Jungla Hotel Boutique

Hotels
Av Cristóbal Colón 19B , San Cristóbal de Las Casas , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Garden
Pets allowed
Hiking
Airport shuttle
Ironing service
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Review Highlights

Pros:
Great central location
Stylish, well-designed property and rooms
Comfortable, large beds
Friendly and helpful staff
Spotlessly clean
Nice toiletries and quality in-room items (filtered water, frigobar)
Atmospheric fireplace / chimenea (romantic when working)
Cons:
Very cold rooms / poor heating despite fireplace; high ceilings worsen heat retention
Fireplace often ineffective; seems more decorative than a real heat source
Unreliable hot water and low shower pressure
Drafty main door in some units
Some furniture uncomfortable (concrete seating); acoustics can be poor
Misleading photos of shared areas and towel/change policy inconsistency
Check-in time / reception description confusion

Categories

Cleanliness
1
Multiple guests describe the accommodation as very clean and spotlessly clean.
Service
1
Staff repeatedly described as friendly, helpful and attentive; staff saved luggage and were praised, though one guest had an issue with towel change policy.
Location
1
Consistently highlighted as central and excellent — great location and easy access to attractions.
Room Quality
1
Mixed: very comfortable large beds and attractive design but major functional issues — very cold rooms (high concrete ceilings, poor heating), some uncomfortable furniture, drafty door and acoustic problems.
Amenities
1
Amenities are attractive (chimenea, toiletries, filtered water, frigobar) but several functional negatives: unreliable hot water, low shower pressure, fireplace often more gimmick than effective heating.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Mixed-to-positive overall impressions: many guests report fantastic or exceptional stays thanks to design, location and staff, but persistent practical issues (cold, hot water, shower pressure, occasional service quirks) balance the sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:41

Property Description

Discover the perfect retreat at Jungla Hotel Boutique, where tranquility meets comfort in the heart of San Cristóbal de Las Casas.

Elegant Accommodations
Our spacious rooms are designed with your relaxation in mind, featuring cozy desks, private patios with stunning garden views, and comfortable seating areas. Selected rooms even offer kitchen facilities for added convenience.

Convenient Location
Nestled just a 7-minute stroll from San Cristobal Cathedral, our hotel gives you easy access to local attractions like Del Carmen Arch and Na Bolom Museum, allowing you to immerse yourself in the rich culture of the region.

Exceptional Amenities
Enjoy 24-hour front desk service, seamless airport transportation, and complimentary WiFi throughout your stay, ensuring you have everything you need for a stress-free getaway.

Experience the charm of San Cristóbal de Las Casas; book your stay at Jungla Hotel Boutique today!

Important information:

Parties are not allowed at the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alisha • couple • ch
9
Pros:

Grosses und bequemes Bett, sauber und sehr gute Lage. Sehr ruhige Lage und tolles kleines Gärtchen, dass man vom Bett sieht.

Cons:

Es gibt leider keine gemeinschaftliche Aufenthaltsräume oder eine Küche. Wenn man das nicht braucht ist es wirklich top.

2026-09-11 • via Nuitee
L
Luca • extended_group • au
10
2026-09-10 • via Nuitee
I
Ivan • solo_traveller • us
9
Pros:

Comfort and size of rooms

Cons:

Water pressure and hot water in showers not hot enough

2026-09-09 • via Nuitee
S
Silvia • extended_group • es
7
2026-09-05 • via Nuitee
M
Maurice • couple • ie
9
Pros: Beautiful space & ideal location. Cons: Weak Water & have to knock to get in!
Pros:

Location is ideal
Staff are friendly
Room was lovely

Cons:

You have to knock to get in. Which is a bit annoying.
Water pressure of shower was shockingly weak.

2026-09-05 • via Nuitee
E
Ebony • solo_traveller • us
9
Pros:

Location, architecture, comfortable bed, quiet.

Cons:

Water didn't get hot.

2026-08-29 • via Nuitee
I
Ingrid • couple • es
10
Repetiría
Pros:

La ubicación, el diseño y el espacio de la habitación dividido por salas y con fuego y leña para la chimenea.

Cons:

Para decir algo, el agua de la ducha podría estar un pelín más caliente.

2026-08-27 • via Nuitee
N
Natashia • couple • us
9
2026-08-25 • via Nuitee
E
Erika Gabriela • couple • cl
10
2026-08-24 • via Nuitee
S
Sanchez • solo_traveller • mx
8
2026-08-23 • via Nuitee
C
Carlos • solo_traveller • jp
10
Pros:

Everything.

Cons:

Being told we had to pay to leave our bags.

2026-08-21 • via Nuitee
P
Paolo • extended_group • it
10
Un'oasi moderna e luminosa: spazi ampi, camino accogliente e massima privacy per tutti
Pros:

La casa moderna con bellissime vetrate, aveva spazi grandi adatti a un gruppo di amici, camere spaziose. La parte più bella il soggiorno con la cucina e il camino acceso dove abbiamo potuto goderci le ns serate.

Cons:

Niente tutto bene

2026-08-20 • via Nuitee
M
Montserrat • couple • es
9
Bona ubicació i molt còmode
Pros:

Bona ubicació i espai agradable

Cons:

La nostre habitació tenia una gotera al arribar, i feia una mics de fred

2026-08-19 • via Nuitee
A
Alfonso • couple • mx
9
Muy bien
Pros:

La ubicación la limpieza

Cons:

Pueden mejorar las almohadas

2026-08-17 • via Nuitee
R
Ritchie • couple • ca
9
2026-08-16 • via Nuitee
A
Amelia • family_with_children • mx
10
2026-08-14 • via Nuitee
O
Oriana • solo_traveller • cz
10
Hotel sorprendente!!!
Pros:

Sorprendente diseño y ambientación, el personal muy amable y atento a nuestras solicitudes.
Totalmente recomendable.

Cons:

Nada

2026-08-14 • via Nuitee
I
Igor • couple • es
9
2026-08-09 • via Nuitee
G
G Morales • couple • fr
7
Hotel bonito y céntrico, pero no me volvería a hospedar ahí.
Pros:

Hotel muy bonito situado en el centro de San Cristóbal.

Cons:

El agua no salía siempre caliente. El personal tardaba a veces para salir a abrir la puerta, los huéspedes no tienen llave de la entrada principal. El primer día hubo una inundación y nos dieron la habitación un poco más tarde. Un día después de dejar el hotel me di cuenta en una de las bolsas que dejé en la habitación durante nuestra estancia ya no estaban 50€ que había dejado ahí. Estuvimos 5 días. Es una pena.

2026-08-04 • via Nuitee
R
Rosendo • solo_traveller • mx
10
Pros:

Todo estuvo increíble, desde el diseño del lugar hasta la cama, sin embargo, no todo fue bueno. Se tardaron más de 1 semana en entregar mi factura. Entendía que no me la querían dar.

Cons:

No entregan factura de inmediato o cuando se las solicitaste, yo pensaría que lo hacen cansado para no facturar

2026-07-22 • via Nuitee