Dao by Dorsett North London

Hotels
•
Dorsett Hotels & Resorts
Hornsey Town Hall, The Broadway , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location in Crouch End, near cafes/pubs/restaurants and Alexander Palace for some guests
Friendly, helpful staff (named praise for Ibrahim, Maria & Vinaj)
Rooms described as pristine, very clean and bright
Spacious rooms and comfortable beds
Well-designed kitchenette and good room storage
Newly renovated historic building with character
Quiet and tranquil environment
Cons:
No on-site restaurant or full food & beverage options
Limited amenities due to being a new property
One guest had to chase deposit refund
Some rooms lacked a proper table & chairs (only a stool)
Kitchen shelving items unreachable for some guests
Bathroom issues: misaligned door, missing hooks, shower head positioning
For some guests the location is a bit far from the nearest metro

Categories

Cleanliness
1
Multiple reviewers call rooms pristine, very clean and bright; overall strong cleanliness impressions throughout.
Service
1
Staff repeatedly praised as lovely, excellent and helpful (named staff like Ibrahim, Maria & Vinaj); one guest did report having to chase a deposit but overall service sentiment is positive.
Location
1
Frequently described as a great location in Crouch End, close to cafes, bars, restaurants and near Alexandra Palace for some guests; one comment notes it can be a bit far from the nearest metro.
Room Quality
1
Rooms described as spacious, comfortable beds, good storage, well-designed kitchenette and bright; some practical issues reported (missing table/chairs, high shelves, shower head positioning, misaligned bathroom door).
Amenities
1
Amenities are limited or lacking for some guests: no restaurant, few on-site F&B options, property too new to offer extras and some practical kitchenette limitations; this drove notably negative sentiment.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
F&B options are minimal — only a small cafe for coffee/pastries and no full dining; kitchenette exists but limited instructions and missing/difficult-to-reach items reduced satisfaction.
Overall Experience
1
Generally very positive overall—guests call it a hidden gem and would stay again thanks to location, staff and the conversion of the historic building, tempered by the practical hassles noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 15:18

Property Description

Welcome to Dao by Dorsett North London, where comfort meets convenience in the heart of the city!

Spacious Accommodations
Experience home away from home in our thoughtfully designed units featuring fully equipped kitchens, perfect for both short and extended stays.

Modern Amenities
Stay connected with complimentary WiFi and unwind with a flat-screen TV, while our in-room coffee machines ensure you start your day off right.

Prime Location
Situated just minutes from iconic locations like Alexandra Palace and Emirates Stadium, explore the vibrant culture and attractions of London with ease.

Book your stay today and discover the perfect blend of luxury and accessibility at Dao by Dorsett North London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Marianne • couple • de
8
Friendly, vibrant spot in North London
Pros:

A stylish studio in a historic building in a central place of North London, so we could reach everywhere we wanted to go by regular bus, or a lot of the food shops/ restaurants on foot. The friendly staff always helped promptly with queries.

2026-04-01 • via Nuitee
N
Nichola • couple • gb
8
2026-03-31 • via Nuitee
R
richard • solo_traveller • fr
10
2026-03-31 • via Nuitee
O
Olivia • couple • gb
9
Cool, classy, clean
Pros:

Excellent central location, ideal for Ally Pally events. Really classy room with cool features of the original town hall rooms. Tastefully refurbished rooms all spotlessly clean and very comfortable bed. Also staff were super friendly and helpful.

Cons:

A bar would have been amazing, but there is a pub opposite road.

2026-03-30 • via Nuitee
C
Claire • family_with_children • gb
9
Worth paying for the location, staff very attentive and friendly but some rooms require an update!!!
Pros:

Location was perfect and a lovely old character building

Cons:

They didn’t inform me of the £50 waiver fee before I attended my stay and the first room was in a poor condition with several areas needing improvement especially considering the high cost of the room

2026-03-30 • via Nuitee
C
Connor • couple • gb
6
Lovely stay, lovely location
Pros:

Lovely hotel and the staff were great when checking in

Cons:

Was ruined slightly when I had to chase them for my deposit to be returned

2026-03-26 • via Nuitee
B
Brooke • couple • gb
10
Great stay, lovely rooms, staff and location!
Pros:

It was gorgeous, really nicely decorated. Room was pristine, and had everything you could ask for. Staff were absolutely lovely and was in a perfect location - we had an event at Alexander Palace so it was a stones throw away for us.

