Tori crown hotel

Hotels
36/7 ซอย เพชรบุรี 13 ประตูน้ำ , Bangkok , th

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Nice location
Helpful staff
Cons:
Dirty rooms
Insect problems
Poor amenities
Lack of cleanliness

Categories

Cleanliness
1
Reports of dirty rooms, including used condoms and cockroaches.
Service
1
Staff was helpful and responsive despite issues.
Location
1
Nice location with easy access to transport.
Room Quality
1
Rooms were old and not well maintained.
Amenities
1
Basic amenities were available but not well kept.
Value for Money
1
Considering the condition of the hotel, value is poor.
Food and Beverage
1
No mention of food and beverage services.
Overall Experience
1
Overall experience was highly negative due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-09 17:45

Property Description

Discover the elegance of Tori Crown Hotel, a premier 4-star retreat in the heart of Bangkok.

Prime Location
Nestled just a mile from renowned attractions like Siam Discovery and Gaysorn Village Shopping Mall, explore the vibrant shopping and cultural experiences that Bangkok has to offer.

Exceptional Amenities
Enjoy 24-hour front desk assistance, seamless airport transportation, and delectable room service, all complemented by fast, free WiFi throughout the hotel.

Indulgent Dining
Start your day with a delightful à la carte or classic American breakfast, setting the perfect tone for your adventures in the city.

Experience a blend of luxury and convenience—book your stay at Tori Crown Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Cañedo extended_group ph
9
2026-02-27 via Nuitee
S
Sandeepa extended_group lk
9
2026-02-09 via Nuitee
A
Arnel extended_group us
8
Pros:

Friendly staff

Cons:

All staff are nice & very helpful

2026-02-08 via Nuitee
G
gurpreet singh family_with_children in
10
2026-01-16 via Nuitee
S
Saurav Kumar couple in
1
Pros:

Nothing

Cons:

Both of booking.com and Tori hotel are cheater and fraud.

2026-01-15 via Nuitee
A
Ahmed extended_group mv
10
2026-01-14 via Nuitee
S
Sándor solo_traveller hu
7
Nice location, amazing staff
Pros:

Nice location, easy access from BTS and Airport link, very nice and helpful staff.

Cons:

As it is downtown, you can’t avoid some bugs at the hotel. With decent cleaning it could be erased.

2025-12-04 via Nuitee
I
Iolanta family_with_children lv
6
Гостиница для быстрых утех
Pros:

Рядом с метро, рядом seven/11, хороший массаж внизу

Cons:

Заехали на 3 ночи в типо "лучший номер" гостиницы, и войдя в большой красивый номер, первое что увидели - в комнате у кровати в мусорнике- использованный презерватив (просто жесть) ::((( а так же были грязные перегородки в душевой... пожаловались администратору, который на удивление был чрезвычайно отзывчивым и вызвав уборщицу велел все убрать, а нам предложил показать другие номера на выбор... посмотрев несколько номеров, ужаснулись их ветхим состоянием и решили вернуться в тот который был в процессе уборки..
На второй вечер нас посетил таракан🤦‍♀️ и мы не выдержали, собрали вещи и пошли ночевать в ругой отель неподалеку .
Из плюсов в этом отеле очень отзывчивый и дружелюбный персонал, и он находиться близко к станции метро которое идет прямо в аэропорт
Из минусов - старые номера и задрыпанная мебель , а если вам повезло попасть в улучшенный номер, то скорей всего там кто-то побыстрому придавался утехам, оставив в чистом номере использованные доказательства..

2025-11-23 via Nuitee
B
Blaid73 family_with_children no
10
2025-08-31 via Nuitee
H
Hnin Sandar family_with_children jp
2
2025-08-30 via Nuitee
S
Sakaoduean family_with_children nl
5
Pros:

It was a transit city break. The bed was good firm and bedsheets were clean. All facilities are there for use inc hair dryer, fridge and kettle. But they didn't have room available and offered other hôtel de lavender nearer to prathuman. The room is very noisy but good location for shopping .

Cons:

They have a free shuttle but only operating after 1pm. Noisy and floor presents some cockroaches.

2025-08-25 via Nuitee
L
Leif family_with_children se
7
2025-08-10 via Nuitee
ณัฏฐา family_with_children th
7
2025-08-08 via Nuitee
K
Katherine extended_group ph
10
Pros:

It easy to communicate

2025-08-01 via Nuitee
S
Suci extended_group my
10
2025-07-22 via Nuitee
R
Robert Wallace 99 couple gb
1
Stayed 2 hours long enough to book another hotel how this is 4 star more like 2 star
Pros:

Nothing

Cons:

No not water
Balcony doors locked
No breakfast only a sandwich delivered to room
No coffee
No kettle
No swimming pool as put on filter and redid search online and was still saying pool ????

2025-07-12 via Nuitee
S
Sookhooreea with friends mu
7
Good
2025-07-10 via Nuitee
Q
Queen young couple th
6
Pleasant
2025-06-04 via Nuitee
A
Abhishek review category business travellers in
5
Passable
Pros:

location is good

Cons:

cockroches in room & toilet, breakfast in room very ordinary

2025-06-03 via Nuitee
A
Abiog group ph
10
A lovely and comfortable stay with warm, helpful staff.
Pros:

The staff were incredibly friendly and accommodating throughout my stay. The hotel had a cozy, modern design and everything was clean and well-maintained.

2025-05-17 via Nuitee