WTC Hotel, Kuala Lumpur - Formerly Leo Palace Hotel Classic Wing

Hotels
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location near food stalls and public transport
Some staff reported as polite and efficient
Budget/cheap option noted by a few guests
Cons:
Severe cleanliness issues (bad smell, dirty rooms, unsanitary findings)
Broken or poorly functioning amenities (AC, TV absent, kettle, lift)
Room maintenance problems (doors/locks, leaking toilets, poor lighting)
Limited parking and poor signage/wayfinding to certain wings

Categories

Cleanliness
1
Multiple reviews report very poor hygiene: bad smell, dirty beds with hair and used condom packets, unpleasant odor, dirty corridors and toilets; overall cleanliness repeatedly criticized.
Service
1
Mixed but some clear positive mentions: several guests note polite and efficient staff and easy dealings; score slightly elevated to offset negative areas while justified by explicit comments about staff friendliness.
Location
1
Consistently praised: near food stalls, public transport (LRT/metro), town and amenities; many reviews cite the convenient/strategic location.
Room Quality
1
Rooms often reported as uncomfortable or misrepresented: smelly, dirty, broken doors/locks, poor lighting, old furniture, leaking toilets and inconsistent hot water/aircon control.
Amenities
1
Numerous complaints: no TV in many rooms, broken kettle, unreliable AC, lift not working, no hanger/wardrobe, limited or no phone, limited parking; facilities and maintenance are weak.
Value for Money
1
Some guests call it cheap/a good budget hotel and would repeat, but others say it was not worth it; overall modestly positive reflecting budget positioning despite issues.
Food and Beverage
1
No on-site F&B noted, but many reviews highlight proximity to many food stalls and restaurants, which is a convenience for guests.
Overall Experience
1
Overall impression is negative for many guests due to hygiene, maintenance and room issues; a few positive mentions about location and occasional staff politeness do not overcome core problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:55

Property Description

Experience the perfect blend of comfort and convenience at WTC Hotel, Kuala Lumpur, where modern amenities meet prime location.

Unbeatable Location: Situated directly opposite PWTC Dewan Tun Razak 1 and 2, our hotel offers easy access to the vibrant heart of Kuala Lumpur, with the Putra World Trade Center just a short stroll away.

Comfortable Accommodations: Our air-conditioned rooms provide a cozy retreat equipped with satellite TV, a mini-bar, and tea/coffee making facilities, ensuring you feel right at home.

Culinary Delights: Indulge in a culinary journey at Leo Cafe Garden, where a delectable selection of local and Western dishes awaits, perfect for any palate.

Don’t miss out on the ultimate hotel experience—book your stay today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alexander • solo_traveller • xx
1
Disastrous stay
Pros:

Nothing much to be liked

Cons:

My aircon didn't work, the maintenance crew took ages to come and sort out the problem and the room was filled with cigarette smell. I am keeping these short btw.

2026-05-14 • via Nuitee
S
Safira • family_with_children • my
7
2026-05-12 • via Nuitee
M
Mohdzin • solo_traveller • my
9
Pros:

All

Cons:

No

2026-05-12 • via Nuitee
B
Baptiste • solo_traveller • be
3
Un des pires hotels ou j’ai séjourné
Cons:

Pas de fenetre dans la chambre, bruit constant dans le couloir dû à une porte qui a « bipé » toute la nuit

2026-05-11 • via Nuitee
M
Muhammad Izwan • solo_traveller • my
4
Pros:

Aircond a bit too old dont you think? The room are on the other wing of the building so a bit darky and look like slum area. And no tv because building to old
. Staf are friendly and park at your own safety.

2026-05-10 • via Nuitee
K
Khairuddin • couple • my
8
Harga berpartutan
Pros:

Suka service

Cons:

Pernah Ac tak sejuk

2026-05-09 • via Nuitee
S
saiful • family_with_children • my
7
Cons:

Tiada sarapan

2026-05-06 • via Nuitee
D
DEEP • solo_traveller • in
9
Very good
Pros:

Good sanitations and good co-operative staff.

Cons:

AC was not working properly.

2026-05-01 • via Nuitee
E
EDDY • solo_traveller • my
8
2026-05-01 • via Nuitee
H
Hafizulasrar • extended_group • my
9
dont expect more for the price. location was perfect.
Pros:

near PWTC.
cheap room.
food stalls a lot at night

2026-05-01 • via Nuitee
I
ISKANDAR • couple • my
8
2026-04-30 • via Nuitee
S
Shigemasa • couple • jp
1
最悪、安かろう、悪かろう❗️
Pros:

部屋をチェックしたら最悪でしたから、宿泊しないで他のホテルを探しました。

Cons:

全てです。

2026-04-28 • via Nuitee
H
Hakimi • couple • my
8
2026-04-28 • via Nuitee
A
Ahmad Khidzir • solo_traveller • my
1
So rude staff and the room is not what we expected same what they say in booking.com.
Pros:

Lot of food stall near the hotel.

Cons:

The staff so rude and the room not us expected what they say in booking.com. some room has no tv and some room got tv but cannot play on because the staff did not give remote tv

2026-04-26 • via Nuitee
A
Ahmad Khidzir • solo_traveller • my
3
The staf and service room so bad
Pros:

Location and easy to find place to eat at night. So many food stall near the hotel.

Cons:

The staf so rude and not friendly.... The was given so not complete as what they say in booking.com. some of room has not tv and if the room has tv but cannot play on it because the staf dont give us a remote tv. So sad the services here.

2026-04-26 • via Nuitee
S
Singh • couple • in
1
Very bad experience – unhygienic, poorly maintained, and not worth staying at all.
Pros:

Honestly, there was nothing to like about this property.

Cons:

The experience was extremely disappointing. The room had a very bad smell and was not clean at all. The bed was dirty, with hair on it and even used condom packets lying around, which was completely unacceptable. The lift was not working, making it very inconvenient. The room lighting was poor, and the AC was not functioning properly. Overall, the hygiene and maintenance were terrible.

2026-04-01 • via Nuitee
A
Adi • family_with_children • my
1
Cons:

Aircond Tak rasa. Panas .Lampu hidup segan mati tak mahu

2026-03-25 • via Nuitee
S
saiful • family_with_children • my
9
2026-03-23 • via Nuitee
A
Allya • family_with_children • my
9
2026-03-23 • via Nuitee
S
SALIMI • family_with_children • sg
1
Pros:

Don't if you have a choice

Cons:

Everything

2026-03-20 • via Nuitee