Excelsior Hotel Downtown

Hotels
Al Rigga Road next to Rigga Metro Station , Dubai , ae

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa)
Central location near metro and shopping
Clean rooms reported by several guests
Good value for money
Quiet/peaceful environment
Free parking
Convenient for budget travelers
Cons:
Rooms old and in need of updating
Some reports of unclean rooms and dirty heater
No hot water / low shower pressure
Limited or poor breakfast/food selection
Occasional noise (hear others)
One review alleges scams
Reception/ lobby decor outdated

Categories

Cleanliness
1
Mixed signals: several guests praised cleanliness ('Clean room', 'Very clean', 'I like the whole place and cleanliness'), but multiple reviews report unclean rooms, dirty heater and complaints in Russian about dust and missing toiletries.
Service
1
Strongly positive: many mentions of helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa) and repeated praise for reception and hospitality.
Location
1
Consistently positive: praised for central location in Al Rigga/Deira, walking distance to metro, close to shopping and eateries.
Room Quality
1
Generally negative: multiple comments that rooms are old and need updating, some rooms dirty, shower pressure low and no hot water reported.
Amenities
1
Mixed-to-negative: free parking noted, but issues raised with heater cleanliness, no hot water, limited breakfast options and missing bathroom amenities in some reports.
Value for Money
1
Positive overall: several guests explicitly call it good value and reasonably priced for a quiet, convenient stay.
Food and Beverage
1
Slightly negative: breakfast described as limited but adequate by some; others note poor food selection.
Overall Experience
1
Generally positive: many guests report great experiences, would rebook and recommend; a few isolated negative reports (e.g., scam accusation) exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 20:17

Property Description

Discover the perfect blend of luxury and convenience at Vision Imperial Hotel, located in the heart of Deira.

Unmatched Amenities
Experience our rooftop fitness center and temperature-controlled outdoor pool—ideal for invigorating workouts and relaxation under the sun.

Stylishly Appointed Rooms
Our modern rooms feature flat-screen TVs, panoramic city views, and elegant furnishings, ensuring a comfortable and memorable stay.

Dining Delights
Indulge in a culinary journey at our restaurant, or unwind at the Lobby Café with freshly brewed Arabic coffee and delectable pastries.

Just a stone's throw from major shopping malls and near Dubai International Airport, the Vision Imperial Hotel is your gateway to the vibrant city. Book your stay with us today!

Important information:

Guests are required to show a valid Emirates ID or valid passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
khamis • extended_group • ae
8
شكرا عاشه
Pros:

شكرا

Cons:

شكرا

2026-06-13 • via Nuitee
J
Jeanette • solo_traveller • ae
10
Pros:

Very accomodating staff.
It was a very nice place to relax and its clean
Thankyou so much i will comeback again next time

2026-06-13 • via Nuitee
M
Muhammed • couple • sa
10
2026-06-13 • via Nuitee
K
Kent • couple • ae
5
2026-06-13 • via Nuitee
A
Alexandre • solo_traveller • br
1
2026-06-13 • via Nuitee
S
Selvin • solo_traveller • ca
10
Great value in downtown Deira
Pros:

Affordable, clean, and comfortable accommodation in a convenient location with friendly and professional staff that are very responsive and eager to please

2026-06-13 • via Nuitee
V
Valencia • couple • ae
8
2026-06-13 • via Nuitee
V
Valencia • couple • ae
8
2026-06-13 • via Nuitee
M
MUHAMMAD • couple • ae
8
2026-06-13 • via Nuitee
M
Muhammed • couple • sa
10
2026-06-13 • via Nuitee
M
mae • family_with_children • ae
8
Pros:

It was comfortable. The receptionists and all the staff are very kind and accommodating.

2026-06-12 • via Nuitee
T
Twahir Said • solo_traveller • ae
9
Pros:

The friendly staff the quiet environment the comfortability

2026-06-12 • via Nuitee
A
Abanico • solo_traveller • ae
9
2026-06-12 • via Nuitee
A
Audril • solo_traveller • ae
10
Pros:

It is very good

Cons:

I liked everything

2026-06-12 • via Nuitee
S
Sonza • solo_traveller • ph
10
Pros:

Very good hotel! Choosing here always because of good room and receptionist was so kind!Ms. Asya thankyou!

2026-06-12 • via Nuitee
A
Angelie • extended_group • it
10
Thanks asha
Pros:

Amazing stay especially Asha from the reception she is just wow. Thanks asha for you assistance must visit i will definitely come again

Cons:

Room was cleaned

2026-06-12 • via Nuitee
Y
Yousuf • couple • qa
10
Keep it always
Pros:

Outstanding hotel I will book always and also the staff , Mahmoud, said , asha

Cons:

Nothing

2026-06-12 • via Nuitee
H
Hany • solo_traveller • eg
8
Pros:

Location, parking

Cons:

Crowded areas

2026-06-12 • via Nuitee
K
khamis • couple • ae
10
شكرا للسيده عاشه موظفة الاستقبال
Pros:

النظافه

Cons:

شكرا

2026-06-12 • via Nuitee
أبويوسف • family_with_children • om
9
Pros:

فندق جميل وهادي ، و الموظف محمود بصراحة شاب لطيف و تعامله جميل وما قصر معانا

2026-06-12 • via Nuitee