WTC Hotel, Kuala Lumpur - Formerly Leo Palace Hotel Classic Wing

Hotels
18, Jalan Rahmat, Off Jalan Sultan Azlan Shah , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
Ironing service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location near food stalls and public transport
Some staff reported as polite and efficient
Budget/cheap option noted by a few guests
Cons:
Severe cleanliness issues (bad smell, dirty rooms, unsanitary findings)
Broken or poorly functioning amenities (AC, TV absent, kettle, lift)
Room maintenance problems (doors/locks, leaking toilets, poor lighting)
Limited parking and poor signage/wayfinding to certain wings

Categories

Cleanliness
1
Multiple reviews report very poor hygiene: bad smell, dirty beds with hair and used condom packets, unpleasant odor, dirty corridors and toilets; overall cleanliness repeatedly criticized.
Service
1
Mixed but some clear positive mentions: several guests note polite and efficient staff and easy dealings; score slightly elevated to offset negative areas while justified by explicit comments about staff friendliness.
Location
1
Consistently praised: near food stalls, public transport (LRT/metro), town and amenities; many reviews cite the convenient/strategic location.
Room Quality
1
Rooms often reported as uncomfortable or misrepresented: smelly, dirty, broken doors/locks, poor lighting, old furniture, leaking toilets and inconsistent hot water/aircon control.
Amenities
1
Numerous complaints: no TV in many rooms, broken kettle, unreliable AC, lift not working, no hanger/wardrobe, limited or no phone, limited parking; facilities and maintenance are weak.
Value for Money
1
Some guests call it cheap/a good budget hotel and would repeat, but others say it was not worth it; overall modestly positive reflecting budget positioning despite issues.
Food and Beverage
1
No on-site F&B noted, but many reviews highlight proximity to many food stalls and restaurants, which is a convenience for guests.
Overall Experience
1
Overall impression is negative for many guests due to hygiene, maintenance and room issues; a few positive mentions about location and occasional staff politeness do not overcome core problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:55

Property Description

Experience the perfect blend of comfort and convenience at WTC Hotel, Kuala Lumpur, where modern amenities meet prime location.

Unbeatable Location: Situated directly opposite PWTC Dewan Tun Razak 1 and 2, our hotel offers easy access to the vibrant heart of Kuala Lumpur, with the Putra World Trade Center just a short stroll away.

Comfortable Accommodations: Our air-conditioned rooms provide a cozy retreat equipped with satellite TV, a mini-bar, and tea/coffee making facilities, ensuring you feel right at home.

Culinary Delights: Indulge in a culinary journey at Leo Cafe Garden, where a delectable selection of local and Western dishes awaits, perfect for any palate.

Don’t miss out on the ultimate hotel experience—book your stay today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Singh • couple • in
1
Very bad experience – unhygienic, poorly maintained, and not worth staying at all.
Pros:

Honestly, there was nothing to like about this property.

Cons:

The experience was extremely disappointing. The room had a very bad smell and was not clean at all. The bed was dirty, with hair on it and even used condom packets lying around, which was completely unacceptable. The lift was not working, making it very inconvenient. The room lighting was poor, and the AC was not functioning properly. Overall, the hygiene and maintenance were terrible.

2026-04-01 • via Nuitee
A
Adi • family_with_children • my
1
Cons:

Aircond Tak rasa. Panas .Lampu hidup segan mati tak mahu

2026-03-25 • via Nuitee
S
saiful • family_with_children • my
9
2026-03-23 • via Nuitee
A
Allya • family_with_children • my
9
2026-03-23 • via Nuitee
S
SALIMI • family_with_children • sg
1
Pros:

Don't if you have a choice

Cons:

Everything

2026-03-20 • via Nuitee
M
Marziah • couple • my
5
Pros:

The staff were very polite n efficient.The facilities is moderate. Near town n amenities very close to the hotel

2026-03-12 • via Nuitee
L
Lorancio • solo_traveller • my
7
Pros:

The place near to find food so good and easy

Cons:

the hotel not friend for iron and dont have place to hang the cloth

2026-02-22 • via Nuitee
M
Muhammad • solo_traveller • my
3
2026-02-13 • via Nuitee
N
Naimyudin • extended_group • my
6
..
Pros:

..

Cons:

…

2026-02-12 • via Nuitee
H
HASZEREEN • couple • my
2
Sgt teruk
Pros:

Lokasi strategik

Cons:

Bilik kotor tidak selesa,tandas rosak, aircond sgt teruk kadang sejuk kadang panas,bau bilik tidak selesa busuk

2026-02-12 • via Nuitee
N
Naimyudin • couple • my
10
2026-02-12 • via Nuitee
T
thata • couple • id
8
2026-02-11 • via Nuitee
M
Mohamad • couple • my
3
Pros:

in another picture when you get to the hotel you get another room, scammers have apps

2026-01-28 • via Nuitee
W
Wojciech • solo_traveller • gb
7
Pros:

...

Cons:

Location, air con could not be controlled properly

2026-01-27 • via Nuitee
N
NiaDin • family_with_children • my
10
BEST AND WILL REPEAT AGAIN!
Pros:

cheap, easy to deal, staff friendly, have pool, many food stalls, have mini mart, nearby LRT and public transport..

Cons:

room have no tv..hope can provide tv..

2026-01-26 • via Nuitee
M
MUHD • couple • my
4
2026-01-22 • via Nuitee
A
ANUSHA • couple • my
1
Pros:

I don’t like anything maybe their location can lah

Cons:

All the facilities like door Cant closed, bathroom door Cant lock and air conditioner sound in also the place we put the card broke ready they didn’t repair it ,, worst hotel with experience ever

2026-01-21 • via Nuitee
L
Leong • extended_group • my
3
2026-01-21 • via Nuitee
N
Norcahaya • family_with_children • my
6
Can be upgraded
Pros:

Location superb. Nearby food area.

Cons:

Telephone can be operated. Hanger or hanging facilities to be more. Since there was no wardrobe.

2026-01-20 • via Nuitee
N
Najib • solo_traveller • fr
8
2026-01-19 • via Nuitee