFi, flat-screen TVs, and luxurious private bathrooms. Some rooms also feature inviting balconies for a relaxing escape.

Exceptional Service
Our friendly staff speaks both English and Spanish, ensuring that your needs are met with care. From concierge services to tour assistance, we are dedicated to creating an unforgettable experience for every guest.

Embrace the allure of San Miguel de Allende and book your stay at Crisol today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Luis Enrique couple mx
8
Pros:

La ubicación

Cons:

Me ofrecen frente a la Plaza y me dieron habitación a una calle donde hay un bar con mucho ruido que da a las habitaciones
El check inn lo cobran muy alto cuando en otros hoteles si hay disponibilidad lo dan como un servicio

2026-02-28 via Nuitee
M
Marielmy couple pr
10
excelente ubicación, muy limpio y acogedor. Personal muy amable
Pros:

La ubicación es excelente, la terraza tiene vista a la parroquia, muy limpio, el personal muy amable. en mi caso querían darme una habitación en el otro Hotel que tienen pero la señorita que me atendió nos busco habitación en el que esta frente a la parroquia

2026-02-23 via Nuitee
R
Rodriguez couple mx
9
The room was clean and ir was a good stay
Pros:

The location

Cons:

There was music outside wich made it hard for us to sleep

2026-02-23 via Nuitee
R
Ramiro couple us
10
It was a great stay, the young staff was really professional and knowledgeable. I was impressed on how young they are an
Pros:

It’s in a great location, clean and well maintained.

Cons:

There is nothing bad to say since it’s kept really well.

2026-02-22 via Nuitee
E
Eloisa couple mx
10
2026-01-30 via Nuitee
J
JACOB ARTURO family_with_children mx
6
Ok for a short stay
Pros:

Location and cost-benefit. Updated room with amenities including capsule coffee machine. Great water pressure and comfortable bed. Pet friendly.

Cons:

Asked for a room change as first one had a terrible humidity or sewer smell. Second one was better but smell still there. Rooms in the building we were located had really bad sound proofing and the door let all noise from downstairs’ bar in. Overcharged a stain on the duvet at check out just because. And the stairs to the last floor had one step higher than the others which caused several people to misstep.

2026-01-26 via Nuitee
F
Francisco couple us
1
2026-01-24 via Nuitee
E
Elizabeth extended_group mx
10
2026-01-08 via Nuitee
S
Shayna extended_group us
9
Great value in an unbeatable location
Pros:

Incredible, unbeatable location. Really friendly staff. Nice aesthetic. Very clean.

Cons:

The bed wasn’t super comfortable to me but my partner slept really well so I think it’s a preference.

2025-12-31 via Nuitee
Y
Yadira family_with_children us
10
Pros:

It was a great stay

Cons:

It did not have mirror at the room only in restroom, and they charged 600 pesos for a towel that had hair color stain, I think that was way over prized .

2025-12-28 via Nuitee
E
Eduardo couple us
10
Excelente
Pros:

Muy céntrico

2025-12-24 via Nuitee
J
Jose D couple us
10
Muy buena aunq faltaron mas días para conocer más
Pros:

La ubicación excelente muy limpio

Cons:

Todo muy bien

2025-12-23 via Nuitee
V
Virginia solo_traveller us
10
2025-12-21 via Nuitee
N
Norma couple mx
8
Pros:

La ubicación, limpio, tenía accesorios plancha etc.

Cons:

No tiene elevador, escalera muy inclinada personal no es amable

2025-12-05 via Nuitee
V
Viviana solo_traveller us
9
Great Hotel! Highly recommend!
Pros:

The location was amazing, great view of the Parroquia de San Miguel Arcangel from the rooftop, it is currently under construction for a future restaurant which I’m sure will be awesome, I tried their current location and the food and service were spectacular. Special shout out to Alex, he was very helpful and friendly! Will definitely stay here next time I am in town.

2025-12-04 via Nuitee
J
Juárez Martínez couple mx
10
2025-12-02 via Nuitee
O
Oscar Ivan couple mx
10
Excelente
Pros:

Ubicación y servicio

Cons:

Nada

2025-11-27 via Nuitee
R
Rodolfo couple mx
10
2025-11-20 via Nuitee
M
Mena family_with_children mx
4
No me volvería a hospedar aquí.
Pros:

Lugar limpio y céntrico.

Cons:

No me volvería a hospedar aquí. El personal poco amable, y muchos hidden fees. El hotel está bonito y céntrico pero hay otras opciones con las mismas características por menor precio. Te cobran un fee de 280MN POR HORA por early check in, y también me querían retener mi depósito porque una toalla tenía maquillaje. Mi hermana viajó conmigo y se hospedo en otro lugar en la misma área y la dejaron hacer early check in sin costo y el personal muy amable.

2025-11-18 via Nuitee
A
Angel couple gt
10
2025-11-09 via Nuitee