Cons:

Nothing!

2026-03-26 • via Nuitee
M
Martine • couple • fr
10
Parfait
Pros:

La localisation le confort la propreté la tranquillité et la gentillesse du personnel

Cons:

Rien

2026-03-25 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-03-24 • via Nuitee
L
Luke • couple • de
8
2026-03-22 • via Nuitee
R
Roxanne • couple • us
8
Pros:

The facility was very clean.
The staff was excellent.

Cons:

No amenities, no restaurant, too new to offer any extras.

2026-03-22 • via Nuitee
L
Luke • solo_traveller • de
9
2026-03-22 • via Nuitee
R
Robert • couple • gb
8
2026-03-22 • via Nuitee
G
Grace • solo_traveller • us
10
2026-03-21 • via Nuitee
E
Erica • solo_traveller • de
10
2026-03-21 • via Nuitee
M
Marc • solo_traveller • nl
10
Top! Leuke buurt, mooie kamer, super personeel
Pros:

Nieuw

Cons:

Locatie best ver van metro

2026-03-19 • via Nuitee
J
Jens Erik • solo_traveller • dk
9
2026-03-19 • via Nuitee
N
neil • couple • gb
10
Very good location close to many cafes bars and restaurants
Pros:

Every bedroom is like an apartment full cooking facility.very spacious rooms. Very comfortable beds

2026-03-19 • via Nuitee
P
Pavlína • couple • is
10
2026-03-19 • via Nuitee
L
Linda • solo_traveller • ca
8
A hidden gem in delightful Crouch End
Pros:

I loved the location. I chose it because my daughter now lives nearby. It is in the heart of the thriving community of Crouch End with its multitude of cafes, pubs, restaurants and shops. The brand new hotel is a hidden gem with literally no signage anywhere to indicate there is a hotel there. They have done an incredible job of converting the old Hornsey Town Hall into this aparthotel and event space. They have respected and preserved the historical features whilst creating this unique hotel. The staff were lovely, particularly Ibrahim, Maria & Vinaj. A lovely new cafe has just opened adjacent to the lobby. Good for coffee and pastries only. It was not open every day I was there. There is no other food and beverage options here but I knew that ahead of time. The kitchenette was impressive and quite well designed for a small space. The room had great storage with lots of drawers and hanging space plus fluffy bathrobes as well as terrific lighting. The bathroom also had great storage. The walk in shower was excellent. I would definitely stay here again when visiting my daughter.

Cons:

The room photos shown by Booking.com indicated the room had a small table & 2 chairs. Mine did not which meant that in order to eat the food prepared in the full kitchenette, I had to sit on an uncomfortable stool at the end of the desk. There was no space for table & chairs but they should exchange the stool/pouff for a proper chair. I was there 9 nights so this was annoying. There were no instructions on how to use the oven/microwave or dishwasher and it took me a couple of days to figure out the coffeemaker. There were 2 upper shelves for kitchen supplies. The top shelf was so high I couldn't even see what it contained, let alone reach it. I asked one of the staff who said it had a toaster and kettle. Neither of us could reach these items and I had to wait till the following day when there was a staff member tall enough to get the toaster down for me! Even he had to stretch. The shelf needs to be lowered. I'm 5' 4". The bathroom needs a hook on back of door to hang said bathrobe! The bathroom door wouldn't close as it was out of alignment. There is a regular shower head that I used with no problem. I couldn't use the rain shower head as it was turned against the wall and I couldn't reach it.

2026-03-19 • via Nuitee