Excelsior Hotel Downtown

Hotels
Al Rigga Road next to Rigga Metro Station , Dubai , AE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa)
Central location near metro and shopping
Clean rooms reported by several guests
Good value for money
Quiet/peaceful environment
Free parking
Convenient for budget travelers
Cons:
Rooms old and in need of updating
Some reports of unclean rooms and dirty heater
No hot water / low shower pressure
Limited or poor breakfast/food selection
Occasional noise (hear others)
One review alleges scams
Reception/ lobby decor outdated

Categories

Cleanliness
1
Mixed signals: several guests praised cleanliness ('Clean room', 'Very clean', 'I like the whole place and cleanliness'), but multiple reviews report unclean rooms, dirty heater and complaints in Russian about dust and missing toiletries.
Service
1
Strongly positive: many mentions of helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa) and repeated praise for reception and hospitality.
Location
1
Consistently positive: praised for central location in Al Rigga/Deira, walking distance to metro, close to shopping and eateries.
Room Quality
1
Generally negative: multiple comments that rooms are old and need updating, some rooms dirty, shower pressure low and no hot water reported.
Amenities
1
Mixed-to-negative: free parking noted, but issues raised with heater cleanliness, no hot water, limited breakfast options and missing bathroom amenities in some reports.
Value for Money
1
Positive overall: several guests explicitly call it good value and reasonably priced for a quiet, convenient stay.
Food and Beverage
1
Slightly negative: breakfast described as limited but adequate by some; others note poor food selection.
Overall Experience
1
Generally positive: many guests report great experiences, would rebook and recommend; a few isolated negative reports (e.g., scam accusation) exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 20:17

Property Description

Discover the perfect blend of luxury and convenience at Vision Imperial Hotel, located in the heart of Deira.

Unmatched Amenities
Experience our rooftop fitness center and temperature-controlled outdoor pool—ideal for invigorating workouts and relaxation under the sun.

Stylishly Appointed Rooms
Our modern rooms feature flat-screen TVs, panoramic city views, and elegant furnishings, ensuring a comfortable and memorable stay.

Dining Delights
Indulge in a culinary journey at our restaurant, or unwind at the Lobby Café with freshly brewed Arabic coffee and delectable pastries.

Just a stone's throw from major shopping malls and near Dubai International Airport, the Vision Imperial Hotel is your gateway to the vibrant city. Book your stay with us today!

Important information:

Guests are required to show a valid Emirates ID or valid passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rogelyn T. • solo_traveller • ae
10
Pros:

I like this hotel super clean and good staff friendly

Cons:

Don't have ref

2026-09-12 • via Nuitee
A
Ahmed • couple • ae
10
Very clean hotel also staff friendly and helpful special thanks to umair from front counter resection he was so kind
Pros:

Very clean hotel also staff friendly and helpful special thanks to umair from front counter resection he was so kind

Cons:

Very clean hotel also staff friendly and helpful special thanks to umair from front counter resection he was so kind

2026-09-12 • via Nuitee
C
Catapang • solo_traveller • ae
10
Pros:

Nice the staff asha & sayed.. 100%

2026-09-12 • via Nuitee
A
Abegail • solo_traveller • ae
5
2026-09-12 • via Nuitee
I
Ibrahim Franck • solo_traveller • bf
9
Pros:

The hotel is very clean, and the restaurant at the 7th floor has good food and good service. Big thanks to my friend "Omar" at the desk of the hotel who is very cool. My stay there was very plaisant. For sure, next trip, I will be there again.

2026-09-12 • via Nuitee
J
Jaafar • solo_traveller • ph
10
2026-09-11 • via Nuitee
M
Madla • solo_traveller • ph
10
Pros:

The room is clean Asha is very helpful and nice

Cons:

Nothing

2026-09-11 • via Nuitee
A
Abdelmoniem • solo_traveller • ae
10
Pros:

Goooood

Cons:

No thing

2026-09-11 • via Nuitee
M
Malik • family_with_children • ae
9
2026-09-11 • via Nuitee
D
Dritz • solo_traveller • ae
8
2026-09-11 • via Nuitee
M
Malik • family_with_children • ae
9
Pros:

Hotel Location and front desk staffs are Excellent Service

Cons:

House keeping not good at all

2026-09-11 • via Nuitee
C
Cheryl • couple • ae
8
Pros:

It’s great stay , staff are very accommodating, especially Asha

2026-09-11 • via Nuitee
R
RAHUL SARAF • solo_traveller • in
6
Pros:

Nothing

Cons:

Nothing

2026-09-11 • via Nuitee
C
Cheryl • solo_traveller • ae
10
2026-09-11 • via Nuitee
V
venugopal • solo_traveller • in
10
Pros:

It was good stay, very convient to AI Rigga metro station

Cons:

Nothing

2026-09-10 • via Nuitee
Y
Yamin • solo_traveller • gb
10
Outstanding
Pros:

I loved umair hospitality . Very kind man very helpful . Very good staff member . Taken care of us

Cons:

Nothing . Everything was perfect

2026-09-10 • via Nuitee
M
Mustafa • couple • de
10
Pros:

My stay was very wonderful thanks to Umair he good us very good thank you Umair your hospitality and helping for us location also good housekeeping staff also good

2026-09-10 • via Nuitee
P
Paul • couple • gb
7
Good hotel great location
Pros:

Great location and quiet

Cons:

Everything is fine the room is dated but what do you expect for the price

2026-09-10 • via Nuitee
P
Paul • couple • gb
7
Good hotel great location
Pros:

Great location

Cons:

The room on 7th floor is more modern than room on the 6 th floor but it is much more noisier on the 7 th floor

2026-09-10 • via Nuitee
J
jawad • solo_traveller • ae
10
Pros:

Thanks really mr mahmoud for welcoming yohbare very kind also mr umir . Mr mustafa ans tha manager Mr tamer i appreciate and i will be back soon

2026-09-09 • via Nuitee