Excelsior Hotel Downtown

Hotels
Al Rigga Road next to Rigga Metro Station , Dubai , ae

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa)
Central location near metro and shopping
Clean rooms reported by several guests
Good value for money
Quiet/peaceful environment
Free parking
Convenient for budget travelers
Cons:
Rooms old and in need of updating
Some reports of unclean rooms and dirty heater
No hot water / low shower pressure
Limited or poor breakfast/food selection
Occasional noise (hear others)
One review alleges scams
Reception/ lobby decor outdated

Categories

Cleanliness
1
Mixed signals: several guests praised cleanliness ('Clean room', 'Very clean', 'I like the whole place and cleanliness'), but multiple reviews report unclean rooms, dirty heater and complaints in Russian about dust and missing toiletries.
Service
1
Strongly positive: many mentions of helpful, friendly staff (Asha, Mahmoud, Tamer, Mustafa) and repeated praise for reception and hospitality.
Location
1
Consistently positive: praised for central location in Al Rigga/Deira, walking distance to metro, close to shopping and eateries.
Room Quality
1
Generally negative: multiple comments that rooms are old and need updating, some rooms dirty, shower pressure low and no hot water reported.
Amenities
1
Mixed-to-negative: free parking noted, but issues raised with heater cleanliness, no hot water, limited breakfast options and missing bathroom amenities in some reports.
Value for Money
1
Positive overall: several guests explicitly call it good value and reasonably priced for a quiet, convenient stay.
Food and Beverage
1
Slightly negative: breakfast described as limited but adequate by some; others note poor food selection.
Overall Experience
1
Generally positive: many guests report great experiences, would rebook and recommend; a few isolated negative reports (e.g., scam accusation) exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 20:17

Property Description

Discover the perfect blend of luxury and convenience at Vision Imperial Hotel, located in the heart of Deira.

Unmatched Amenities
Experience our rooftop fitness center and temperature-controlled outdoor pool—ideal for invigorating workouts and relaxation under the sun.

Stylishly Appointed Rooms
Our modern rooms feature flat-screen TVs, panoramic city views, and elegant furnishings, ensuring a comfortable and memorable stay.

Dining Delights
Indulge in a culinary journey at our restaurant, or unwind at the Lobby Café with freshly brewed Arabic coffee and delectable pastries.

Just a stone's throw from major shopping malls and near Dubai International Airport, the Vision Imperial Hotel is your gateway to the vibrant city. Book your stay with us today!

Important information:

Guests are required to show a valid Emirates ID or valid passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
A
ahmed • solo_traveller • ae
7
2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Great team all around and comfortable stay.
Pros:

Great team all around and comfortable stay.

2026-08-22 • via Nuitee
A
Afzal • family_with_children • pk
10
2026-08-21 • via Nuitee
R
Rodante • solo_traveller • ae
10
2026-08-21 • via Nuitee
الجابري • solo_traveller • om
7
Pros:

لا شي

Cons:

لا شي

2026-08-21 • via Nuitee
H
Hasan • couple • ae
10
Pros:

Amazing stay room was good the frint office staff espeically Asha was very corporatuve syed and jakir also thanks

2026-08-21 • via Nuitee
R
Rose_ingua • solo_traveller • ae
9
Pros:

The staff are friendly.very accomodating .thanks to mohammad .room its clean

2026-08-20 • via Nuitee
J
jawad • solo_traveller • ae
10
Pros:

I really thank full to Receptionist Mr Umair & Mr Mustafa they r kind .. it's was amazing staff are nice .

2026-08-20 • via Nuitee
B
Bilel • couple • ae
10
I enjoy my time ,very good and comfortable hotel with nice employees
Pros:

Very clean and comfortable

Cons:

Everything

2026-08-20 • via Nuitee
M
Mahmoud • couple • ae
10
Pros:

I like my stay was very nice specially umair he is very good person this one my 2nd time i feel like very good and canfirtable nice place thanks to umair and mahmoud also

2026-08-20 • via Nuitee
T
Tamer • solo_traveller • ae
10
Pros:

Thanks umair

2026-08-19 • via Nuitee
A
Ahmad • couple • gb
10
2026-08-19 • via Nuitee
T
Tamer • solo_traveller • ae
10
Pros:

All good my stay was nice I am coming this hotel like a my family specially umair he is nice person and very repetitive all the time giving me VIP services thanks to Umair

2026-08-19 • via Nuitee